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“great location for the out of town visitor”

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Holiday Inn Express Hotel Vancouver Metrotown
Ranked #7 of 10 Hotels in Burnaby
Quesnel, Canada
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“great location for the out of town visitor”
Reviewed 30 November 2011

We went to the Grey Cup and found this hotel to be very convenient to use. Attached to the Sky Train and a great mall, what else could you ask for. Also free parking and internet which is something that most hotels don't give away. Great value.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank brad k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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306 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Rochester, New York
Level 5 Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 November 2011

My daughter and I were in Burnaby for work and needed a hotel with breakfast so that we could easily get out early in the morning. There was free underground parking, you were attached by walkway to the huge Metropolis Mall and the Sky Train to downtown Vancouver was just a sky walk away. The downside was that the skytrain ran outside your window from 5am to 11pm. the walls are thin--I heard the neighbors wake up call at 6am and the heating system was hard to regulate and noisy. For the price and location, it was definitely worth it. If you are a light sleeper, you might want to think about it.

  • Stayed October 2011, travelled on business
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Helpful?
Thank judym52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review, 29 November 2011
Thank you so much for your review. We always appreciate hearing about your stay. I'm glad you found our hotel to be convenient for your stay, and would suggest that when you stay with us next time, request a room on the north side. While most guests are comfortable in all of our rooms, those who are light sleepers may be more comfortable on the mountain view side of our hotel.

We would love to welcome you back again, and hope that you choose the Holiday Inn Express Metrotown when you next stay in our area.

Best regards,

Linda Griffiths
General Manager
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Edmonton, Canada
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 November 2011

Location is great (mall and Skytrain right there). The complimentary breakfast was great, clean, well stocked and you can even ask the host to prepare you a free breakfast to go. Room was clean and comfortable, staff were accomodating - one of the best hotel stays we had!

Room Tip: Become a Priority Club member. We got free water and a little snack pack b/c of our membership.
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keyboardlemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review, 29 November 2011
Thank you so much for your great review! I am so glad you found our hotel, and hope that you can stay with us again when you are next in our area. Priority Club is the largest loyalty program in the world, and we love to see members come to our hotel! Not only do we offer a welcome gift (as you mentioned), but members can get extended check-out times, priority check-in, and best of all - valuable reward points that can be used for hotel stays, airline flights, or other mechandise.

We always love to hear from guests that stay at our hotel, and thank you for taking the time to post your review. It is much appreciated.

Best Regards,

Linda Griffiths
General Manager
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Mission Viejo, California
Level 6 Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 6 November 2011

I stayed at this hotel for one night while visiting a local friend who recommended this hotel due to the convenient location and free parking. After parking in the underground lot, I went upstairs to the lobby where the clerk cheerfully and quickly checked me in. My room was on a high floor away from the elevators as requested on my reservation.

The hotel is immediately adjacent to the Metrotown mall, with numerous restaurants, department stores, grocery stores, and shops. Fortunately I had already eaten because most of the mall closes at 9pm on Saturday.

Light sleepers might be bothered by the Skytrain station across the street (train noise and platform announcements). Everything in the room was the usual excellent HI Express offering. The free WiFi signal was strong with no slowness. Lighting was good but there was a shortage of unused outlets to plug in my laptop and phone.

I highly recommend this hotel. It is close enough to downtown to be a good choice if you need free parking or use Skytrain to get around. The free breakfast and adjacent grocery stores and restaurants make it a good pick for budget-conscious families too.

  • Stayed October 2011, travelled with friends
    • Value
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    • Service
Helpful?
1 Thank kenish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review, 29 November 2011
Thank you so much for your kind review. It is always a pleasure to hear from someone that has discovered our hotel as a hidden jewel for accommodation when in the Vancouver area. With all of our free amenities - free breakfast, free wifi, free parking, and free local calls - and our covered walkway to the Metrotown Skytrain station, we are only a 15-minute rapid transit ride away from downtown. While most of our guests enjoy a quiet and comfortable sleep, for those light sleepers we do offer rooms on the north side, away from the skytrain for even more comfort. We are also directly connected to Metropolis at Metrotown, BC largest shopping and entertainment complex. There are a myriad of restaurants within a few minutes walk, offering a variety of cuisines, and open until late in the evening.

Thank you again for your review, and we hope to see you again when you are next in our area.

Best regards,

Linda Griffiths
General Manager
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Terrace, Canada
Level 4 Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 26 October 2011

After having a rough experience at this hotel I tried again and was quite pleased. The bed was fabulous and there was plenty of hot water unlike my previous experience. Friendly professional staff.

  • Stayed October 2011, travelled solo
    • Value
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Helpful?
Thank Randi6957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review, 29 November 2011
Thank you so much for trying our hotel again. We are pleased that you enjoyed your stay with us and hope to see you again. We host thousands of travellers every year that enjoy our hotel's convenience to shopping, dining, and rapid transit to downtown Vancouer. Our staff work hard to please our guests, and it is always gratifying to hear from someone who appreciates our service and amenities.

Best regards,

Linda Griffiths
General Manager
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St. Gallen, Schweiz
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 October 2011

We spent two nights at the Holiday Inn Express Hotel Vancouver Metrotown. Room was very nice, seemed to be renovated and breakfast was good, typical Holiday Inn-Express breakfast.
Location is perfect, directly connected to the Skytrain station - in 15 to 20 minutes you reach Vancouver downtown. Underground parking was free, staff very friendly and helpful.
Overall a good choice - we are positively surprised every time we stay in a Holiday Inn Express :-)

  • Stayed October 2011, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tobias18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review, 17 October 2011
Thank you so much for you review of our hotel. We are happy that you found our location convenient with access to rapid transit to downtown and other areas of the Vancouver area. We are close to the business centre of Burnaby, and directly connected to the Metropolis at Metrotown shopping and entertainment complex. Thank you for staying with us, and we hope to see you again in the future!

Linda Griffiths
General Manager
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Waterloo, Canada
Level 6 Contributor
393 reviews
253 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 21 September 2011

most comfortable bed I’ve ever slept in – attached to a Skytrain station – normal HI breakfast, very nice rooms – 8/10

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bensagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelgalvancouver, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review, 22 September 2011
Thank you so much for letting everyone know about our great beds. All of our rooms have Simmons Beauty Rest sleep sets (the 'Bowling Ball' mattress) for our guests ultimate comfort. I am glad to hear that you had a restful stay with us, and we hope to see you back again when you next come to our area.

Linda Griffiths
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel Vancouver Metrotown

Property: Holiday Inn Express Hotel Vancouver Metrotown
Address: 4405 Central Blvd. | Beside Metrotown Shopping and Entertainment Complex, Burnaby, British Columbia V5H 4M3, Canada
Phone Number:
Region: Canada > British Columbia > Burnaby > Maywood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Burnaby
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel Vancouver Metrotown 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Completely Renovated hotel, guestrooms, conference space and all public space. The Burnaby Hotel 18 min to downtown, BC Place, Rogers Arena & Vancouver Convention Centre by Skytrain. Connected to Metropolis at Metrotown the 2nd largest shopping and entertainment complex in Canada. The hotel also offers complementary full hot buffet breakfast, underground parking and wifi. The location is ideal for leisure and corporate guests looking for Greater Vancouver accommodations also close to companies like Translink, Electronic Arts, BC Hydro and Telus. The hotel offers conference space with natural light, the Fraser Ballroom can accommodate upto 150 for a sitdown dinner with outdoor terraces as well as a boardroom for upto 10 guests. Full service catering and A/V equipment. Additional amenities include outdoor pool and sun deck and business centre.The adjacent area is undergoing renovation and there may be construction noise during the day from 8 am to 5 pm. ... more   less 
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Also Known As:
Holiday Inn Express Burnaby
Holiday Inn Burnaby
Burnaby Holiday Inn

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