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“Nice Hotel, Quiet and Comfortable!” 4 of 5 bubbles
Review of Holiday Inn Express Hotel Vancouver Metrotown

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Holiday Inn Express Hotel Vancouver Metrotown
Ranked #6 of 10 Hotels in Burnaby
Certificate of Excellence
Edmonton, Alberta
Level Contributor
57 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Nice Hotel, Quiet and Comfortable!”
4 of 5 bubbles Reviewed 27 October 2008

Hotel was extremely clean, Staff were friendly and parking was ample. The room was comfortable, Flat Screen was nice and beds were pretty nice too.

Free Breakfast was okay...offered some decent choices.

Hotel is semi-attached to Metrotown, so after a long day (if you're on a work trip like I was)...you can eat and walk around the mall for a couple of hours.

My only complaint was the Wireless Internet...Slow Slow Slow.

  • Stayed October 2008, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank morphius909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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282 reviews from our community

Traveller rating
    89
    112
    55
    12
    14
See reviews for
80
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Japanese first
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  • Any
English first
Singapore, Singapore
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 1 October 2008

I stay in Holiday Inn Express Metrotown for two weeks. We (My friend and I) read about all the reviews from Tripadvisor.com before we decided to give it a try staying here. When we reached, it did not take us long to check into the hotels, especially after such a long flight from Singapore. We also decided to extend our stay and when enquiring if there were rooms available the next week, it was all full. However, the staff told us that they will try their best to give us a room to stay and if not, they will book a room for us in Hilton, which was nearby, at the same rate. 2 days before the extension, we got a room and could stick to the same room too! The location of this hotel was good because it is opposite the sky train, and it took only about 10 minutes to get to downtown Vancouver. They just renovated the hotel and therefore the facilities were good enough for anyone who do not want to spend too much for a long stay in Vancouver. The hotel also recommends places to eat nearby which are reasonably priced and tasted good too! The staff were friendly and attended to every need. I will defnitely recommend my friends and anyone else to choose this hotel if they are looking for accomodation in Vancouver.

  • Liked — Spacious Rooms, Nice Toilets and Location
  • Stayed September 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Immaculate12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Ireland
Level Contributor
58 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 21 July 2008

A lot of positives re. this hotel and a few negatives.
Firstly it is in a great location, close to Skytrain and shopping. The hotel itself is well maintained thoughout and checkin and out easy. The breakfasts were good with decent space to get a seat. The outdoor swimming pool was good and clean.
However, two very basic complaints. Like a previous poster stated the quality of the breakfast cutlery was by far the poorest I have come across in chain hotels. The other complaint is the poor equipment in teh fitness suite which is well below average.

  • Liked — Location
  • Disliked — Poor fitness suite and cheap cutlery
  • Stayed July 2008, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank freddiemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sutherland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 3 June 2008

Great location close to skytrain. We booked as we have stayed in Holiday Inn Express in various UK locations for a number of years. Basically, you know what to expect and Metrotown HIE similar to rest. Where it let itself down was in the breakfast buffet, which was fine foodwise........ but PLASTIC CUTLERY. No excuse, all HIE's in UK have stainless steel cutlery as standard. May seem a petty complaint but in this day and age you expect better. On the whole the hotel is fine, clean, well located and relatively quiet.

  • Liked — location to skytrain
  • Disliked — plastic cutlery in breakfast room
  • Stayed May 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank exportjobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 17 April 2008

I booked this hotel due to its location as I was on business in neighboring Coquitlam, and staying in downtown Vancouver was looking a bit too pricey. On previous trips to the area I had stayed in Langley and the traffic was such a killer that I wanted something closer.

I stayed at this hotel for two weeks. Some areas are in need of renovations, but overall it was neat and clean. The staff was friendly enough. Standard fare for breakfast. Free wireless internet in the room, only once was I unable to get connected. Ample free parking in underground garage beneath the hotel. The workout room is small with old-ish cardio equipment: one treadmill, one elliptical, one bike, and a stack of free weights.

My room was a bit odd as I was given a handicapped-accessible room, so the room itself was bigger than normal, but everything was built for someone whose eye level is four feet off the ground. Not bad, just odd. The bathroom had a very small vanity but the nice big showerhead that all the HIE's have nowadays.
Only one annoying experience during my stay, in which the fire alarm began going off around 10:30pm. At first the front desk said it was a false alarm, but the siren continued to go off. Apparently the fire alarm system in the hotel is attached to the Metrotown mall next door, so the hotel itself has no ability to shut off or reset the alarm. The saga ended with just about every guest in the hotel standing around the lobby because the elevators were locked out and the front desk staff had no idea where the keys to the stairwell were located. (Stairs apparently for emergency-use only; good thing this wasn't a "real" emergency.) Eventually we all got back to our rooms but the whole thing was a disorganized mess.

As a female traveling solo, I felt alright staying here. Being that Metrotown is right next door, the immediate area is full of dining choices and downtown is a short drive or SkyTrain ride away.

  • Liked — Good location
  • Stayed March 2008, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank tigerfly222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seattle, wa
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 bubbles Reviewed 3 September 2007

We stayed here over Labor Day weekend, when bascially all the hotels (including this one) were fully booked. The room price was a bit higher than I like, and the highest of the nearby hotels in town, so I expected a bit more than the ordinary when I arrived. Overall, I found this to be a very adequate hotel. Nothing particularly special or unique about the room. We had the executive room with king size bed, which was quite comfy. The room itself was smallish, which was a bit of a surprise given the price. The bathroom modifications noted in another review were all there-- curved shower bar, new shower head-- nice, but again not extraordinary. I attempted to hook into the wireless service, but found it too much of a headache to get it to work (maybe that's just me, I don't know). In terms of positives, the parking was great-- free, gated, underground, completely hassle-free. The location is very nice, right across the street from the sky train, right next to the big mall, but no noise, traffic, or any other problems you might expect from that. We used the laundry room-- funny, because when I was in there, I wondered why they had installed a lock from the inside (I mean, who would want to lock themselves in a laundry room?), but then I read one of the previous reviews here, and I suppose they must have installed that lock in response to that user. Anyway, that was convenient, and we had our friends from the Hilton across the street come over to wash their laundry at our hotel. Plasma TV in the room was nice, if you're into that. Breakfast was perfect, full buffet with all the usual trimmings, and of course complementary. All in all I was very satisfied with the stay. But for $170 per night I expect to be more than satisfied, and therefore I can only rate this as "above average".

  • Liked — Location, Parking, Sky Train Access
  • Stayed August 2007, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank tinadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
239 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 6 August 2007

nicely located within walking distance of shopping and transportation. rooms were clean and service was efficient.
fitness facilities were skimpy, rather bad.

  • Liked — location
  • Disliked — fitness facilities
  • Stayed June 2007
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank DelBueno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel Vancouver Metrotown

Property: Holiday Inn Express Hotel Vancouver Metrotown
Address: 4405 Central Blvd. | Beside Metrotown Shopping and Entertainment Complex, Burnaby, British Columbia V5H 4M3, Canada
Phone Number:
Region: Canada > British Columbia > Burnaby > Maywood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in Burnaby
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel Vancouver Metrotown 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Completely Renovated hotel, guestrooms, conference space and all public space. The Burnaby Hotel 18 min to downtown, BC Place, Rogers Arena & Vancouver Convention Centre by Skytrain. Connected to Metropolis at Metrotown the 2nd largest shopping and entertainment complex in Canada. The hotel also offers complementary full hot buffet breakfast, underground parking and wifi. The location is ideal for leisure and corporate guests looking for Greater Vancouver accommodations also close to companies like Translink, Electronic Arts, BC Hydro and Telus. The hotel offers conference space with natural light, the Fraser Ballroom can accommodate upto 150 for a sitdown dinner with outdoor terraces as well as a boardroom for upto 10 guests. Full service catering and A/V equipment. Additional amenities include outdoor pool and sun deck and business centre.The adjacent area is undergoing renovation and there may be construction noise during the day from 8 am to 5 pm. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Express Burnaby
Holiday Inn Burnaby
Burnaby Holiday Inn

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