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“Very relaxing”
Review of Accent Inn Burnaby

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Accent Inn Burnaby
Ranked #3 of 10 Hotels in Burnaby
Certificate of Excellence
Prince George
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very relaxing”
Reviewed 2 April 2014

I stayed at the Accent as I was having a medical procedure at he hospital nearby. We were greeted by friendly staff. The room was clean and very comfortable. I love the pillows. Enjoyed the free tea coffee and apples at the office area. Welcoming reception area with comfortable furniture. Was given medical rate for room. Will definitely stay again. Janet and staff are great.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Coolbreeze45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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428 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
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English first
Victoria, Canada
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 March 2014

What friendly and accommodating service in a comfortable setting! The highlight was free parking plus the free shuttle service to and from Pacific Coliseum for the Lady A concert. Lots of great restaurants nearby.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kchummel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta, Canada
Level Contributor
182 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 7 March 2014 via mobile

We did not have a reservation and were greeted by a very friendly desk clerk. We got a good rate. We were pulling a trailer and by the time we were done with check in the security attendant had flagged off an area for us. Room was nice, and clean. Bed ok but pillows were very nice. Will stay again.
Dan

Stayed March 2014, travelled as a couple
Helpful?
Thank cooksd2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoanneWynn, General Manager at Accent Inn Burnaby, responded to this review, 10 March 2014
Dear cooksd2,

Thank you for the nice review. We do have great staff and I'm happy they were as efficient and caring as ever!

I do hope we have made you a fan of Accent Inns - we have other locations in Victoria, Vancouver Airport, Kamloops and Kelowna. Please call our toll free number if you need reservations at 1-800-663-0298 - and thanks for taking the time to post your great review!

All the Best

Joanne Wynn
General Manager
Accent Inns Burnaby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver Island
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 March 2014

I've stayed at this and another Accent inn many times but the deodorizer they are using is soooo strong I can no longer stand it. My husband and I both woke up with plugged up noses and it probably doesn't help that the heating system is a electric air heater. On the up side it is always clean, the beds are comfortable and it is conveniently located. I just wish they would stop using the deodorizer they are using.

Room Tip: Chose one on the top floor and not near the stairs because people stand on ten stairs and smoke and...
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank wayward0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HospitalitY66, General Manager at Accent Inn Burnaby, responded to this review, 7 March 2014
Dear WaywardO,

Thank you for your response and your concern about the air freshner. I appreciate you bringing this to my attention and will follow up with our housekeeping staff about this.
Regarding guests smoking at the top of the stairs. we do have signs posted that guests cannot smoke within three meters of doors and windows and for the most part, this is respected - however from time to time it's ignored all I can say , is we are working on it.
I do hope you stay with us again and you can always request a room that is fragrance free - we aim to please!

All the best,
Joanne Wynn
General Manager
Accent Inns Burnaby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
92 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 26 February 2014

We use the Accent Inn a lot for work and consistently receive wonderful service! The hotel and the catering staff are absolutely on the ball. They can manage large groups and events without a glitch. Thank you!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank bubbelbine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 February 2014

This place has excellent staff, very friendly, very knowledgeable and helpful. Best try to get a room around the back, since traffic/train noise might be disturbing. Has ABC Resturant on site, but also Knight & Day and MacDonald very close.

Room are very comfortable, quiet air conditioning units, good parking, good access to Skytrain, free shuttle service and the staff is EXCELLENT!!!!

Room Tip: Try to get room in the back if traffic/skytrain and rail are an issue.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 February 2014 via mobile

Rooms were comfortable the hotel is very close to the gilmore sky train and provides shuttle service to our tradeshow venue. The beds and pillows very comfortable and Internet was very solid great to keep doing business. The only few issues I had were the exercise room was very small and nothing to wipe down the equipment after using it, make me wonder if hskping ever comes in to do this, they should buy some wet ones to wipe the stuff down after using it nobody really wants to something after someone else has used it and not cleaned it. And the other big thing was, you must remember to slam the door as they sometimes don't catch if you just pull shut always check this 3 or 4 times I noticed the door didn't close properly. Over all I would say give this a 7 out 10 , would stay again when coming to burnaby.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stigrloops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoanneWynn, General Manager at Accent Inn Burnaby, responded to this review, 19 February 2014
Dear stigrloops,
Thank you for your kind comments about your stay here. With regards to the exercise room and wiping down the equipment, yes housekeeping do wipe the equipment down but I will also see that there are sanitary wipes available as well.
The doors can be tricky - we are unable to recitfy that however but it is always wise no matter where you stay to do what you did and that is to check to make sure the door is indeed closed.
I hope you will stay with us again when you are in Burnaby or at any one of our five locations in Victoria, Vancouver airport, Kamloops or Kelowna and make Accent Inns your home away from home.

All the best,

Joanne Wynn
General Manager
Accent Inns Burnaby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Accent Inn Burnaby

Property: Accent Inn Burnaby
Address: 3777 Henning Dr, Burnaby, British Columbia V5C 6N5, Canada (Formerly Accent Inn Stay'n Save)
Region: Canada > British Columbia > Burnaby
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#1 Family Hotel in Burnaby
#1 Best Value Hotel in Burnaby
#1 Business Hotel in Burnaby
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Accent Inn Burnaby 3*
Number of rooms: 128
Official Description (provided by the hotel):
Our Accent Inn Burnaby hotel is perfectly located for the best of Vancouver, without the downtown Vancouver accommodation rates. The hotel is steps away from the Skytrain station, which will take you to exciting downtown Vancouver in 12 minutes. Perfect for both the Shopoholic and the Vancouver Canucks fan. There’s plenty to do in Burnaby as well, including Metropolis at MetroTown, the PNE, Playland and take advantage of our sports team deals if you're headed to Burnaby’s 8 ice rinks. Great restaurants are within walking distance, or use our free scheduled shuttle service. ... more   less 
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Also Known As:
Accent Inn Burnaby Hotel Burnaby
Accent Hotel Burnaby
Accent Motel Burnaby

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