This was our 2nd stay at the hotel in 2 years. I wrote a not so good review last time around, but I'm glad to say that management had fixed most items that I was complaining about, and we had a very pleasant stay this time.
Staff was quite responsive to our needs. We checked in very late and found that our room has a very bad smell of cigarette smoke, given that no rooms of the same configuration was available, we were offered a smaller room with extra bed for the night, and would be changed back the next day. I was expecting we won't get the new room until check in time the next day, and was surprised to get a phone call that the room is ready at 10am the next morning. Staff clearly put that as a priority, and we appreciate that.
The only problem we still had from last time was serious leakage from the bath tub if we have extended showers.
- Official Description (provided by the hotel):
- Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Ctrip TA, Agoda, Hilton Hotels Direct, Expedia, TripOnline SA, Hotels.com, HotelsClick, Ebookers, getaroom.com, Evoline ltd, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your Hilton Vancouver Metrotown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Vancouver Metrotown Hotel Burnaby
- Hilton Hotel Burnaby
- Hilton Burnaby
- Burnaby Hilton Metrotown