We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“PAWS for Independence” 5 of 5 bubbles
Review of Hilton Vancouver Metrotown

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hilton Vancouver Metrotown
Ranked #4 of 10 Hotels in Burnaby
Certificate of Excellence
West Vancouver, British Columbia
Level Contributor
5 reviews
3 hotel reviews
“PAWS for Independence”
5 of 5 bubbles Reviewed 1 November 2013

Outstanding 'dog friendly' hotel. Dog bed and feeding bowls were provided plus a treat bag of Milkbone biscuits. All staff went out of their way to assist. The meals provided were excellent, the rooms were well appointed. I look forward to attending again in 2015.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank feb65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whargreaves, Director of Sales at Hilton Vancouver Metrotown, responded to this review, 4 November 2013
Dear feb65,

Thank you for taking the time to review. We’re so happy to that you had a comfortable and pleasant stay! The team at the Hilton Vancouver Metrotown certainly does our best to exceed our guests’ expectations. We look forward to hosting the PAWS conference again in 2015.

Keep in touch.

Kind Regards,
Wendy Hargreaves

Director of Sales & Marketing
D: 604- 639- 3722
E:wendy.hargreaves@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,327 reviews from our community

Traveller rating
    565
    518
    177
    40
    27
See reviews for
326
315
97
468
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (185)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Walla Walla, United States
2 reviews
5 of 5 bubbles Reviewed 31 October 2013

The hotel was excellent. Very nice. The location was within walking distance to many activites such as mall, resturants, and local businesses. The only issue was, I did not like being charged $8.00 per device for the use of the internet in room.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Revelstoke, Canada
1 review
4 of 5 bubbles Reviewed 27 October 2013

Very pleasant stay and close to all amenities. The front staff were helpful in locating the perfect dinner spot. Had a fantastic sleep in a comfortable bed. Breakfast was great and our service was both relaxed and entertaining! I will definitely be heading back! Quality for a great price!

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank SanghaBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belen, United States
1 review
5 of 5 bubbles Reviewed 24 October 2013

This hotel has the best customer service I have ever experienced. They were respectful, responsive and very helpful. I would recommend this hotel to anyone traveling in the area. You won't be disappointed.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Diane N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauritius
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

stayed there for nearly 3 weeks. comfortable spacious and clean room. good location to the metrotown shopping centre and also the skyrail and bus terminal. foodstores hypermarkets electronic shop and small chinese corner close to the hotel. niceand clean environment all around.

Room Tip: higher floors gives you a beautiful landscape
See more room tips
  • Stayed November 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rishy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 19 October 2013

We stayed at the Hilton Vancouver Metro-town for 4 nights in June 2013. The room is spacious, though lacking a little in terms of furnitures. The cost is very reasonable as compared to other hotels in the Vancouver downtown area. People in this hotel is very friendly, from the moment we step inside the hotel, we were immediately greeted by the Bellhop, and then the Front Desk folks. Wilson at the Front Desk, was very friendly and helpful. He recommended great local points of interest that quickly became the highlights of our trip. We were so impressed when Wilson greeted us by name, even after that first day. The downtown area attractions is only a 30 minute ride on the SkyTrain, which has a station platform within 2 blocks from the hotel. The hotel property adjacent to the Crystal Mall, an aging mall catered to mainly Asians with mostly small hair salons, video/movie rentals, 2 bakeries, and etc. Across from the hotel sits the Metropolis Mall with some 450 stores. One can literally shop until you drop here!
We had a great time in Vancouver, and we can't wait to return.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tjaytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abbotsford, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 October 2013

Hotel was good and a hop away from shopping the Metro mall but room service is not 24 hrs. When I am out and about it would be nice to have a list of pizza or pasta places that deliver to the hotel especially if I drove by one on the way down. I guess I shouldn't assume that the hotel would know better than what I have saw. Next time I'll do more research as who offers those midnight snack. Could of been worse I'm sure I saved a few midnight calories, lol.

  • Stayed October 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Burnaby
Maywood
Element Vancouver Metrotown
Maywood
Holiday Inn Express Hotel Vancouver Metrotown
Show Prices
Show Prices
Show Prices
Robson Street
Hampton Inn & Suites Downtown Vancouver
Willingdon Heights
Executive Suites Hotel Burnaby
Downtown
L'Hermitage Hotel
L'Hermitage Hotel
#1 of 89 in Vancouver
5.0 of 5 bubbles 3,511 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Vancouver Metrotown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Vancouver Metrotown

Property: Hilton Vancouver Metrotown
Address: 6083 McKay Ave, Burnaby, British Columbia V5H 2W7, Canada
Phone Number:
Region: Canada > British Columbia > Burnaby
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Burnaby
#2 Family Hotel in Burnaby
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Number of rooms: 283
Official Description (provided by the hotel):
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Hilton Hotels Direct, Booking.com, Odigeo and Expedia so you can book your Hilton Vancouver Metrotown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing