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“Great hotel for a sports stay in Vancouver”

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Hilton Vancouver Metrotown
Ranked #2 of 10 Hotels in Burnaby
Certificate of Excellence
Toronto, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great hotel for a sports stay in Vancouver”
Reviewed 3 March 2014

We were in Vancouver for a sporting event and used this hotel to house our team and their families. The service was excellent and the hotel was great value for the money. I would highly recommend it. They were very helpful from start to finish- during the planning of our trip, and while we were there. They even had special events in the hotel during the Olympics. They had great facilities and were very good value for a reasonable cost. The food in their restaurant was also excellent.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Patti E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,432 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (196)
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English first
Vancouver, BC
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 March 2014

I attended a conference here. There was extremely loud noise coming from the work on the next door Station Square mall. The drill which sounded like a jack hammer was immediately on the other side of our wall!! They moved us to another room which took about 45 minutes. I think they should have warned the conference planners in advance.

Stayed March 2014, travelled on business
Helpful?
Thank curious_georgina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fishers, United States
2 reviews
Reviewed 28 February 2014

A great place to stay while on business. The staff is very friendly and helpful. Close to many dining/bar options. Wireless internet service is not great throughout the building, but overall I would recommend this hotel to anyone travelling to metro Vancouver.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chip G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
2 reviews
Reviewed 27 February 2014

Great location and great hotel room, made even better with a lovely view of the mountains. The best part of our stay was the great guest service that we received from the front desk. Wilson and Stephanie were very helpful and attentive. They wre both very personable and gave me great advice as to where to go and most importantly - where to eat.It's people like them that make hotels and trips memorable and I want to thank them for making our trip great! You should hire more people like them at the hotel :)

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, Canada
1 review
Reviewed 26 February 2014

I found the service at this hotel beyond compare. The bellmen and valet parking staff were the best I've ever encountered anywhere. Always a smile and a helping hand. Unbelievable. Food in hotel restaurant was very good. Don't know why wine fridges in all rooms instead of real fridges but a real fridge was brought to my room upon request. Front desk staff very friendly and always available to help with directions. Rooms clean and fresh and the best pillows of any hotel I've ever stayed in. Very impressed all in all.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Donald P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brampton, Canada
1 review
Reviewed 26 February 2014

Very pleasant facility with excellent access to restaurants and transit. B.C.'s largest shopping mall is right across the street, with access to the Skytrain. The rooms are very quiet, comfortable and standards of cleanliness are very high. All staff are extremely courteous.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jewel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
Level 3 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 February 2014

We are a family of 4 staying across town on a hockey tournament at a different hotel which we did not like and were contemplating staying at the Hilton, but our 9 yr old was undecided. We were about to leave when Joseph representing the concierge explained to our 9 yr old son of the virtues of listening to his parents and showed us pictures of his own children he was coaching in their journey as elite golfers. This was enough to impress both our boys and so we stayed. Sure glad we did, spotless, modern hotel, excellent location for shopping, no need to drive, escalator in lobby to shopping, Metrotown across street, outdoor POOL (although closed when we stayed as was freezing outside), gym (and yes, kids 9 and 12 could go there without adults - we asked) and skytrain station, etc. and for us, with car, easy in and out parking downstairs and only 10 minute drive to Burnaby 8 Rinks arena. We will be back!!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Russ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Vancouver Metrotown

Property: Hilton Vancouver Metrotown
Address: 6083 McKay Ave, Burnaby, British Columbia V5H 2W7, Canada
Phone Number:
Region: Canada > British Columbia > Burnaby
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Burnaby
#2 Business Hotel in Burnaby
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Number of rooms: 283
Official Description (provided by the hotel):
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 
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Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown

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