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“Expensive”

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Hilton Vancouver Metrotown
Ranked #4 of 10 Hotels in Burnaby
Certificate of Excellence
British Columbia, Canada
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Expensive”
Reviewed 5 July 2014

I had booked a room for 4 people (my 3 daughters and I) and had booked 2 Queen beds. When I checked in they wanted to give me 1 king bed. That was straightened out while we went shopping at Metrotown. The room was clean but only 3 towels for 4 people. I phoned the front desk to ask what the wifi password was - I was informed that wifi was an extra $8.00 per night. I am actually quite shocked at this - I have stayed in many hotels and haven't been charged for wifi in years. Seemed like another cash grab in an already pricey hotel. It's back to the Coast Plaza for us!

Room Tip: Ask for a room that isn't facing the construction at Metrotown.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (200)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Vancouver, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2014

Great hotel. Unsure of the problems others had after reading other reviews, but my stay was fantastic - the staff were friendly, the rooms were spacious and clean and their is a variety of food options as well. My parents stayed in another room to mine which I didn't find as nice as mine - I would recommend asking for a room that has a high floor, but also that faces the skytrain as the view is better. Both of these things should reduce the noise as well. I wasn't overly impressed with the value of the evening meals, but they were good. Breakfast is a good shout as their are good options and it's served from 6am-11am. The Metrotown shopping centre is a 5 minute walk away where you can shop for groceries as well as find fast food restaurants as alternative food options. I would re-book without hesitation next time I'm in Vancouver.

  • Stayed June 2014, travelled solo
    • Value
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Benjamin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradise Valley, Arizona
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 July 2014

Overall the hotel isn't too bad. The staff is very friendly and helpful and the rooms are immaculately clean. The real downside was the food, which in a word was terrible. Granted we had buffet food several times, but even by buffet standards it was less than adequate.

Room Tip: Some of the suites on the corners are quite large.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford, United Kingdom
Level 6 Contributor
138 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 30 June 2014

Friendly staff greeted us. Breakfast was ok during our stay. The gym was a little small & appeared to be an after thought, but wasn't busy. The room was a good size & the bed quite comfortable. The car park was quite awkward to negotiate. Overall a pleasant stay

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Claire M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level 5 Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 June 2014

It's a Hilton. Rooms are clean, well equipped and comfortable. There is no mistake. After a long trip and jet legged, the beds and wonderful pillows are just great. Staff is really nice and helpful. They are ready to give you directions and useful information. The restaurant, at the 3rd floor, is good and you'll find nice fish and chips to snack; another good thing at this World Cup times, is sitting in, watching the news and games and drinking a good wine, by the glass. A big shopping mall is on walking distance and the neighborhood is nice.

Room Tip: Prefer the executive floor.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rodualdo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charlottesville
Level 6 Contributor
133 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 26 June 2014

Enjoyed two nights in a first class hotel with a friendly helpful staff. The room was immaculate and elegant, with a terrific panoramic view of the city and mountains. There was convenient self-parking under the hotel for $9 per night. Had a very good late dinner in the hotel the night we arrived. The surrounding blocks are filled with restaurants and shops, and the skytrain and bus service is nearby. There is a bustling Asian market adjacent to the hotel. The hotel is at the intersection of several main roads that will take you to major destinations. Will definitely return.

  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cvillediner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaithersburg, Maryland
Level 4 Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 June 2014

Stayed for over a week. The hotel is nice, clean, and the staff is very friendly. The entire city of Vancouver is very expensive. The hotel is near a very large shopping mall, and actually attached to a smaller shopping mall that has mostly asian ethnic stores and restaurants. The hotel is a few blocks from the Skytrain station. The outdoor pool and hot-tub are heated and have a great view of the mountains. The staff at the restaurant were superb, and the breakfast buffet was more than adequate, and, although, not included with the price of the stay, was a nice add-on for not so much money (for Vancouver)

Room Tip: High floor. Make sure it faces the city of Vancouver. The suite was nice, but no kitchen or microw...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erik R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Vancouver Metrotown

Property: Hilton Vancouver Metrotown
Address: 6083 McKay Ave, Burnaby, British Columbia V5H 2W7, Canada
Phone Number:
Region: Canada > British Columbia > Burnaby
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Burnaby
#2 Family Hotel in Burnaby
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Number of rooms: 283
Official Description (provided by the hotel):
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 
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Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown

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