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“Noisy bedroom”

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Pomeroy Inn & Suites at Olds College
Ranked #1 of 5 Hotels in Olds
Certificate of Excellence
Bury, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Noisy bedroom”
Reviewed 22 July 2014

Stayed here 2 weeks previous and were in a bedroom facing the road which was excellent,when we returned we were put in room 302 at the back of the hotel,and whilst the room was just as nice, it overlooked a flat roof on which there were several chimneys and ducts which were continually (24 hrs.) humming loudly,so beware of room 302 and any that are adjacent.

Room Tip: very noisy at rear of the hotel
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Roger P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Inn & Suites at Olds College, responded to this review, 23 July 2014
Roger P,

What a shame ! I am sorry that your second stay didn't live up to your expectations from your earlier visit!

I'm not sure why the units were quite so noisy this time, generally that isn't a problem. I have had Rob, our Maintenance manager look into this and I am having the AC handling units inspection company out to see why they were noisier than usual.

I am glad you enjoyed the rest of the hotel though and that you thought the rooms to be as nice as you'd hoped.

Next time you are in Canada, please drop by , I wlll make it up to you !

Safe travels, and thanks again for taking the time to give us a review.

Stephen.
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233 reviews from our community

Traveller rating
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    5
    1
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
British Columbia, Canada
Level 5 Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 July 2014

Great new hotel with large guest rooms and two huge king beds, not queen!
Nice pool...good food in the restaurant, friendly staff too!
Good stopping off place halfway beteween Calgary and Edmonton.
Super price for such a beautiful clean, modern hotel.
Will definately recommend this hotel to anyone travelling through Olds, Alberta.

Room Tip: Back side of hotel is quiet. Rooms overlook the enclosed pool and greenspace beyond.
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank lifesjourney01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Inn & Suites at Olds College, responded to this review, 22 July 2014
Hello Lifesjourney01,

As ever Thank you for taking a few moments to write such a positive and rewarding review.

You know how much they mean to us all here and I appreciate you doing so.

I have forwarded your comments to the entire team as I know they love to read them.

Once again, thank you . See you very soon we hope !

Stephen
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Vegreville
1 review
Reviewed 20 July 2014

Like to add a very special thanks to the GM Stephen and the front desk staff, for a very pleasant and friendly easy check in and check out, also the rooms were clean and spacious, and will defiantly stay again when in your neighbourhood

Dave

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manbow3283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Inn & Suites at Olds College, responded to this review, 21 July 2014
Manbow3283,

Thank you for the great review.

You know how much they mean to us all here in Olds at the Pomeroy!

I appreciate the time it takes to bother writing a review.

Hope to see you again soon, I will certainly make sure that the front desk team read your kind review.

Stephen
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Calgary, Canada
Level 6 Contributor
237 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 20 July 2014 via mobile

Had a king bed with a sliding doors and from the sofa bed with separate tv. Lots of room. Breakfast had a good selection and the staff seemed friendly. Would stay again. Didn't try the restaurant or attached olds college microbrewery that are attached but they seemed to be popular.

Stayed July 2014
Helpful?
Thank Clint R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Inn & Suites at Olds College, responded to this review, 21 July 2014
Dear abdadof3 !

Thanks for the really positive comments, I am glad that you enjoyed the stay and that the rooms was all that you had hoped for !

Next time , try the restaurant and lounge, we sell the beers made in the brewery, and I can honestly say they are the best ! ( Talking from personal scientific testing of course !)

Hope to see you again soon.

Many thanks, Stephen
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Leduc, Canada
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 July 2014 via mobile

What an amazing hotel! We had a girls shopping trip planned from Leduc to Calgary - turns out there was a HUGE oil convention in Calgary and all hotels were booked. So we stayed overnight here. We had a room with 2 KING beds!! For four women - big room was awesome! Breakfast was spectacular. Hotel was new, clean, modern, just beautiful! Absolutely fantastic hotel.

Stayed June 2014
Helpful?
1 Thank DORI K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Inn & Suites at Olds College, responded to this review, 13 July 2014
Dori,

Wow a bunch of girls on a shopping trip to Calgary..now there's an adventure !

Thanks for taking the time to write such a positive review, we do love to read those.

I am glad you loved the room and that through happenstance you found us along the way, I hope next time the big trip is planned you'll come back and see us .

Thank you , Stephen.
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Barrhead, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2014

This hotel was a pleasant surprise..the best on our small road trip...large clean rooms, great service..even had a full fridge and well set up kitchen area...breakfast was awesome, lots of variety..would definitely recommend and will be back!!

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Dean K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Inn & Suites at Olds College, responded to this review, 13 July 2014
Dear Den K,

A quick note say a huge thank you for the really positive review, they mean the world to all of us here at the Pomeroy Inn and Suites in Olds!

I ma glad you had a good stay and that breakfast impressed you as well.

Have a safe journey home.

Thanks, Stephen.
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BC
Level 5 Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 July 2014 via mobile

Everyone does a great job in the hotel, we used the banquet facilities often, Rachel is great as well as the banquet room attendants we have had, Joseph being one of them! I asked for an item for my kitchen it was delivered VERY quickly, thanks for that!!! As a long term stay, I LOVE to have guest laundry, as sending out gets very expensive, BUT it's not the end of the world we manage going to the laundry Matt!

Stayed June 2014
Helpful?
Thank csob03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Inn & Suites at Olds College, responded to this review, 7 July 2014
Dear CSOB03,
Thank you for the lovely comments, they are wonderful to read and even better to share with our people.
I have passed on your comments to Rachel and Joseph and they are as proud as punch to see them. It quite makes their day to know that they are appreciated.
If your laundry is getting to be a bit of an expensive chore and as you are a long term guest, why not ask me about the possibility of using the hotellaundry from time to time. If it helps, then we can only try !
Thanks again, Stephen.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pomeroy Inn & Suites at Olds College

Property: Pomeroy Inn & Suites at Olds College
Address: 4601 46th Avenue, Olds, Alberta T4H 1P5, Canada
Phone Number:
Region: Canada > Alberta > Olds
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Olds
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Pomeroy Inn & Suites at Olds College 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Located on the grounds of the beautiful Olds College campus, the Full Service Pomeroy Inn & Suites in Olds, features deluxe complimentary hot breakfast, state-of-the-art fitness facility, pool, hot tub, waterslide, and fully equipped business centre, as well as a 5,600 sq. ft. conference centre, Thomson Tap House and Pub featuring our own microbrewery. ... more   less 
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