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“Never Again”
Review of Crystal Star Inn

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Crystal Star Inn
Ranked #3 of 4 Leduc B&B and Inns
Reviewed 1 July 2012

Last room I could find after a 12 hour drive. Moldy bathroom, decore from a 70's porn movie, phone call from the front desk at 2 AM, to see if the room was occupied ??? Save your money and book ahead at another hotel......absolute garbage.

  • Stayed: June 2012, travelled on business
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1  Thank rlbarton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 - 71 of 82 reviews

Reviewed 3 May 2012

This hotel could be a hallucinogenic drug trip. The carpets are a strange combination of yellows to reds .
The rooms are very plain with wild color schemes. The bed lights are red (for whatever reason) and placed wrong to utilize. There was a small circular table in the room with two bright Orange office chairs. East Indian music was playing in the elevator. I believe someone described it as a very old cheap Vegas hotel .
For the continental breakfast they served pickled eggs. I tried the very old cereal and found out the hard way, the milk had soured. We couldn’t even get a reasonable coffee. It was dispensed from a vending machine and tasted as if the coffee grounds had been reused continuously over the past several months. Please eat someplace else.
If you wish you leave your auto there, you may do so free for 7 days for free if you are returning for a stay night’s stay and $5 a day after that.

  • Stayed: April 2012, travelled as a couple
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1  Thank Collettechef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

Stayed here so we could make our 6 am flight the next morning (and another night on once we returned from holidays). Yes the rooms were 'interesting' but the whole experience (from check in to check out) wasn't that bad. Everything seemed to be clean when we stayed there. The staff were friendly. I would stay there again for easy access to the airport (the price wasn't too bad either).

  • Stayed: March 2011, travelled solo
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1  Thank dice401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2011

If you are looking for a great deal for flying and parking, here it is. The hotel is not fancy and the service isn't outstanding but you get a great deal on a average room and free parking for one week.

I did compare all the hotels in the area and their really is no better value.

The hotel could use some updating and I did find that the front desk staff is either understaffed or not available?

I did like the fireplace in the room, the bed is really nice and there is a big TV.

Room Tip: Take advantage of the one week free parking!
  • Stayed: December 2011, travelled solo
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Thank RodeoFoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2011

A huge company, we were in urgent need of many rooms for a nights accomadation. We had credit card to guarentee rooms. Was refused with no reason!! Asked to speak with management and even that was denied. Was told manager is in meetings all day and could not return our phone call until later in the day, if even then! This is front staff. Why run a hotel that cannot accept large booking?? Would NOT recommend this hotel to ANYONE!

  • Stayed: December 2011, travelled on business
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Thank aurbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2011

I think they 'make' up the room rates as they like. Tackiest mess I've ever seen anywhere. No wake up call, no alarm clock, neon orange vinyl chairs, pink walls w. water damage,kids carpeting,one towel, no toiletpaper, poor ventilation. This place is a NIGHTMARE. No wake up call (I think the girl at the front desk was mentally challenged- I'm not kidding - the am guy was for sure), NO SHUTTLE - NO BREAKFAST(not even water). We all had to call cabs last minute - no apology- I have never witnessed anything like this place anywhere. It was like being in some sick fantasy world. Disgusting; a complete rip-off and atrocity. I wish I'd saved myself >100.00 and slept on an airport bench.

Room Tip: Just stay away.
  • Stayed: November 2011, travelled on business
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1  Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2011

Tried this hotel numerous times and always encountered rude front desk staff. The room rates fluctuate depending on how busy it is. Always difficult to find a parking space and had my vehicle damaged twice.

  • Stayed: November 2011
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Thank Rick1362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Star Inn

Address: 8334 Sparrow Cres, Leduc, Alberta T9E 8B7, Canada
Region: Canada > Alberta > Leduc
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 B&Bs / Inns in Leduc
Price Range: £55 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crystal Star Inn 2*
Number of rooms: 48
Official Description (provided by the hotel):
Only 5 minutes east of Edmonton International Airport. Stars Inn was built with all travellers in mind. With 115 rooms offering modern and sophisticated accommodations for all travel needs, with complimentary services like airport shuttle, parking, use of fitness facilities, indoor pool. Enjoy state-of-the-art golf in our virtual golf rooms. ... more   less 
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Also Known As:
Crystal Star Hotel Leduc
Crystal Star Inn Leduc, Canada - Alberta

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