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“Top notch hospitality!”

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The Kanata by BCMInns
Ranked #3 of 11 Hotels in Fort Saskatchewan
Certificate of Excellence
Reviewed 4 November 2012

I was extremely impressed by the hospitality of the staff and the cleanliness of my room during my stay at this hotel. It feels as though the staff/management take pride in their hotel and it shows as they go the extra mile to make your stay a good one. The restaurant puts on a nice complimentary breakfast as well.

  • Stayed: October 2012, travelled on business
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1  Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MusgravesHospInns, Guest Services Representative at The Kanata by BCMInns, responded to this reviewResponded 8 November 2012

Thank you for your review.

As an independent hotel, we’ve been fortunate to maintain a team where every individual has high standards and takes great satisfaction in keeping the hotel up to those standards. Whether it’s a guest room, our lobby, dining room or outside grounds, you can be sure that every staff member who walks through has kept a watchful eye for anything out of place. We’re proud to not only offer our guests consistent service with quick and efficient results, but also personal service.

Safe Travels & Best Regards,
Jessica
Guest Services Representative

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Reviews (131)
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79 - 85 of 131 reviews

Reviewed 25 October 2012

Just wanted you let you know what a fantastic stay at the hotel , the breakfast was incredible with so ,many choices and bed so comfortable !Cleanliness and friendliness ,decor We hope to do more travelling and will be choosing Hospitality Inns and Suites
Bertha and Oliver Wentzell

  • Stayed: October 2012, travelled as a couple
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Thank Bertha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MusgravesHospInns, Guest Services Representative at The Kanata by BCMInns, responded to this reviewResponded 8 November 2012

Thank you so much for your review. We’re very glad you enjoyed your stay with us last weekend. Our Hot & Hearty Heartland Breakfast Buffet has tons of choices for even the pickiest of eaters, and we’re still adding more variety! For example, this morning Chef Dave has introduced two new varieties of fresh baked croissants: chocolate filled and almond filled. We look forward to being able to offer you plenty of new choices the next time we see you.

Safe Travels & Best Regards,
Jessica
Guest Services Representative

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Reviewed 14 October 2012

What a great hotel. The staff is super friendly, the complementary breakfast had tons of choices and was delicious.

The hotel was extremely clean and well kept, the room was very modern and the bed was wickedly comfortable.

We will stay here any chance we get.

  • Stayed: October 2012
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1  Thank Amanda&Rob N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MusgravesHospInns, Guest Services Representative at The Kanata by BCMInns, responded to this reviewResponded 8 November 2012

Thank you for your review. We’re glad you enjoyed your stay with us so much that you took the time to give us your feedback! It’s very important to our growth as a team. We look forward to seeing you again soon.

Safe Travels & Best Regards,
Jessica
Guest Services Representative

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2012

Just to let you know we stayed at this hotel in sept 2012 it was very clean and the service was fantastic.the manger jenna could not do enough for us and our little puppies who stayed there as well.We well be going back again before christmas .we have told all of our friends and family about you.You guys are super super accomedating.we well never stay anywhere else but the hospitality inn fort saskatchwan thank you from the bottom of our hearts.See you soon.
SINCERELY
CRAIG&EILEENHUMPHRIES
FORT MCMURRAY A.B.

Room Tip: the back of hotel is very quiet.
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  • Stayed: September 2012, travelled with family
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1  Thank eileen h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MusgravesHospInns, Guest Services Representative at The Kanata by BCMInns, responded to this reviewResponded 8 November 2012

Thank you so much for your review Craig & Eileen!

We’re very happy that we could work with you to accommodate your needs and those of your furry companions during your stay with us. We’re looking forward to seeing the four of you again soon.

Safe Travels & Best Regards,
Jessica
Guest Services Representative

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Reviewed 31 August 2012

Stayed here for a week in May for a business trip and loved every minute of it. Loved the feel and atmosphere and the staff were great. The location is great, WalMart and a host of other stores are only a short walk behind the hotel and there's a Dollar store on the side of it too I believe.
The company paid so I'm not sure if the buffet breakfast was free (probably not) but it was still great and very good choices even for picky people like me.
All in all, i definitely enjoyed it (and so did my colleagues who made the same trip 3 months later and had the same rave reviews).

  • Stayed: May 2012, travelled on business
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1  Thank bahamalady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanaRowe, General Manager at The Kanata by BCMInns, responded to this reviewResponded 19 September 2012

We are very happy to hear you enjoyed your stay here with us. Our location is convenient with shopping and dining in walking distance. Our breakfast buffet is included in every guests stay. The variety of Hot and Cold menu choices we do our best to have every guest start his/her morning of right.
Thank you for your feedback.

Jana Rowe, General Manager

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Reviewed 19 August 2012

Been staying here for a few weeks now on a business trip.

For a small hotel I expected sub standard service. Not the case here.

The staff has always been professional (and I think they may actually try to live up to the smiley face logo, because they're usually very friendly). They keep the rooms clean, and replace shampoo and soap bottles every day. I had a few complaints about the A/C and heating and they had the problems corrected within an hour.

The breakfast and dinner is great too!

Room Tip: Ask for a room that doesn't look over the front entrance. Everyone who smokes hangs out in front...
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  • Stayed: August 2012, travelled on business
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Thank Kay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MusgravesHospInns, General Manager at The Kanata by BCMInns, responded to this reviewResponded 22 August 2012

Thank you for your Review. I’m glad we have been able to exceed your expectations, and resolved your issue with the temperature control system promptly. Musgrave’s Hospitality Inns & Suites is privately owned, and not affiliated with any other hotel chains. This means we have flexibility in meeting our guests’ needs and every member of our team is willing and able to assist a guest in any manner. We’re happy you’ve enjoyed your stay so far and look forward to continuing to exceed your expectations.

Best Regards,
Jana Rowe
General Manager

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Reviewed 15 July 2012

Hotel was great. The staff were pleasant, and very helpful. The staff helped to give a almost "homely" feel. Rooms were spotless, and had a simple, clean decor. Beds were quite comfortable, not too firm or too soft. Stayed in the Jacuzzi suite. There was a wonderful steam shower too. The bath amenities are provided by Bath and Body Works. The free internet had good reception throughout. In room air conditioning was adjustable to each portion of the suite, coped very well with the heat (30+ during my stay), though was a little noisy. The room is equipped with blackout blinds and is well insulted from noise, a little miracle for people who are accustomed to shift work. Arrived Thursday night where they had a steak buffet, which was reasonably priced and worth the money. The included breakfasts were simple and plain, didn't leave you feeling too "heavy" to start the day. The only negatives were that I had a defective lamp in the lounge and TV in the bedroom. Both were repaired in short time by the hotel. Internet, while free, left a bit more desired on the "high speed" side. The location is down the road from a hospital, however I never heard a noise from there, and gives quick access to most area's of Fort Saskatchewan. The parking was all outside, and while plentiful, no form of a protected or covered parking is offered

  • Stayed: July 2012, travelled solo
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Thank Ashers87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MusgravesHospInns, Guest Services Representative at The Kanata by BCMInns, responded to this reviewResponded 8 August 2012

Thank you for making us your first Trip Advisor Review!
All of our staff members are dedicated to making our guests feel at home in Alberta’s hartland. Every one of our rooms features a luxurious Simmons Beauty Rest World Class Bouveat Island Plush Pillow Top Mattress for maximum comfort and our Guest Services Agents take great care to accommodate guests with special sleep needs, whether it’s shift work or a very light sleeper. It’s not very often that we have difficulty with our electronics, but I’m happy to hear that we were able to repair them promptly to your satisfaction.
Our Steak Night Buffet is usually our busiest evening buffet, and for good reason! For a reasonable price you get a AAA Alberta Beef Steak cooked to order, baked potatoes, veggies, a variety of salads and dessert! On regular evenings, our buffet is just as reasonably priced and the menu changes every night. Not staying with us? That’s alright, our dinner buffets are open to the public, we just ask that large groups call ahead.
Thank you again for your review, and we look forward to seeing you again soon.
Best Regards,
Jessica
Guest Services Representative

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Kanata by BCMInns

Address: 9820 86 Ave, Fort Saskatchewan, Alberta T8L 4P4, Canada
Region: Canada > Alberta > Fort Saskatchewan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Fort Saskatchewan
Price Range: £60 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kanata by BCMInns 3*
Number of rooms: 99
Official Description (provided by the hotel):
Our guest suites have been designed with spacious and unique layouts to meet the needs of traveling families, business guests and large groups or sports teams. For the comfort of our guests Simmons Beauty Rest World Class Bouveat Island Plush Pillow Top Mattresses(C) accompanied by a 42" LCD flat screen TV's furnish all the rooms. Our "Hot & Hearty Heartland Breakfast" is complementary to our guest's every morning. We offer a variety of amenities including: business center, fitness room, whirlpool tub, banquet and meeting facilities, guest laundry services, and quality in-room amenities. With our "Yes, we can!" attitude, you will be impressed at the Kanata by BCMInns. We are a unique blend of Heartland Hospitality and 21st century technology. Our guest will enjoy impeccable style, spectacular service and detail-oriented amenities. ... more   less 
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Also Known As:
Hospitality Inns And Suites
Hospitality Inns Hotel Fort Saskatchewan
The Kanata By BCMInns Fort Saskatchewan, Alberta, Canada

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