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Holiday Inn Express Hotel And Suites Fort Saskatchewan
Ranked #4 of 11 Hotels in Fort Saskatchewan
Certificate of Excellence
Reviewed 13 July 2014

This was my first stay at Fort Saskatchewan and I choose Holiday Inn Express. I think this is the best Holiday Inn Express I have ever stayed in Alberta. Perfect location close to shopping area and restaurants. Room was great and outstanding staff.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (69)
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57 - 63 of 69 reviews

Reviewed 5 June 2014 via mobile

What a great hotel! Stayed two nights and never heard the other guests once. Big, clean room; really nice staff; delicious continental breakfast; HDTV that actually gives you HDTV (a lot of hotels don't). I rarely give 5 stars, but this hotel deserves it.

Stayed: June 2014
Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Barry R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 4 April 2014 via mobile

Great service from all the employees, especially from the housekeeper, she smiled daily. The room was cleaned and had fresh smell. Limited selection but very tasty breakfast, ok Wi-Fi connection. Very close to the Elk Island Reserve. Next date weekend will stay there again.

Stayed: June 2013, travelled as a couple
1  Thank TheGreenGreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

Crappy wifi. It is like saying "the water didn't flow" these days. The wifi was slow and inconsistent and below average compared to other similar establishments I visit these days. The room was clean and comfortable, the tv had hidef channels, the bathroom was spacious, the water hot, the beds clean and comfy, the heating good. But wifi. Jeez.

Stayed: February 2014, travelled with family
Thank gasp262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara M, Public Relations Manager at Holiday Inn Express Hotel And Suites Fort Saskatchewan, responded to this reviewResponded 20 February 2014

Dear gasp262,

Thank you for taking time to share your experience you had in our hotel on TripAdvisor.

It was a real pleasure to read that you enjoyed the room with its cleanliness and comfort, along with other features that we have to offer. However we do feel disappointed that that the internet access did not work properly in your room that day. We are very grateful and take every criticism seriously.

We are looking forward to welcoming you again during your next stay in Fort Saskatchewan.

Sincerely,
Lana Barac
Social Media Champion

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2014

Stayed for 2 nights at the Holiday Inn during business trip in nearby Redwater.

Hotel was quite, comfortable and conveniently positioned to nearby restaurants.

Breakfast in the morning was average but there was also free wifi available.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Thank HPDCOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara M, Public Relations Manager at Holiday Inn Express Hotel And Suites Fort Saskatchewan, responded to this reviewResponded 30 January 2014

Dear feist89,

Thank you for your kind words and the time you took to share them with us. I would also like to thank you for giving us 4 stars rate.
The satisfaction of our guests is our highest priority. We know that a successful start of the day is usually supported by good breakfast, so we feel sorry that it was not completely at your satisfaction. However, we are very glad to hear that you enjoyed benefits of our free wifi. We invest a lot of time in effort to train our team to ensure the highest level of personalized service.
Thank you very much and we look forward to welcome you soon again in Fort Saskatchewan!

Sincerely,
Lana Barac,
Social Media Champion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2013

Just needed a nice pleasant place to stay overnight before some meetings in town. My colleague and I both had difficulty sleeping as the walls were paper thin. How bad was it? My colleague could hear a baby from two doors down and the water coming down the drain from the bathroom upstairs. Next time it's back to the Hampton next door.

In terms of food and dining in the area, there isn't much to choose from, but Fort Sask is more of a driving town, anyway.

Room Tip: Unless you sleep like a rock, look elsewhere...
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GuyFromCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel And Suites Fort Saskatchewan, responded to this reviewResponded 8 December 2013

Dear GuyFromCalgary,

Thank you for taking the time to review our property. The Holiday Inn Express Fort Saskatchewan is committed to providing our guests with the highest quality services and facilities. I am sorry to hear that you were not satisfied with your stay with us. It is regrettable to hear that there were certain aspects of your visit that did not meet your expectation in particular the noise and food choices. Please accept our sincere apologies for falling short of your expectations. While we understand that your stay was less than satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Lera P
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel And Suites Fort Saskatchewan

Address: 10120 86 Ave, Fort Saskatchewan, Alberta T8L 0N6, Canada
Phone Number:
Region: Canada > Alberta > Fort Saskatchewan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Fort Saskatchewan
Price Range: £57 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel And Suites Fort Saskatchewan 2.5*
Number of rooms: 128
Reservation Options:
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Holiday Inn Express Hotel And Suites Fort Saskatchewan Alberta, Canada

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