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SunSquare Montecasino
Ranked #3 of 7 Hotels in Fourways
Certificate of Excellence
Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Watch Out..!”
Reviewed 16 June 2014

I was quoted one price but I was charged more on ck in...?
And this is after I questioned continiously about the Rate
I was assured it is the final amount.......this just spoiled the evening
and created a quetion marke on how untrustworthy the hotel is



  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank saharahg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques H, General Manager at SunSquare Montecasino, responded to this review, 8 September 2014
Dear Guest

Just a quick note to advise you that your rate was charged as per the confirmation and rate quoted to you. The additional charge was actually the 1% Government-tourism levy; charged and indicated as a separate entry to your account, in order to avoid confusion. This levy is compulsory to all guests.

It is a pity that such incident spoilt your stay with us.

We are looking forward in welcoming you back.

Warmest Regards
Jacques and the SunSquare Team
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822 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Cape Town Central, South Africa
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 June 2014

I had business in MonteCasino and stayed at the hotel, great service and accomodation. Clean and neat rooms. The whole hotel and a very young hip feel to it which was nice.
Should look at offering earlier breakfasts, especially consinder JHB traffic and that people need to leave before 6am for meetings.

Room Tip: Request a room with a view over the square
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alex d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques H, General Manager at SunSquare Montecasino, responded to this review, 8 September 2014
Hi Alex

What a great accolade! You rated our hotel favourable.
Thank you for your lovely comments and great feedback. Don’t forget, we can do Lunch boxes for your next trip, when leaving the hotel before 06h00am.

See you soon

Jacques and the SunSquare Team
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Copenhagen, Denmark
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 June 2014

The staff at this hotel really is making an effort. great to have breakfast included in the room rate. The breakfast is good and the location of the hotel is convenient located next to lots of restaurants. The hotel was not cheap when I stayed there but that was the same for all the hotels in the area. the rooms are clean nothing special and a bit small but works well. Internet is really slow and I hope they will fix that in the future.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Larsmadsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques H, General Manager at SunSquare Montecasino, responded to this review, 23 September 2014
Dear Guest

Thank you for your lovely review.
We appreciate your feedback and comments and look forward in welcoming you back soon.

Dont forget to keep an eye on our website for the latest specails.

Warmest Regards
Jacques and the SunSquare Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pietermaritzburg, South Africa
1 review
Reviewed 9 June 2014

Excellent place to stay for a short duration (ie: 1-5 days)
everything you need close at hand...including entertainment.
casino.many eating places with awesome food.well protected with security all over.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank I.s G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques H, General Manager at SunSquare Montecasino, responded to this review, 8 September 2014
Dear Valued Guest

Thank you for rating us on TripAdvisor.
I can tell that you enjoyed your stay with us.
You live around the corner, so we expect you back soon.

All the best from Jacques and the SunSquare Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
1 review
Reviewed 9 June 2014

We were well receivedat the reception and efficiently booked. Given a key card for the room and directed to the lift, but unfortunately nobody told us we had to insert the key card in the slot in the lift. Apart from this slight hitch we had a very enjoyable night away and looking for the slightest excuse ti return.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques H, General Manager at SunSquare Montecasino, responded to this review, 8 September 2014
Dear Richard

Thank you for your great review. Wow!! - Full marks on all aspects, you rock our world.
We will most definitely remember to advise our guests of our security measurements installed in the lifts.

See you back at SunSquare soon, Soon.
Jacques and the SunSquare Team
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Boksburg, South Africa
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 June 2014

We always love staying at any of the Tsogo Sun Hotels at Monte Casino when watching a show. This is the first time staying at SunSquare and we were pleasantly surprised. The staff was friendly and the breakfast top quality!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank SharitavdW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques H, General Manager at SunSquare Montecasino, responded to this review, 8 September 2014
Dear Guest

Thank you for your Brilliant feedback. Your feedback encourages our staff and motivates us to do even better.
Don’t forget to look out for our next big show – War Horse; it is going to be epic.

Best Regards
Jacques and the SunSquare Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloemfontein, South Africa
Level Contributor
215 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 9 June 2014 via mobile

What a great location for a hotel. We were in the Monte Casino complex and just a small stroll away from the theatre,casino and bird park. We had a great view overlooking the piazza. The rooms were spacious,but the shower was see-through,so I'm sure it would make new couples uncomfortable. The room was clean with new sheets every day. The breakfast spread was exceptional!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chantellevdbijl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacques H, General Manager at SunSquare Montecasino, responded to this review, 8 September 2014
Dear Chantelle

Thank you for taking the time in reviewing us on TripAdvisor.
You had fun – we can tell. Don’t wait too long before visiting us again; you are only four hours away. We are the ideal weekend getaway.

See you back soon.
All the very best; from Jacques and the SunSquare Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SunSquare Montecasino

Property: SunSquare Montecasino
Address: Montecasino Boulevard | Sandton, Fourways 2055, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Fourways
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 7 Hotels in Fourways
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SunSquare Montecasino 3*
Number of rooms: 179
Official Description (provided by the hotel):
Fourways, north of Johannesburg and only 20 minutes from Sandton, is home to the famous Montecasino Entertainment Complex offering a variety of entertainment options including theatres, movies, shopping, restaurants, ten-pin bowling and a world class casino. Integral to this entertainment mecca is the contemporary SunSquare hotel. Each of the 179 rooms sports a funky design and all the modern conveniences that today’s travellers could possibly need. An Italian-style piazza and restaurant adds that extra something special to the hotel which is the only place to stay for those wanting to be at the centre of all the action. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ebookers, TripOnline SA, Evoline ltd and Cancelon so you can book your SunSquare Montecasino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunsquare Montecasino Hotel Fourways
Sunsquare Montecasino Johannesburg
Sunsquare Montecasino Hotel Johannesburg

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