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243kathiem
Rustington, United Kingdom

The best place to stay in Koh mook.

4.0 of 5 bubblesReviewed 14 Jun 2012
Stayed here three times before,once with our grand children and they loved it. Last time in a new air con room ( now the have elec 24 hours ).Staff very friendly,food good and 5 mins from the beach where you can find the best bar on the Island to have a drink and watch the sun go down,it is call Chill out bar and you really do Chill out. One thing remember to take a torch as it is very dark at night and also lots of mosquito cream as there are many on this Island.Beautiful place for children as it is so safe for them with no cars on the island to worry about.
Date of stay: April 2012
Room Tip: Try for a room at the bottom of the hill if you have children and ask for 24 hour air con.
Trip type: Travelled with family
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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    Reviews (99)
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    52 - 57 of 99 reviews
    Reviewed 26 May 2012

    We stayed here in air con room in April and were very happy with it,though a wardrobe or at least a rail to hang clothes would be very welcome! Room and bathroom decent size.
    Had breakfast here each day and lovely meal one evening,food and service very good.
    Beautiful beach and island,would definately stay here again.

    Date of stay: April 2012
    • Trip type: Travelled with family
      • Value
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    Thank purdieHull
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 13 May 2012 via mobile

    We woke up at 1 a.m. and found our bed in our superior cottage crawling with bedbugs. They were under the sheets, in and under the pillows and on the mattress. They bite, they suck blood, and it itches like hell.

    We found the caretaker(?) and moved in the middle of the night to another cottage. As the place was full of mosquitoes, we asked that the a/c was turned on. At 2 a.m. we found that spraying the room was not an option. Very reluctantly this was accepted without extra payment.

    We had unfortunately pre-paid for 2 nights.

    The a/c was switched off the next morning while we were having breakfeast, no refunds for a ruined night was offered, and no appology was given.

    We did not see any activity around the infested cottage the next day, and as it is well known, bedbugs will spred from one cottage to another as the bed clothes are washed together.

    This is completely unacceptable, and we cannot recommend Had Farang.

    They are actually not even in a good location, and their popularity probably mainly rests on the bad reviews of resort Charly.

    To avoid any doubts, we have photos of the bedbugs....

    Date of stay: May 2012
      • Value
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    5  Thank Kyja13
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 6 May 2012 via mobile

    I can't honestly understand all the good reviews on here for Had Farang as we had an awful experience. I can only assume they all stayed in the nicer looking and more expensive AC bungalows.

    We stayed in the cheaper fan bamboo bungalow with private bathroom. The price was good but that's about all that was. It was poorly built with gaps and holes all over the place. (I do realise the style of bamboo huts and have stayed in many budget accommodations). There was a 2 inch gap between the top of the door and the door frame as well as numerous gaping holes in the floor as walls. This is a problem as there we hundreds of Mosquitos every night. My boyfriend managed to hang his mosquito net over the door to stop so many going in. I saw one review which said mosquito nets are provided - they weren't in ours so bring your own.

    The room was covered in sand when we arrived - fine it is near the beach but I would have thought they could clean it slightly better. The bathroom looked as though it had never been cleaned, sqaushed Mosquitos everywhere and that was before we started killing them!

    The day we arrived there was a tsunami warning telling us to get to high ground. We didn't know where to go so obviously went to the staff for advice but they were just running around like headless chickens. We had to rely on English speaking locals to advise us.

    I could forgive all of the above but the very worst part of our stay was arriving back to our bungalow late one evening to find animal poo (possibly from one of the stray cats on the island) laying on the step to our bathroom! I know I said there were holes in our room but not big enough for a cat! The only way it could have got in was when one of the staff came in to replace to toilet roll (not cleaning the bathroom at all) and they must have just let it happen or not seen. We went to the staff who struggled to understand what we were saying. One begrudgingly came so we could show him. All he did was pick it up with tissue and put it in the bin in the bathroom, no cleaning the area or anything! Truly revolting. We didn't leave the bin in our room for flies and ants to get in.

    Date of stay: April 2012
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    1  Thank Sara_darkshines
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 3 March 2012

    Just a few minutes from the beach. Nice and friendly place. The larger air conditioned rooms are very nice the smaller with fan are much simpler but still a good value. We stayed there with three children.

    Date of stay: February 2012
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
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    2  Thank Guslor
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 22 February 2012

    positives first: the island is lovely and very relaxing, spent 8 days at had farang with my girlfriend and it went so quick. service in the restaurant is excellent and the food is very good and cheaper than the other four or five on the island. rooms are good and spacious but get very hot , bed sheets were very dirty and looked like they needed a good clean, just a lot of stains and they were a funny colour, bed was good and the resort is very quiet at night. otherwise room was clean , bathroom was good but no hot water but didn't bother us.
    The staff are excellent though, especially the waiting staff, very friendly and hospitable.

    negatives; AIR CON is a rip off. only works after 11pm when the power increases, rooms are boiling and the fans don't work properly as there is no power till the main building closes, so don't waste the extra 400 baht per night, to say its a rip off is a bit of an understatment. they refunded half of the extra we paid, but why do they charge an extra 8 pounds a night when it hardly works.

    negative no 2: there isn't much light on the walk ways and we got a fright when we saw a cobra in the leaves that the cleaners nearly trod on during the daytime, so bring your tortches you'll need them. this is a lovely place though and snakes are everytwhere in thailand so its not their fault.the cleaners scared it off!! so bring a powerful torch at night..

    also be aware there are absolutely no atm machines on mook so bring plenty of cash as only one resort has a card machine.

    lovely place and great staff :)))

    had farang is definely the best option on this side and we loved it, snake and elecricity aside. these things happen on remote islands, lets just hope

    Room tip: bring a torch and plenty of cash
    Date of stay: February 2012
    • Trip type: Travelled as a couple
      • Value
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    Thank passenger1978
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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