We arrived at 10pm one nite. standard room. musty, dirty and no fitted sheets on bed. sheets didnt fit the bed. beds creeky and mattresses hard. carpet was damp. room wasnt vacuumed as dog cookies on chairs. after paying 140.00 for the nite i would have rather slept in the truck. this hotel should be rated as a one star. Old furniture, needs updating. Hair dryer started smoking when turning it on.
I went to the desk next morning and spoke to the girl at the desk only to be advised i should have made them aware of all that was wrong the nite we arrived. Great attitude. She advised she could not assist me and i would need to speak to the on duty manager. I will be contacting the hotel this week
- Official Description (provided by the hotel):
- Colonial Resort & Spa is a full service property situation on 10 relaxing acres. We are seasonal (May 1 to October 25). We have 54 guests rooms including some rooms with fireplace and jacuzzi tub. We have a gift shop, bar, spa, indoor heated pool, steam room, sauna, hot tub as well as an outdoor pool, shuffleboard, horseshoes, bocce ball, and walking path. We are close to the 1000 Islands Cruise, helicopter rides, theatre, casino, Fort Henry and more! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, TripOnline SA, Priceline, Traveltool, S.L.U., Cancelon, Evoline ltd and HRS so you can book your Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Colonial Hotel Gananoque
- Colonial Resort & Spa Gananoque, Canada - Ontario