My husband suprised me with an evening in a premium room with jucuzzi, and a fireplace for our 22nd anniversary.We live in Gananoque and thought we would just stay local....what a huge dissapointment. The room was musty smelling, and the decor was that of the 70's. There was dead bugs on the floor around the firplace, the curtain hooks were off the track, and the complimentary house coats were so hard and stiff as if they had been hanging outside for weeks! For a premium room ($175.00 per night) this is unacceptable, for a basic room, unacceptable.When our complaints in regards to our room was brought to the managers attention shortly after our arrival ,there was nothing what so ever that they would do to right the situation.
I'm not sure how thie motel stays in business.....must rely on bus tours only because I cant see any returning customers..
- Official Description (provided by the hotel):
- Colonial Resort & Spa is a full service property situation on 10 relaxing acres. We are seasonal (May 1 to October 25). We have 54 guests rooms including some rooms with fireplace and jacuzzi tub. We have a gift shop, bar, spa, indoor heated pool, steam room, sauna, hot tub as well as an outdoor pool, shuffleboard, horseshoes, bocce ball, and walking path. We are close to the 1000 Islands Cruise, helicopter rides, theatre, casino, Fort Henry and more! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Travel Republic (UK), Ebookers, Cancelon, Evoline ltd and 5viajes2012 S.L. so you can book your Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Colonial Hotel Gananoque
- Colonial Resort & Spa Gananoque, Canada - Ontario