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“Extremely yummy food, with extremely slow service...”

Riva Italian Restaurant
Ranked #1 of 50 Restaurants in Gananoque
Certificate of Excellence
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Ottawa, Ontario, Canada
Level 2 Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Extremely yummy food, with extremely slow service...”
Reviewed 28 May 2014 via mobile

May was our forth visit and we've been a little more disappointed with each visit. The food is amazing and the price for what you get is somewhat reasonable. However we've noticed the portions getting smaller. Our service this last time was extremely slow, it took 35 minutes just to get our cocktails. We were only a table of four. We ordered two bottles of wine to have with dinner, and both came 10 minutes after our food arrived. I don't mind fronting a large bill if it comes with adequate service. I hope Riva comes to understand that great food isn't enough, because there are other restaurants in town that have amazing service.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Kg1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Gananoque, Canada
Level 5 Contributor
59 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Great food”
Reviewed 28 May 2014

This is a new restaurant in town and the food is great and the building and layout is wonderful. The outside patio is great and all the flowers make is a nice place to eat.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank BlakeRichardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston, Canada
Level 3 Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“fine dining experience”
Reviewed 15 May 2014

The food is delicious ,with a presentation to delight even the fussiest of diners . The wine menu is pleasing as well. The restautrant has been recently renovated and provides a delightful airiness and spaciousnes for the comfort of diners. Service was delightful ,with a local charm that only a town can provide. I would highly reccommend for a special evening out to dine.

Visited April 2014
Helpful?
1 Thank jcox_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
macdrugrep
Level 3 Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great new place!!”
Reviewed 13 May 2014

Fantastic Italian fare with some of the best decor we've seen in a while. We arrived with high expectations since these are the same folks who bring us The Ivy, in Ivy Lea, Rockport Ontario. Needless to say we had a great meal. We even brought our six year old son and they were very accommodating. The ambience is warm yet open. We loved the massive fireplace, the open kitchen as you walk in and our extremely kind hostess. Great wine pairings with higher end Italian fare as well as a decent single malt scotch to warm me up before dinner. There are some great restaurants in the region and this is certainly one of them. For those of you who enjoy the Ivy, Chez Piggy and finer faire, check this out and enjoy.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank macdrugrep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Woods INN Kingston
Level 3 Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Fabulous ambiance combined with amazing food”
Reviewed 8 May 2014

We have been meaning for some time now to visit the newly renovated and extended building now known as 'Riva' Italian restaurant. So, last Sunday we went with family (including two children) to see how it fared. We certainly were not disappointed. We were greeted warmly upon our arrival and made to feel at ease. We had made reservations online and so were taken quickly through to our table. The kitchens are visable with a large pizza oven on display and all the renovations undertaken with taste and flair. Clean modern lines but with an historic feel. This was previously the Golden Apple restaurant but the extensive upgrade has transformed it into a classy restaurant with amazing food. The menu is extensive and varied with pizza to keep the children happy, pasta for those loving great italian dishes and great meat dishes for meat lovers. My veal was served with roasted potatoes and veg and was simply heavenly. There is a great wine list, a little on the pricey side but all in all the whole experience was terriffic value. We would certainly return and do it all again.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Nigessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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