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Holiday Inn Express & Suites 1000 Islands - Gananoque
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Reviews (507)
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All reviewshi expressking suitemicrowave ovenindoor poolmorning breakfastfront desk staffvery nice hotela great staywould definitely stay here againpancakeswi ficomfortable bedscomplimentary breakfastupon checksausagegreat roomup to date
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Reviewed 31 August 2014

Arrived after a long drive from Michigan and the desk clerk gave us a $C30 reduction on a king suite with a very comfortable bed, fridge, garden tub, and sofa. The room was clean and the bed was exceptionally comfortable including 2 types of pillows to choose from... Firm or soft. The breakfast was good by chain hotel standards with 2 employees keeping the selections, including make your own pancakes and scrambled eggs, fresh and plentiful. The morning staff person then helped with tourism info and looking up my loyalty points number. Would recommend to travelers between Toronto and Montreal. Right next to 1000 Islands Parkway.

Stayed: August 2014, travelled as a couple
Thank dsj5777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_EX_GAN_GM, Manager at Holiday Inn Express & Suites 1000 Islands - Gananoque, responded to this reviewResponded 24 September 2014

Thank you for taking the time to write your review. I will let all the staff know what a great job they are doing. Hopefully we will see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2014 via mobile

It's been a while since I stayed in a Holiday Inn. I don't know whether they have all been upgraded to the new standard, or this one is a happy exception. Either way, we were pleasantly surprised. We got a nice clean room with two comfortable beds. The in-wall a/c unit, my personal enemy in A-Lofts and such, was fairly quiet.

Things to keep in mind, though.

Some of the rooms on the first floor facing the parking lot may be noisy. The hotel appears to be close to a casino, so some of the guests might be noisy as well. Try to ask for a room on an upper floor facing the back of the hotel away from the elevator.

Stayed: August 2014, travelled with family
2  Thank ns1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_EX_GAN_GM, Manager at Holiday Inn Express & Suites 1000 Islands - Gananoque, responded to this reviewResponded 24 September 2014

Thank you for taking the time to write your review. I am happy that you enjoyed your stay. Hopefully we will be able to share our hospitality with you in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2014 via mobile

Gananoque is a very good rest stop for trips between Toronto and Quebec.

We booked this affordable Holiday Inn online. Room is quite spacious. Very clean and comfortable. The indoor pool and guest laundry are very nice too. Buffet breakfast is passable.

Would recommend to anybody needing a rest stop in this town.

Stayed: August 2014
Thank Hobo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_EX_GAN_GM, Manager at Holiday Inn Express & Suites 1000 Islands - Gananoque, responded to this reviewResponded 8 September 2014

Thank you for taking the time to write your review. We hope you will come visit us very soon.

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Reviewed 25 August 2014

Had the opportunity of staying here on the 22 and 23rd of August. Very clean room, very comfortable bed and the bathroom was exceptionally clean. The carpets had no stains and the daily housekeeping was exceptional. We were very satisfied with our stay at Holiday Inn Express in Gananoque. Unsure what the `Destination Tax` was all about but we were not impressed with this.

Room Tip: Was not impressed with the `Destination Tax`....unsure what that was all about....and was not advised of this upon booking....always surprises when travelling.
  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank nebrodeur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_EX_GAN_GM, Manager at Holiday Inn Express & Suites 1000 Islands - Gananoque, responded to this reviewResponded 8 September 2014

Thank you for taking the time to write your review. We are very happy you enjoyed your stay. The Destination Marketing Product is a levy the city charge to promote the 1000 Islands,These levies will be found in all major cities across Ontario, Canada and North America. We look forward to seeing you again in the near future.

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Reviewed 23 August 2014

What a wonderful place to stay in the Thousand Islands. Excellent and personable staff, beautiful rooms that are comfortable and so very clean. An excellent deluxe continental breakfast to start off your day. This is a definite. You will be sure to go back.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Service
Thank Penny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_EX_GAN_GM, Manager at Holiday Inn Express & Suites 1000 Islands - Gananoque, responded to this reviewResponded 24 August 2014

Thank you for your lovely review. When we get positive reviews we know that we are doing something right. Hopefully you can visit us again soon.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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