We arrived in the pouring rain on a motorcycle trip to find there was an error with our booking.com reservation which had been made for the next day. With booking.com you pay the hotel and since they had room and advised they would help to correct the problem The easy solution would simply be to move the reservation but the desk clerk was adamant they could not do that because booking.com would charge them fee's. I explained the cancellation fee's with booking.com are on the hotel, not booking and that they were in full control of whatever fee's got charged to me. Suddenly we had communication issues since I only speak english. In the end they gave me the same room for $50 more than the booking.com price and advised I would need to call booking.com about cancelling the next days reservation. Booking.com had to contact the hotel as they as I explained were in charge of any cancellation fee's. In the end the hotel agreed not to charge me a cancellation fee and shortly after when I passed through the lobby the clerk let me know the good news that booking.com was going to cancel my reservation free of charge. So in the end the hotel managed to get my stay for an extra $50 and avoid paying booking.com their commission.
The room was a corner room about 12 feet from the road with no a/c so we had to sleep with the windows open and cars rolling by about 12 feet from our window. The room was clean but exceptionally dated. Yes you can see Perce rock from the hotel but that was about it's only redeeming quality. Wifi was basically unusable.
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- Also Known As:
- Hotel Manoir De Perce
- Hotel Motel Manoir De Perce Canada - Quebec