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“Stone Gate Inn Orillia - met our needs..maybe not a good choice for family fun” 4 of 5 bubbles
Review of Stone Gate Inn

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Stone Gate Inn
Ranked #1 of 14 Hotels in Orillia
Certificate of Excellence
Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Stone Gate Inn Orillia - met our needs..maybe not a good choice for family fun”
4 of 5 bubbles Reviewed 21 July 2014

My husband and I booked a last minute bike trip riding the Oro-Medonte Rail Trail last weekend. It was during the Scottish Festival in Orillia and hotel space was limited. Stone Gate Inn had pretty decent reviews and above all was rated as clean.

This hotel met and/or exceeded our expectations in terms of cleanliness, modern accommodations, service and space. Our only complaints would be that it was not close the city center/downtown..must drive (or bike) and the pool facility was super small. It served our needs for certain, but it was have been disappointing if we had our kids with us and were expecting a family sized pool.

Super clean, breakfast was good and service fantastic

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Veenjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesOrillia, General Manager at Stone Gate Inn, responded to this review, 8 August 2014
Thank you for taking the timie to comment on our property. I'm happy to hear we were able to make your visit to Orillia a good one!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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504 reviews from our community

Traveller rating
    326
    140
    30
    6
    2
See reviews for
108
252
17
47
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • French first
  • Korean first
  • Any
English first
Toronto, Canada
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

My husband and I recently had the opportunity to enjoy a stop over at this wonderful establishment . We were going to the Casino to see a concert (for an anniversary treat) and decided to spend the night. Imagine our surprise when we reached our room and a lovely bottle of complimentary sparkling wine was there from the staff congratulating us on this special occasion.
The room was immaculate, the beds very comfortable and the staff outstanding. We will definitely make it a point to return to this inn whenever we are in the area, and we will refer all our friends visiting the Casino to do likewise. Thank you again to all of the staff.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sazanneannne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesOrillia, General Manager at Stone Gate Inn, responded to this review, 8 August 2014
I'm so glad to hear you enjoyed your recent stay and congratulations on your anniversary! Hopefully we will have the pleasure of hosting you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Bay, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

I spent 1 night this past week and was so impressed that I wanted to write a review. I had a 1 bedroom suite with king size bed which was extremely comfortable. I was greeted with mints on the bed & the bathrobes were very luxurious. There was a fully equipped kitchen, French doors to the bedroom, a beautiful jacuzzi tub as well as a roomy shower. The entire suite was very clean & I was pleased that I was able to open patio doors off the living room. note: There is only a railing so one cannot sit on a balcony.
There were very generous appetizers from 5-8 pm in the small bar as well as a continental breakfast from 6-10 am. There is no restaurant in the inn but there are several restaurants within 1-2 kms. There is also a room service menu.
The view was not great (yard of school buses) but it was very quiet.
The inn offers a very reasonably priced Casino Rama package as well as golf & skiing packages.
I will definitely stay here again!

Room Tip: Room on opposite side of highway very quiet
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  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank mijolebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesOrillia, General Manager at Stone Gate Inn, responded to this review, 8 August 2014
Thank you so much for your kind review. I'm very happy to hear that you enjoyed your stay and we hope so see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 8 July 2014

We booked at Stone Gate Inn based on the customer reviews, but our stay was horrible. The air-condition system was making huge sound all through the night and we couldn't sleep. The fridge was also making terrible noice from its compressor, all in all Stone Gate was a bad choice. (We stayed on June 29, 2014)

  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Jose M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesOrillia, General Manager at Stone Gate Inn, responded to this review, 11 July 2014
I'm so very sorry to read that you were disturbed and did not enjoy your stay.

I was not aware of this issue until i read your comments and I would appreciate it if you would contact me at the hotel so that I can get information from you and address this immediately.
This is certainly not normal at Stone Gate Inn and I very much look forward to hearing from you.

Again please accept my most sincere apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitby, Canada
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

My family of 5 stayed here for 2 nights, and with other relatives in different rooms. We had the Executive Suite which has a separate bedroom and great sized mini-kitchen (included 4 sets of dishes, cutlery, wash cloth, tea towel and even dish soap). Lots of room for others to come in and hang out in the "living room". Pool was small, but almost always empty, so it wasn't a problem. Everything was very clean. I was surpised at how clean the stairwell was, believe it or not! Elevator was slow, so we usually took the stairs.

Buffet breakfast in the morning had sausages, scrambled eggs, yogurt, fruit salad, cereal, milk, juice, tea, coffee, muffins, bagels, bread / toast; whenever something ran out, I'd just ask the staff and they'd replace it. Always nice to meander down to breakfast when it suits.

Room Tip: Our room (#209) faced a parking lot filled with school buses. Not that great, but I don't think...
See more room tips
  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank OntarioJenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesOrillia, General Manager at Stone Gate Inn, responded to this review, 11 July 2014
I'm very glad to hear how much you enjoyed your stay. We look forward to the pleasure of hosting you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Elgin, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

Stayed on Sunday the 29th & Monday the 30th. Service was outstanding and the rooms were large and clean. Cannot imagine that you can stay in a better place. Front desk very helpful with directions. Thanks again Lori.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 1968_Travel_1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesOrillia, General Manager at Stone Gate Inn, responded to this review, 11 July 2014
Thank you for your kind review. I'm very glad to hear that you enjoyed your stay. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

Breakfast was kind of weak, but I've encountered that elsewhere in Canada at even some pretty nice places.

Otherwise, I would stay at this place if they opened a clone in every city in the U.S. and Canada.

UN. B. LEEVABLE.

At check out I was behind a nice older lady who was furious because she'd ordered a bunch of extras on some kind of casino package, and now had the bill in front of her. I thought I should keep my mouth closed, because I didn't want her to hear me thank the clerk because they charged me 16% LESS THAN THE PRICE I CONTRACTED FOR THROUGH EXPEDIA.

Really.

Room Tip: HUGE rooms, completely equipped with kitchen, crockery, utensils, etc. Don't know if you can get...
See more room tips
  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesOrillia, General Manager at Stone Gate Inn, responded to this review, 11 July 2014
I'm glad to hear that you enjoyed your stay. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stone Gate Inn

Property: Stone Gate Inn
Address: 437 Laclie St, Orillia, Ontario L3V 4P7, Canada
Region: Canada > Ontario > Orillia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Orillia
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Stone Gate Inn 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Located in the heart of Lake Country, just 1 hour north of Toronto, you will find the heights of luxury and comfort at Stone Gate Inn. Designed to provide the ultimate in relaxation with exquisite decor and upscale amenities, including Complimentary Deluxe Continental Breakfast, cozy Fireside Lounge, Shuttle to Casino Rama and so much more! Just Minutes from Orillia's quaint downtown shopping, or enjoy a stroll through one of the many Waterfront Parks. ... more   less 
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Also Known As:
Stone Gate Hotel Orillia
Hotel Stone Gate
Stone Gate Inn Orillia, Canada - Ontario

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