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Trickle Creek Lodge
Ranked #2 of 4 Hotels in Kimberley
Certificate of Excellence
Calgary, Canada
Level Contributor
130 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Great value”
Reviewed 10 August 2014

We stayed at Trickle Creek one night on our way to the States. We had a later arrival and were greeted by a front desk attendant who gave us the information on the underground parking, amenities and how to get to our room. We were pleasantly surprised when we entered our room. The room was not a basic bedroom and bathroom. We had a kitchen area (stocked with kitchen accessories, appliances and plates, cups etc). There was a small dining room table and a living room area with a TV and fire place. There was also a nice deck with a view of the mountain/ski area. The bedroom had a king bed in it as well as a separate sink. Walking around to the one side of the bed was a bit tight because of the cabinet with TV in it.

Kimberley is a great place to visit if you like the mountain atmosphere without the high tourist levels. The resort area was quiet compared to other resorts (Panorama) and a great place for adults (there are not a lot of kid activities here other then being out in the wilderness).

There is not a lot of restaurants in the resort area other then a Montanas. There is also a breakfast in the main lobby but this costs extra and finishes at 10. There are minimal snacks that can be purchased as well as there is not convenience store in the lodge.
It is a great place to stay whether it is for a one night stop over or for a weekend or a week long stay.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AStriefler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricklecreeklodge, General Manager at Trickle Creek Lodge, responded to this review, 28 August 2014
Thank you for taking time to post your review about your stay with us on TripAdvisor. We are so happy that you found your accommodation to be very comfortable and that the suites were well appointed for all your needs while on vacation. The decks are a great place to sit in the evening and enjoy the peacefulness that Kimberley has to offer.

Kimberley is a beautiful place to visit with so much to offer for everyone. We look forward to seeing you again soon.

Thank you,

Patti Andrews - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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360 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2014 via mobile

Nothing but helpful, good prices, clean, quiet lovely time helpful staff heavenly location we do not golf nor do we ski but we will come back anytime. Comfortable bed, big bathrooms ,kitchenette ,cleaning staff even was so helpful to move us to another room, because we chose to stay longer.

Stayed August 2014
Helpful?
Thank Shorty's C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricklecreeklodge, General Manager at Trickle Creek Lodge, responded to this review, 28 August 2014
Thank you for taking a moment to post your review on TripAdvisor. The Trickle Creek Lodge is a great place to get away and relax even if you don't golf or ski. It is wonderful to hear that the staff was so accommodating for you and that you were able to stay longer with us while visiting beautiful Kimberley.

We look forward to seeing you again in the future.

Thank you,

Patti Andrews - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

We stayed here in the summer of 2014, it was very nice! The property is well maintained and the staff is very friendly! The pool was also very nice. Slow service at Montana's but they discounted our meal so that made up for the long wait for our food. Nice playground near the lodge, my daughter loved playing there! We would definitely go back, 2 days wasn't long enough!

Room Tip: The rooms facing the pool are a bit noisy at night...not sure why there is a loud fan going on outsi...
See more room tips
  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sallysmith77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricklecreeklodge, General Manager at Trickle Creek Lodge, responded to this review, 28 August 2014
I appreciate you posting your review on TripAdvisor about your recent stay with us. Our team is happy to hear that you enjoyed your stay with us and yes the park down the way is great for kids to play at. We hope to see you again in the future.

Thank you,

Patti Andrews - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 August 2014

It is a 4 1/2 star hotel, it is perfect! Stayed in one bedroom suite just great. The only down side is that the bathroom light is hardwired with the fan, and it is a bit noisy every time you use the restroom. Poll just great for kind and hot-tube for adults. Quite as mountains can be.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank HariSeldon2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricklecreeklodge, General Manager at Trickle Creek Lodge, responded to this review, 28 August 2014
We appreciate you taking the time to post your review on TripAdvisor. The Trickle Creek Lodge is in the perfect mountain location where you can relax and enjoy the peacefulness of its surroundings.

We look forward to welcoming you back for a future visit.

Thank you,

Patti Andrews - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maple Ridge, Canada
Level Contributor
4 reviews
Reviewed 5 August 2014

we get there, and to start with they give us the wrong paper work to sign. we finally get up the single elevator to find our room, room doesn't look bad, but the fan in the bathroom is very very loud, thin walls, the bed was horrible to sleep on, the bottom sheet was too small for the king size bed, tried to sleep on the sofa bed, that had no sheets, there was no one at the front desk after 9 PM, the Wifi was laughable, didn't really work

Room Tip: go to a different hotel
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  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Jaelle_A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricklecreeklodge, General Manager at Trickle Creek Lodge, responded to this review, 28 August 2014
Thank you for taking time to post your review on TripAdvisor about your recent stay. It is unfortunate that you were disappointed with your room while staying with us. I have addressed your concerns with the other departments and they are working on resolving these problems so that they don't happen again. Please feel free to contact me directly so I can get the room number that you stayed in so that maintenance and IT can look into the fan issue and WIFI problem.

Warm Regards,

Patti Andrews - General Manager
pandrews@tricklecreeklodge.com
1-877-282-1200 option 2 etx. 6735
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelowna
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 August 2014

While we were at the hotel for a wedding, which was done in spectacular fashion, this review is about the stay and the room. From the check in to the check out, nothing was done correctly. They "crossed wires somewhere" as we were told on the check in when they didn't have us booked for our arrival night. But somehow they managed to get us into our two bedroom sweet as originally booked. The absolute unforgivable "mistake" was them having us leaving a day early than we were supposed to and being told our room was taken by someone else and would have to leave. Choice words were had, let me assure you. The wifi was so slow, that it was literally unusable and the room was really not quite up to the standards expected. The front desk does not answer calls, there is no room service and there are actual "square" televisions in the room. We actually had to request room cleaning and fresh towels in person after the second day in a row of not having said services. Luckily we were given a group rate of $215 per night due to the wedding, but I would not pay full price, ever. Unfortunate to say the least.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BMcGill_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricklecreeklodge, General Manager at Trickle Creek Lodge, responded to this review, 28 August 2014
Thank you for taking the time to post your comments on TripAdvisor. The Mountain Dream Weddings that we offer are amazing and we are glad that you enjoyed the one you were attending.

I would like to apologize to you for the mix-up with your reservation and that our service fell short during your stay. We pride ourselves on offering a high standard of service at the Trickle Creek Lodge and I have spoken to the team about how important it is no matter the situation.

I would like to invite you back to give us a second chance and offer you a 25% discount. Please feel free to contact me directly at 1-877-282-1200 option 2 ext. 6735 and I will look after all your booking needs.

Warm Regards,

Patti Andrews - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Deer, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 August 2014

Wonderful property. Stayed in summer. Gorgeous surroundings, pool, room. Very very nice. Clean clean! Very well insulated between rooms. No noise heard! Loved the outdoor pool and hot tubs. Perfectly relaxing!

Room Tip: The one bedroom suite was very well priced and gorgeous!
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank R J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricklecreeklodge, General Manager at Trickle Creek Lodge, responded to this review, 28 August 2014
Thank you for posting your comments about your stay on TripAdvisor. We are happy to hear that you had a wonderful stay with us and we look forward to welcoming you back for a future stay.

Patti Andrews - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trickle Creek Lodge

Property: Trickle Creek Lodge
Address: 500 Stemwinder Drive | PO Box 220, Kimberley, British Columbia V1A 2Y6, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Kimberley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Kimberley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Trickle Creek Lodge 3*
Number of rooms: 80
Official Description (provided by the hotel):
The Trickle Creek Lodge is surrounded by the natural beauty of the pristine mountain wilderness. This 80-room premiere resort hotel offers a superb venue for outdoor recreational activities. Inside, relax in the cozy atmosphere where lodgepole pine beams and river rock pillars provide a rustic elegance, which is sure to delight. It's a 'suite' life at Trickle Creek Lodge! Enjoy the comfort of a spacious studio, one-bedroom or two-bedroom suite with full kitchen, gas fireplace, balcony, separate living area, high-speed internet and a beautiful view of the majestic Rocky Mountains and world-class ski resort - an inspiration in any season ... more   less 
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Also Known As:
Trickle Creek Hotel Kimberley
Residence Inn Kimberley
Kimberley Residence Inn

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