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“Do not stay here!!”
1 of 5 bubbles Review of Royal Hotel

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Royal Hotel
Ranked #7 of 14 Hotels in Lloydminster
Certificate of Excellence
Fort Frances, Canada
Level Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Do not stay here!!”
1 of 5 bubbles Reviewed 27 May 2014

We were given a room that we had to go through a court yard to get to. Cigarette butts and beer bottles littered everywhere. The room looked clean on the surface so we stayed put. When we went to go to bed there was hair in one bed and the bed skirts were filthy. About 9 pm there was shouting and partying in the courtyard that lasted till 11:30. We told the staff in the morning what had happened and were told...."We have lots of workers staying here. That is what happens". The restaurant was closed and the front windows looked like they had never been cleaned. And to top it all off it was $155 a night! Would never go back to that place!

Room Tip: Do not know if they have any good rooms. I would certainly not recommend a courtside room.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lynjolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlene365, General Manager at Royal Hotel, responded to this review, 29 May 2014
Dear lynjolo, First and foremost, we would like to apologize for your recent experience at our hotel. Please understand that we do not tolerate the type of behaviour you described - we would have stopped it immediately if we were made aware of it. We have addressed the other issues you described also. We hope that you will give us a another try in the future.
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62 reviews from our community

Traveller rating
    26
    23
    8
    4
    1
See reviews for
9
9
7
33
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 May 2014

Excellent, helpful, friendly staff. Clean modern rooms. Highly recommended. A very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, very, nice hotel to stay at.

Room Tip: All rooms excellent.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlene365, General Manager at Royal Hotel, responded to this review, 27 May 2014
Dear Jenn, Thank you very much for the excellent review! We are delighted to know you enjoy staying with us and recommend the hotel to others. We value your business and look forward to seeing you again.
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Saskatoon, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 May 2014

I stay here while working in Lloydminster and my company pays for it, so I can't comment on value. The front desk staff is great; generally very friendly. However, the restaurant workers were often sub-par. I'd recommend avoiding the restaurant (Steels?) in general. There are other options nearby (restaurants at other hotels, Taco Time, Wendy's), easily within walking distance.

The rooms are alright. Quite clean with comfy beds, but lacking sufficient blankets. There is an extra one in the room, but I don't want to get to my hotel room and have to make my own bed.

Rooms can be accessed from the outside, and while they have signs up asking people not to do so, many people back their vehicles up to the building, which can mean exhaust getting sucked into your AC/heating unit (, especially in the winter when people are letting their vehicles warm up. Getting a top-floor room prevents this.

Room Tip: Top floor recommended.
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  • Stayed April 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlene365, General Manager at Royal Hotel, responded to this review, 18 May 2014
Dear Dan, Thank you for your review. We would be happy to provide additional blankets on your bed each time you stay. Kindly advise the front desk of this request and we can ensure it is done prior to your arrival so you have a comfortable sleep.
The inside and outside guest room doors are a unique feature. It allows convenient access to the rooms directly from the parking lot and the comfort of interior hallways to the hotel amenities. We do encourage our guests to park responsibly and we will request that they move their vehicle if they are backed in towards the rooms.
Our restaurant is a popular dining spot with our hotel guests and locals. We would appreciate the opportunity to discuss your experiences to assist us in addressing and rectifying any problems. Your business and satisfaction is very important to us - please do not hesitate to contact us during your stay or at any time, if there is anything we can do to improve our services and create a great stay for you! Thank you again for sharing your feedback - we look forward to your welcoming you back again.
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Saskatoon, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 October 2013

The room we had was in the court yard so was very quite, very clean and recently updated. We were able to get a late checkout at no extra cost. Beds were new and very comfortable. I would stay here again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank eMarilynr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlene365, General Manager at Royal Hotel, responded to this review, 2 October 2013
Thank you so much for your positive review! Our hotel is quite soundproof due to the concrete construction and your courtyard room location would have blocked the highway traffic as well. The rooms have microwaves, fridges, brand name amenities and much more. Our on site restaurant, lounge and meeting rooms are a great convenience for our guests. We look forward to welcoming you back again!
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Edmonton, Canada
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 27 April 2013

I stayed at this hotel because I stayed here 10 years ago and liked it. It hasn't changed much although at the moment it is undergoing some renovations (not sure to what extent). It is quiet and the rooms are clean with some upgraded fixtures. The staff is friendly and there is a good workout facility although it could use some more regular maintenance as one treadmills is o/s and a cable is fraying on the weight machine. The halls and rooms could use some brightening up as they are fairly dark in my opinion but all-in-all it is a good place to stay and I have re-booked for the coming week.

Room Tip: Bottom rooms have doors out to the parking lot as well as interior exits and the upper floor has bal...
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlene365, General Manager at Royal Hotel, responded to this review, 28 April 2013
Dear Peter, Thank you for taking the time to review our hotel - your feedback is greatly appreciated. Some existing fitness equipment is scheduled to be replaced soon in order to improve the facility. A plan to increase the guest room lighting is also in the works. We are very pleased to know that you will be staying with us again and look forward to welcoming you back!
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Prince George, Canada
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 January 2013

I stayed at the West Harvest Inn for a conference I was attending.
I'd reccomend this hotel as I found it clean and the staff very friendly and professional.
The hotel room was quiet and i had an excellent rest while staying here.
Continental breakfast included was an added plus.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank meadmanor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red Deer, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 November 2012

I had the pleasure of staying at the West Harvest Inn a number of time over the last year. I have yet to be disappointed after any of the stays. The staff are always helpful, Angela was at the front desk on my last stay and she was wonderful, very smooth check and she was very helpful. The restaurant food was outstanding, they make old fashion homemade buns that are to die for. Overall this is one of my favourite places to stay while in Lloydminster. I will be back!!!

Stayed October 2012, travelled on business
Helpful?
2 Thank Kris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Hotel

Property: Royal Hotel
Address: 5620 44th Street, Lloydminster, Alberta T9V 0B6, Canada (Formerly Lloydminster)
Region: Canada > Alberta > Lloydminster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#3 Business Hotel in Lloydminster
Price Range (Based on Average Rates): £
Hotel Class:2 star — Royal Hotel 2*
Number of rooms: 96
Reservation Options:
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Also Known As:
West Harvest Inn Lloydminster

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