I occasionally travel for business to Lloydminster and have been staying at this hotel for several years. During this time, it has changed management and ownership. Although the location and rates are generally good, and the rooms themselves are also good, I have had a lingering complaint. That is the smell of smoke in the rooms I have had. In past, I have asked to move to another room, and sometimes the smell is just as bad or worse. Although these are supposed to be non-smoking rooms, the ventilation seems to circulate stale smoke throughout the non-smoking section. On one occasion, the people in the adjoining "non-smoking" room completely disregarded the rules and were smoking heavily most of the evening I stayed there. If the smell is not too bad, I will just keep the room because I do not want to be seen as a problem guest. However, on my last visit I mentioned this problem to the front desk as I was checking out. The two ladies there were very sympathetic to my concerns and mentioned that they had heard this before. I said that because of this problem, I was unlikely to return to this hotel. Then then took it upon themselves to find a solution that would fix the problem. They said the next time I booked a room, they would have me stay in an upgraded room away from the rooms I stayed in previously at the same rate. I said I would appreciate that and would stay at this hotel on my next trip to Lloydminster. Many thanks to both Regine and Rebecca for their assistance in ensuring my next stay will be pleasant and smoke free.
- Official Description (provided by the hotel):
- Centrally located, full service hotel. in door pool, fitness facility. On site restaurant and lounge. Meeting facilities catering to large groups, weddings, sports teams. ... more less
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- Also Known As:
- Best Western Wayside Hotel Lloydminster
- Best Western Lloydminster
- Lloydminster Best Western