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“Old and a real maze”

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Hotels Gouverneur Rimouski
Ranked #8 of 15 Hotels in Rimouski
Montreal, QC
Level 6 Contributor
128 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Old and a real maze”
Reviewed 5 July 2012

This is a very big but old complex. When you walk through the complex it feels like you are walking through a maze. You will go through doors and hallways and stairs and never really know where you are heading. I searched for a good while for a working ice machine, I think I even went down hallways where I wasn't supposed to go!

The interior is dated, wood walls, mirror walls, small tube TV, strange alarm clock, heavy and loud door... Pool area is ok but weeks are growing through the walking area's. Pretty old bathrooms!

Breakfast was great, staff was nice. Location was good. The rooms were clean however the carpet in the hallways definitely saw better days!!

I think this hotel is way past it's hey days and needs to be refurbished, I'd try elsewhere next time unless I had a really really good rate.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this review, 8 January 2015
Good day,

We would like to thank you for your personal view of your stay at the Gouverneur Rimouski. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time.

Stéphane Guy
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

424 reviews from our community

Traveller rating
    51
    142
    124
    79
    28
See reviews for
85
194
18
79
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
vancouver
Level 4 Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 29 June 2012

We stayed at the Hotel Gouveneur for one night. It has some good points and bad points.

The rooms are large and the beds are comfortable. The carpet in the room looked to be pretty filthy and I have seen cleaner shower tiles.

The lobby area looks very nice and the location of the hotel is perfect as it is right downtown across the street from the river and boardwalk. It is also walking distance to restaurants and malls.

Even though the beds were comfortable the noise at night was loud and you could quite easily hear the people next door as well as a few people making merry in the hall. The doors to the rooms in the hotel make a considerable amount of noise when shut and this seemed to be going on for the major part of the night.

I was also told upon check-in that I was not eligible for Aeroplan points because of the rate I was paying. I noticed that the rate I was paying was higher than the rate advertised on the outside of the hotel.

I was really not impressed and I wouldn't stay at this hotel again.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this review, 8 January 2015
Good day,

We would like to thank you for your personal view of your stay at the Gouverneur Rimouski. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time.

Stéphane Guy
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 June 2012

Terribly in need of a facelift.

Smelly old hotel, dirty carpets garnished with multiple cigarette burns, complete with a calcinated showerhead.

No radio clock, no iron, and a cathode tube tv dating back to the 90s.

The photos here are very representative of what you can expect.

Definitely not worth the money.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this review, 8 January 2015
Good day,

We would like to thank you for your personal view of your stay at the Gouverneur Rimouski. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time.

Stéphane Guy
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Rimouski hotels

Rimouski, Canada
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 June 2012

Comfortable and quiet, friendly service, but badly in need of a renovation. Hallways and carpets were quite dirty.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this review, 8 January 2015
Good day,

We would like to thank you for your personal view of your stay at the Gouverneur Rimouski. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time.

Stéphane Guy
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal
Level 5 Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 8 May 2012 via mobile

Old hotel with a depressing feeling to it. Carpet was dirty and I am not even mentioning the condition of the chair in my room. Staff very average and although you can get aeroplan miles when you stay you have to ask for it even if it is on your profile!!! I was there two weeks and the guy at the reception told me they would be added and I am still waiting for them! lol

I give it two stars out of pitty.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this review, 8 January 2015
Good day,

We would like to thank you for your personal view of your stay at the Gouverneur Rimouski. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time.

Stéphane Guy
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level 3 Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 January 2012

Nous sommes restés 3 jours en janvier 2012 et avons payé 59$ la nuit avec le spécial du temps des fêtes. Pour le prix, c'était vraiment abordable mais je suis d'accord avec les reviews précédentes que l'hotel est à rénover. Le bain et les tapis étaient propres mais vieux. Sinon la chambre est spacieuse et le lit très confortable. De plus, même si l'hotel n'a pas de gym on peut avoir des passes gratuites pour un gym local à 1 rue de l'hotel. Nous avons aimé notre expérience et nous retournerions à cet hotel si le prix était aussi bas.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this review, 8 January 2015
Good day,

We would like to thank you for your personal view of your stay at the Gouverneur Rimouski. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time.

Stéphane Guy
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2011

Staff is very friendly and tries to juggle the facilities that are just too old and not renovated to provide a good hotel experience.

Hotel in my view not 3 stars because of the state of facilities (very old carpets, not working findge or TV remotes, much mre run down old wing).

If must stay there make sure to at least stay in the new wing.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this review, 8 January 2015
Good day,

We would like to thank you for your personal view of your stay at the Gouverneur Rimouski. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time.

Stéphane Guy
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotels Gouverneur Rimouski

Property: Hotels Gouverneur Rimouski
Address: 155 Boulevard Rene-Lepage East, Rimouski, Quebec G5L 1P2, Canada
Phone Number:
Region: Canada > Quebec > Rimouski
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 15 Hotels in Rimouski
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotels Gouverneur Rimouski 3*
Number of rooms: 163
Official Description (provided by the hotel):
Enjoy the river views from one of the rooms in downtown Rimouski. A few kilometres from the hotel, discover the Reford Gardens and the historic Pointe-au-Père maritime site. Hôtels Gouverneur Rimouski exemplifies the charm of the Lower Saint Lawrence with its friendly and hospitable service! ... more   less 
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Also Known As:
Hotels Gouverneur Rimouski Canada - Quebec

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