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“Oh boy !!!”

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Hotels Gouverneur Rimouski
Ranked #12 of 16 Hotels in Rimouski
Reviewed 29 September 2012

We arrived in Rimouski thinking we were in 2012. Well I have found an hotel which was probably already past its prime even in 1969 and I have named the Hotel Gouverneur.

We had seen a sign outside stating there was a special for $69; when we got in, the lady mentionned it was $115; I told her about the special and she mentionned that our room would then be on the first floor. Then she mentionned that there would no view; I asked her: there is no window ? rudely she answered me (in french) that this is not what she meant that there would be a window.....

OK by us. The corridors were smelly (was it that it used to be a smoker' section ??); carpets were not that clean. In our room, the bathroom was smelly, the bath has major stains. And I am not talking about the bed which I am sure has been so much beaten and we had a very bad night of sleep needless to say.

The only positive of all this is that now I know whant an hotel in the 60's looks like.

No more of this for us though. Disgusting.

Room Tip: Go to another hotel.
  • Stayed: September 2012, travelled as a couple
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Thank Watchermontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this reviewResponded 8 January 2015

Good day,

We would like to thank you for your personal view of your stay at the Gouverneur Rimouski. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time.

Stéphane Guy
General Manager

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Reviews (447)
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71 - 77 of 447 reviews

Reviewed 18 September 2012

This use to be THE PLACE TO BE IN RIMOUSKI! Forget it! they haven't changed the rugs in decades! In fact you may trip on rugs that are so bad you can't believe! At the elevator rugs are simply gone! The smell in the corridor is «bad» to put it mildly, Our room baskets weren't empty when we came in!! Sure, the Hotel is downtown, close to most everything (Rimouski is a small provincial town) but why can't this hotel be at an acceptable level is beyond my comprehension. Seemingly they host «buses» of tourists - so for one «night stand» they get away with it. Mind you, staff at the counter are amiable, but they sure aren't responsible for the decripitude of this joint! PS search elsewhere! B&B are certainly better!

Room Tip: Find another hotel!
  • Stayed: August 2012, travelled as a couple
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Thank Michel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this reviewResponded 8 January 2015
Google Translation

Bonjour,

Nous vous remercions du temps que vous avez pris afin de nous transmettre vos commentaires à propos de notre établissement, le Gouverneur Rimouski. Votre point de vue personnel de votre séjour est notre meilleur outil pour notre propre évolution.

Sincèrement,

Stéphane Guy
Directeur Général

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2012

  • Stayed: August 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Easytobook.com
Thank Piero C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this reviewResponded 8 January 2015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 August 2012

Stained carpets in the hallway, chipped wall stucco at every door frame in the hallways, some sort of brown material stuck to be room carpet, cigarette burns, wet carpet in room, smelt of old smoke and humidity in non smoking room, undersheet didn't cover the mattress, no flat screen TV. Hotel seemed to be full, however maybe one of only a few gigs in town.

Stayed: July 2012, travelled with family
1  Thank airmancan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this reviewResponded 8 January 2015

Good day,

We would like to thank you for your personal view of your stay at the Gouverneur Rimouski. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time.

Stéphane Guy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2012

The location is superb! Easy walk to main street boutiques, restaurants, museum. Faces the waterfront boardwalk. Free WiFi. Same with several other hotels.
Pool looks new.
Carpets grungy in corridors and room with burn marks.
Wood-lined corridors must have been nice when new.
Large dark room mirror has such bad lighting in front of it that you couldn't evaluate your look.
CRT curved screen TV with poor reception. Furniture layout peculiar. Desk not near an outlet. Corridor maze made it hard to find the room.

  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank Rita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this reviewResponded 8 January 2015

Good day,

We would like to thank you for your personal view of your stay at the Gouverneur Rimouski. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time.

Stéphane Guy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2012

The hotel has the aura of the 80's 5-star hotel, but does not live up to todays tastes. Carpeted walls went out of fashion some time in the 90's, but can be found at this hotel. The pool was a beat-up concrete kidney shaped pool with peeling paint job. But on the upside, excellent location, right by the boardwalk. clean rooms, excellent service, with a restaurant and bar.

  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank MarkhamTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this reviewResponded 8 January 2015

Good day,

We would like to thank you for your personal view of your stay at the Gouverneur Rimouski. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time.

Stéphane Guy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2012

Our room was 403. It was all right, bed comfortable and clean.
We ate supper and were VERY disappointed. We had steak with a very salty sauce, a potato that was disgusting. It was probably reheated too often. The appetizer pate au fois gras was not that great. The coffee was cold. I would NEVER eat here again. Not impressed at all. The dining room was empty...no wonder!
I had originally booked at the Hotel Rimouski but my mother ranted and raved about this hotel. She was here 2 years ago and noted today that it is not what it used to be and would not return. This is actually my first real negative review here. Too bad we ended up here instead.
I'm usually easy to please....sorry! BUT as I said...I did like our room. This hotel needs updating.

Room Tip: Room 403 had a King sized bed...nice :) The room was on the corner and a glimpse of the river was p...
  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Northerngirl45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHG653, General Manager at Hotels Gouverneur Rimouski, responded to this reviewResponded 8 January 2015

Good day,

We would like to thank you for your personal view of your stay at the Gouverneur Rimouski. In fact, this comment will definitely help our improvement toward the future. Furthermore, we have sent forward your comment to the leadership team, as your satisfaction is our top priority, at any time.

Stéphane Guy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotels Gouverneur Rimouski

Address: 155 Boulevard Rene-Lepage East, Rimouski, Quebec G5L 1P2, Canada
Phone Number:
Region: Canada > Quebec > Rimouski
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 16 Hotels in Rimouski
Price Range: £70 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotels Gouverneur Rimouski 3*
Number of rooms: 163
Official Description (provided by the hotel):
Enjoy the river views from one of the rooms in downtown Rimouski. A few kilometres from the hotel, discover the Reford Gardens and the historic Pointe-au-Père maritime site. Hôtels Gouverneur Rimouski exemplifies the charm of the Lower Saint Lawrence with its friendly and hospitable service! ... more   less 
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Also Known As:
Hotels Gouverneur Rimouski Canada - Quebec

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