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Sunset Motel
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Reviews (40)
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19 - 24 of 40 reviews
Reviewed 30 July 2013

We stayed at the Sunset.....as we have many times....and we receive the same awesome service we always get....the family that owns it are super nice and their kids play with ours...they're all very friendly and accommodating. The motel is your typical Mom and Pop and I know they do the best they can with the amount they charge. Not everything is brand new and shiny but it is always clean and friendly. We were at the motel when the last reviewer left that nasty message. They tried to check in with more people than they initially said and the room didn't accommodate that many people. They lied and got caught. As the owners explain....they have fire regulations and insurance codes they must operate within. It's not fait that they get that kind of a review from people that showed up and lied. We will always go back to the Sunset.

  • Stayed: July 2013, travelled with family
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4  Thank Grace S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2013

Nice clean and comfortable room. Very friendly owner and reasonable price. The motel is located within walking distance to most amenities. However, on the website it is mentioned that it is only 1 km away from Radium Hot Springs, which is not true, it is about 3- Km away. Overall, our stay was comfortable and relaxing. I would go back to this place again.

  • Stayed: July 2013, travelled with friends
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1  Thank Keetabtrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

Very poor customer service, to say the least. I had a couple of bad experiences when it comes to accommodation, but this was by far the worst one and it will take a very long time to erase it from my memory. We booked the room online, and based on the number of people we entered, booking.com matched us with this motel. When we finally got there, early in the evening, we were in for a big surprise: they could not accommodate all of us (four adults and 2 kids) because their insurance doesn't cover more then 4 people in the room. Their page said otherwise, indicating the room was for 4 adults plus 2 kids stay for free when they use existing beds. There was no way they wanted to admit at least 4 of us, that including a 9 months old baby that needed to get changed, washed and nursed. When we showed them their web page and mentioned the false advertising, the "lady" of the house stormed in the room and start yelling at us and almost told us to get lost. We then asked to cancel the booking and we were told to cancel it the same way we made it... and to take it outside. I have never seen someone so rude, so obnoxious and so ready to throw us in the street.

  • Stayed: July 2013, travelled with family
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3  Thank eli2312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

Nice clean, comfortable room.This is a family owned business,the owners bent over backward to make our stay a very good one, The price was very reasonable, The hotel is centrally located within walking distance of anything you'd want to do in Radium.It was just a nice relaxing place to stay at a reasonable price. I wouldn't hesitate to stay here again.

  • Stayed: July 2013, travelled as a couple
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1  Thank gator002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2013

my friend and I recently stayed here and had a lovely, relaxing weekend. the cabins were very clean and very cosy. don't expect the ritz, but do expect friendly, gracious hosts and a very homey, casual spot to unwind and relax in. the owners were very pleasant to deal with and were full of ideas and suggestions as to what to do in the area. don't miss out on the farmers market in invermere on sat. mornings and do enjoy that cup of java while looking up at the beautiful kootenay mountains!! we are definitely going back!

  • Stayed: July 2013, travelled with friends
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1  Thank constantraveler_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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