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“Clean and quiet”

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BEST WESTERN PLUS Prestige Inn Radium Hot Springs
Certificate of Excellence
Calgary, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Clean and quiet”
Reviewed 14 October 2013

Great value for your money. This hotel is very clean, quiet and in the middle of the the small village of Radium. The staff are friendly and helpful and best of all, they welcome pets. We were happy that we could take our pug Henry with us. However, I was quite surprised I had to sign an agreement stating that I couldn't leave my dog alone in the room, the penalty being $100. Luckily in October it's OK to leave your dog in your car. If you come here in the fall make sure you've got your camera handy. The mountain big horn sheep roam around the hotel in numbers, often halting the traffic on the highway.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at BEST WESTERN PLUS Prestige Inn Radium Hot Springs, responded to this review, 9 November 2013
I am pleased that you had a pleasant stay and enjoyed your visit to Radium Hot Springs. We love pets and for their safety it is our policy to ask guests to not leave pets alone in guest rooms. Since we are not permitted to enter guest rooms with out their permission, it would be an unfortunate circumstance if a pet was in trouble and we could not assist. Thank you for your understanding. We look forward to welcoming you and Henry on your next visit to our beautiful mountain town. - Sonu Murphy
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337 reviews from our community

Traveller rating
    105
    136
    69
    16
    11
See reviews for
115
156
9
22
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Whitchurch
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2013

We rated this hotel as the best we stayed at while on our four week holiday in Canada. It was clean and the staff where very helpfull. The rooms very comfortable and the bathroom well appointed. The restaurant was good food at a reasonable price. Only stayed one night but could have stayed longer but we were on our way to Banff.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beryl F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at BEST WESTERN PLUS Prestige Inn Radium Hot Springs, responded to this review, 9 November 2013
Thank you for rating us as the "best" hotel during your trip to Canada! I can't wait to share this with our team in Radium. I am glad we had the chance to welcome you to beautiful Radium Hot Springs and hope to see you again soon! - Sonu Murphy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tecumseh, Canada
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 October 2013

We were here on October 1 and the weather was terrific making our off season stay a terrific bargain. Breakfast for two was included with the suite that we were given for a very reasonable price, $109.00. We ate at the restaurant and had a few drinks. The young man that served us was very friendly and efficient. We stayed here only as an overnight stop on our way to Calgary from Vancouver but we liked it so much we are planning on returning with our clubs for a longer stay, of course we will do it "off-season" to obtain a better value.

Room Tip: We had a suite overlooking the golf course.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank clehman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at BEST WESTERN PLUS Prestige Inn Radium Hot Springs, responded to this review, 16 December 2013
Thank you for sharing your wonderful review! I am glad that you had a restful and enjoyable stay while on route to Calgary. We look forward to welcoming you and your clubs on your next visit! - Sonu Murphy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saskatoon, Canada
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 September 2013 via mobile

Lovely clean hotel,with wonderful friendly staff.Restaurant attached which is very pricey .No breakfast included which for over $200 a night feels excessive.There is a liquor store attached but if you walk a short distance on main street there is a BC one with twice as much choice and a lot cheaper.I would recommend this hotel to stay in

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank June R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at BEST WESTERN PLUS Prestige Inn Radium Hot Springs, responded to this review, 9 November 2013
Thank you for your recommendation! I am glad that you had a great stay and we look forward to welcoming you on your next visit - Sonu Murphy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kamloops
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2013

I would recommend this hotel, although for $200 plus per night I was disappointed that we could not see the T.V. very well in the king room. And plastic cups should not be in a hotel at this price range.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Desertgirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at BEST WESTERN PLUS Prestige Inn Radium Hot Springs, responded to this review, 13 September 2013
Thank you for your feedback and recommendation! I am glad to hear your perspective on the amenities in the guestrooms as this will help us improve guest experience. I have passed your comments on to our management team in Radium for further review. We look forward to your next visit. - Sonu Murphy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saskatchewan, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 September 2013 via mobile

Very poor service! Waited an hour for breakfast- and under cooked when it finally arrived. On our ten day trip in BC this was the most expensive and most disappointing! Has turned me off best westerns!

Stayed September 2013, travelled as a couple
Helpful?
Thank eyemallrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at BEST WESTERN PLUS Prestige Inn Radium Hot Springs, responded to this review, 13 September 2013
Your feedback is very important in improving our service and hotel, so I sincerely thank you for posting your review. I have passed your comments on to the restaurant and our hotel management team in Radium. I apologize that we did not meet your expectations for this stay and hope that we have the opportunity to welcome you to Radium on your next visit. - Sonu Murphy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quesnel, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 September 2013

Front desk ok, but my room key wouldn't work three different times in ten days. Housekeeping was excellent, the restaurant is a joke. The service is poor, the food average(except the pizza, which is good). Overall, a comfortable stay, just plan on eating in one of the many other restaurants in town. The bed was like sleeping on a cloud, very comfortable.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sawdoc48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at BEST WESTERN PLUS Prestige Inn Radium Hot Springs, responded to this review, 13 September 2013
Thank you for sharing your experience! I am delighted that you had a very restful sleep on our "cloud" like beds. I have passed your comments on to the restaurant for further review. We look forward to your next visit. - Sonu Murphy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Prestige Inn Radium Hot Springs

Property: BEST WESTERN PLUS Prestige Inn Radium Hot Springs
Address: 7493 Main Street West, Radium Hot Springs, British Columbia VOA 1M0, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Radium Hot Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Radium Hot Springs
#13 Romantic Hotel in Radium Hot Springs
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN PLUS Prestige Inn Radium Hot Springs 3*
Number of rooms: 87
Official Description (provided by the hotel):
Situated close to the famous Radium Hot Springs pools, discover our elegant inn offering exquisite deluxe rooms, kitchenettes and stunning designer suites. Onsite features include wireless internet, restaurant, lounge, fitness centre, indoor pool/hot tub, meeting & banquet facilities. Golf & Lifestyle packages available. ... more   less 
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Also Known As:
Prestige Inn Radium Hot Springs Hotel Radium Hot Springs
Prestige Hotel Radium Hot Springs

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