the hotel seems nice, they advertise a gourmet menu, but reality is quite different.
One good thing about this hotel, it is really clean, nothing to tell about that.
Receptionist was quite rude at arival, but it is not unusual in quebec, so we were still quite confident to have a good stay. The room was really clean. Then came the super, restaurant is advertise as gourmet food. Food , is not so bad, but nothing gourmet, I do much better in my own kitchen. The thing is that you order something and get something different in you plate. Dijon porc medaillion is port tenderloin with a gravy sauce, overcooked but not so edible.
On breakfast my wife order thick pankakes, she received very thin pankakes, not bad pankakes, just diferent. Price is quite expensive compared to food quality.
Then came the night, the matress was so bad, we could not sleep. It should have been changed 10 years ago I think, Parts of the matress were very hard and some other parts were very soft, so we were sleeping in a weird position, realy bad for your back, i can tell.
Before leaving we decided to write a review on tripadvisor, the site was blocked by the hotel tripadvisor.ca was just returning an error and tripadvisor.com was redirected to book.com. I tried on my cell phone without wifi, the sites were working !!!!!
Not surprinsing, at checkout, they forgot to ask us how everything went !!!!
overall it was the worst night we had in an hotel for a long time.
- Official Description (provided by the hotel):
- With their refined decor and elegant ambiance, l'Oiselière hotels are meant to be a destination! Three institutions: only one reputation! Certified 4-star hotels, each one of our establishments offers rooms and suites that all have been specially designed for the comfort and well-being of its occupants. A sumptuous tropical garden with indoor pool, spa, sauna, restaurant, health center and all the services l’Oiselière hotels are renowned for are available to the customer! ... more less
- Reservation Options:
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- Also Known As:
- l Oiseliere Levis Hotel
- Hotel L'Oiseliere - Levis Quebec, Canada