We had a short stay (one night) in this motel. At the reception, the manager offered to show us our room and choose it if we felt comfortable. After visiting the room, we asked her to show us the other rooms (options) to choose as she offered, but she got angry at us and she told us that I cannot show you all the rooms of this motel, but this was her own offer. She communicates poorly in both French and English and not so respectfully with her costumers. So she mentioned us that you do not deserve to have a better room with this price. While reserving the motel over the phone, she told me that they can offer us a continental breakfast for only 3 dollars, but while checking in she told us that she cannot even boil an egg for us for this price, this was again her own offer. The room air was not ventilated, while on the ads they say there is air conditioning. We had difficulty to sleep for this reason. Internet got disconnected after only one hour, we had an urgent need to have internet to follow up our job communications and we had to give up that night and to go to a coffee shop in the morning, so we wasted our time in this way. She promised to fix the problem when we called her but there was no internet that night. While checking out, no one was there to get the keys, there was a little boy and he said no body is in the hotel from his family (the mananement). So we had to leave the keys there with an 8 yo boy. The manager lady was ordering us to do things like do not come late, do not enter from front door and so on. She was not at all friendly and respectfull to the paying guests.
- Official Description (provided by the hotel):
- New owners! Many new services and prices! Getting better and better! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Motel Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Motel Casino Gatineau, Quebec