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“Very good price / quality value” 4 of 5 bubbles
Review of Quality Inn & Suites

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Quality Inn & Suites
Ranked #18 of 25 Hotels in Gatineau
Montreal, Canada
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Very good price / quality value”
4 of 5 bubbles Reviewed 31 August 2014

I got a very good CAA rate for recent 2 night stay. This is a good bet, had stayed there when it was a Clarion before being sold to Choice hôtels. Comfortable beds and room with a fridge, 40 inch flatscreen tv, good location, outdoor pool. Didn't try onsite restaurant.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Catherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TalieQuebec, Front Office Manager at Quality Inn & Suites, responded to this review, 2 days ago
I apologize for the delay in responding to your review. I'm very glad you enjoyed our hotel and I would like to thank you for your kind words! We've had a lot of changes since your last stay with us and we very much look forward to welcoming you again next time you are in the area! Sarah M - Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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90 reviews from our community

Traveller rating
    6
    37
    20
    17
    10
See reviews for
17
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25
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
Montreal
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 29 August 2014 via mobile

Not all the rooms have been renovated. We had an old one with the stinky carpet and the wallpaper in the bathroom was coming off, showing mold... We stay here every year for the balloon festival (paid by the festival because we are balloon pilots). The rooms are pretty dark even when it's sunny outside. Pretty depressing... The poor is very average, there is no gym, but you can go to the gym next door for 6$ every time. No meal is included and the restaurant is very average.

Stayed August 2014
Helpful?
3 Thank JazzB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TalieQuebec, Front Office Manager at Quality Inn & Suites, responded to this review, 2 days ago
I apologize for the delay in responding to your review. I'm saddened to hear that you did not enjoy your stay with us. We've had a lot of changes since your last stay with us and we hope that you will choose us next time you are in the area so that we can show you how our service only continues to improve! Sarah M - Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Gatineau hotels

HOWE
Level Contributor
114 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 bubbles Reviewed 24 August 2014

It is an older property, renovated, very well maintained. My room was clean and quiet. Good quiet AC and WiFi was ok. The bed was comfortable. I did not like paying extra for the breakfast just for being served with the coffee by the waiter. But, I have to say there were a lot of choices for the breakfast and I liked that. breakfast are is very large and there is a lot of space. Parking was ok, too. In any case I am recommending this property as the price was very good, circa $100CAN

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank HoweDZZY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TalieQuebec, Front Office Manager at Quality Inn & Suites, responded to this review, 2 days ago
I apologize for the delay in responding to your review. I'm glad you enjoyed our hotel! I apologize that you did not have an excellent experience with the restaurant. We've had a lot of changes since your last stay with us and we very much look forward to welcoming you again next time you are in the area! Sarah M - Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Niagara Falls, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 6 July 2014

Stayed at this hotel with my young family for a weekend visit to attend a wedding happening nearby. Our room was outdated, musty and rusted. One of our double beds was broken at the end, causing whoever was sleeping there to practically roll off the bed onto the floor; maintenance and housekeeping offered no solution and basically told us to deal with it. The bathtub was grubby, rotted old tiles and a rusted sink, mould spots on the soap dish too. The pool was filthy and the supposed teenage "lifeguard" seemed annoyed to have to put down her iPhone and actually pay attention to my kids and I in the water. The front desk clerk was rude and condescending when trying to explain why several relatives of ours were given better, bigger rooms for cheaper than what we paid. Almost $300 for two nights at this dump, meanwhile the motel we stayed at a few days prior was clean, had friendly staff, a clean pool, and free breakfast, all for a third of the cost. We are not impressed and will likely never return to the "Quality" chain.

  • Stayed July 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank micheleelori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TalieQuebec, Front Office Manager at Quality Inn & Suites, responded to this review, 2 days ago
I apologize for the delay in responding to your review. I'm saddened to hear that you did not enjoy your stay with us. We've had a lot of changes since your last stay with us and we hope that you will choose us next time you are in the area so that we can show you how our service only continues to improve! Sarah M - Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 bubbles Reviewed 14 April 2014

I've stayed in many hotels as I travel quite a bit. My latest stay was last weekend and I should have known when I first walked in just by the smell. 20 rear old carpets with 20 year old dirt. The room, a so called suite was nothing remotely close to a suite. 1 Queen size bed and an old and horribly uncomfortable pullout with a 3 foot high dividing wall. The floor was cheap dirty laminate and the bathroom was also dirty. Rust everywhere and for the duration of the stay, not once did we see a maid with a vacuum cleaner. Not once!! Anywhere in the hotel. Hotel keys, tv, wifi not working. Called front desk on numerous occasions but no answer. Go down to the front desk, no one there. Twice! They had the nerve to charge $139.00 per night plus taxes and "Resort Fees``. Never but never again!!

Room Tip: Don`t even call!
See more room tips
  • Stayed April 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Ian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TalieQuebec, Front Office Manager at Quality Inn & Suites, responded to this review, 2 days ago
I apologize for the delay in responding to your review. I'm saddened to hear that you did not enjoy your stay with us. We've had a lot of changes since your last stay with us and we hope that you will choose us next time you are in the area so that we can show you how our service only continues to improve! Sarah M - Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Ontario, Canada
Level Contributor
99 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 14 August 2013

Staid 2 nights at Quality Inn, good room with mini refirgerator + microwave with laminate floor, comfortable king size bed, great service from reception desk staff. The WiFi has been upgraded since early July works great and is fast too.
Only 2 floors with no elevator, easy parking, convenient to commute within Gatineau.

  • Stayed August 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tino R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TalieQuebec, Front Office Manager at Quality Inn & Suites, responded to this review, 2 days ago
I apologize for the delay in responding to your review. I'm very glad you enjoyed our hotel and I would like to thank you for your kind words! We've had a lot of changes since your last stay with us and we very much look forward to welcoming you again next time you are in the area! Sarah M - Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Callander, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 December 2012

We spent 2 nights at the Clarion in Gatineau. The room was great. Staff was very friendly and helpful. They are currently doing renovations at the from entrance and this was inconvenient, but once done, will be great. The price for the room was good. Would definitely stay there again.

  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mummalord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TalieQuebec, Front Office Manager at Quality Inn & Suites, responded to this review, 2 days ago
I apologize for the delay in responding to your review. I'm very glad you enjoyed our hotel and I would like to thank you for your kind words! We've had a lot of changes since your last stay with us and we very much look forward to welcoming you again next time you are in the area! Sarah M - Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 111 Rue Bellehumeur, Gatineau, Quebec J8T 6K5, Canada (Formerly Clarion Hotel)
Phone Number:
Region: Canada > Quebec > Outaouais Region > Gatineau > District des Promenades
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 25 Hotels in Gatineau
Price Range (Based on Average Rates): £
Hotel Class:3 star — Quality Inn & Suites 3*
Number of rooms: 116
Official Description (provided by the hotel):
This four-star Quality Inn & Suites welcomes guests with warm Québec hospitality and a unique ambiance for business and leisure travellers alike. Executive suites are ideal for business travellers and meeting rooms can accommodate up to 300. Hotel amenities include free parking, free wireless high-speed Internet, outdoor heated pool and terrace and fully equipped gym. Located on the property, La Pergola is known for fine Italian cuisine.he Quality Inn & Suites Gatineau(R) is ideally located minutes from Canada's capital city Ottawa. This Gatineau hotel is within walking distance of shopping centre Les Promenades de l'Outaouais and close to many other major attractions including Parliament Hill, the Canadian Museum of Civilization, Casino du Lac-Leamy, the National Gallery of Canada and Gatineau Park (Parc de la Gatineau). ... more   less 
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Also Known As:
Clarion Hotel Gatineau
Clarion Gatineau
Gatineau Clarion
Quality Inn & Suites Gatineau, Quebec

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