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“Great Girlfriend Get Away”
Review of Hilton Lac-Leamy

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Hilton Lac-Leamy
Ranked #1 of 25 Hotels in Gatineau
Certificate of Excellence
GreenLeadersSilver level
Ontario
Level Contributor
240 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
“Great Girlfriend Get Away”
Reviewed 27 August 2014

We just loved the fact that it was so close to the casino, the beds were sooooo comfy, the view was great. Housekeeping did an excellent job and all the staff were super friendly and polite as well as helpful. Thank you Viviane from the Players Club for providing us with such an excellent stay. We will always recommend this Hilton location.

Room Tip: Ask for a lake view.
See more room tips
  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Helper_One
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,206 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (183)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Montreal, Canada
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 25 August 2014

I was at this hotel for a 1 night stay when we were in Ottawa area. The hotel is very chic, clean, nice decor. I loved it! The room was spacious and had a great view over the lake! We were in a king size bedded room. The service was very good, everyone pleased to help us and always smiling. The only thing is that all night long we could hear people passing in the hallway and talking loudly. The doors could help a little soundproofing.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GenC1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 August 2014

Very good for couples looking to get away and play the slots, not so much for families with pre-teens. The location is pretty solid but I would suggest staying in Ottawa if you do not intend on gambling. Other comparable alternatives for the non-gambler include The Lord Elgin or Chateau Laurier. You will be walking distance to all that Ottawa has to offer. In their defense the weather was awful and we did not get to benefit from the beautiful hotel grounds and lake. This could sway the experience.

There were a few negatives that we experienced during our stay and I feel that I should point them out. I am a huge fan of HIlton properties and just feel that this one fell short in a few areas. Again, please keep in mind that I have still offered up a very good ranking despite these points:

- TGV snack bar at the pool was closed the entire time we were there. In my mind this should always be available to patrons looking to take advantage of this service in good or bad weather. It is a service issue.

- We were never greeted upon entering the hotel. I am not pretentious but just saying that a hotel of this size and grandeur should have staff upon entering. There was a tiny dead bird at the entrance of the hotel when we went for breakfast and it was still there when we came back 2-hours later. This is testament to the lack of front door staff/bell staff

- A luxury hotel should have queen beds and not twins in their 2-bed rooms. This again makes it very difficult for families to be comfortable.

- No coffee bar or counter in the massive lobby. Only snacks are in the casino and this is off limits to children. Not great with the young ones. See TGV comment above as they have a restaurant but it was closed on the weekend we were there.

POSITIVES:

- great for older couples, gamblers or families that want to get their teens a separate room
- staff was very friendly in all departments
- Excellent pool and outdoor pool (heating was not on the Friday but simply wonderful when turned on for Saturday)
- Great gym area and overall style to the hotel (beds should be queen-sized)
- Ample free parking for everone

Based on your particular needs I hope this helps in making your decision.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kevin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 August 2014

We stayed two nights and we were very well treated. The buffet breakfast is one of the best. We enjoyed the gym with the view of the river. We also enjoyed spending time in the Casino which is a short walk through a indoor passageway.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank MontrealLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 August 2014

My husband and I stayed at this hotel for 3 days and 2 nights and we were joined by our neighbors who stayed for one night. The service and courtesy of this hotel is exceptional. All personnel are great and very willing to help. Our room was clean and quiet even if the hotel was full with 3 weddings going on at once. I recommend this hotel for a week-end get away or just a few days during the week to relax. We enjoyed the pool and whirlpools, the cafe, the casino where everyone there was just great and accommodating.

Room Tip: We are on the 15th floor facing Lac Leamy, what a great view.
See more room tips
Green Features: The hotel is very environmentally friendly asking us to use only 1 towel per person when at the pool. Using our towels two day in a row if you sleep two nights
  • Stayed August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank cookiemonster011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2014

This is an absolutely beautiful hotel! We took advantage of the buy one get one night free deal that is promoted for the summer. All you need is a casino privilege card, no points necessary! The restaurants were excellent, and offer half price meals between 3:30 and 5:30 at the bistro. We even had time to golf at le Sorcier, a beautiful course, about 20 minutes from the casino.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Debby J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston, Canada
Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 5 August 2014

The views of Ottawa are stunning. The pool and hot tubs were fantastic, not too crowded, perfect temperatures. The beds were so comfy and the bathrooms were gorgeous! It's a great staycation location :) The patio drinks and food were outrageously overpriced ($8.00 for hot dog and chips) but other than that no complaints. Would do it again!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CandyGnomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Lac-Leamy

Property: Hilton Lac-Leamy
Address: 3 Boulevard du Casino, Gatineau, Quebec J8Y 6X4, Canada
Phone Number:
Region: Canada > Quebec > Outaouais Region > Gatineau
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Gatineau
#1 Green Hotel in Gatineau
#1 Business Hotel in Gatineau
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hilton Lac-Leamy 4.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Hilton Lac-Leamy Hotel Gatineau
Hilton Hotel Gatineau
Hilton Gatineau
Gatineau Hilton Lac Leamy
Hilton Lac-Leamy Gatineau, Quebec

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