We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great customer service”
Review of Super 8 Fernie

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Super 8 Fernie
Ranked #3 of 22 Hotels in Fernie
Certificate of Excellence
GreenLeadersPlatinum level
Edmonton
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great customer service”
Reviewed 7 August 2013

Hotel is pretty much as you'd expect a Super 8 to be (clean, comfortable, but not exactly opulent), but I found the front desk staff to be exceptional. I e-mailed to change my reservation to a pet-friendly room, and they replied very quickly and took care of my request. I also forgot an item of clothing in the room, and again, the front desk responded quickly to my email and arranged to send it back to me Greyhound COD. I was surprise to receive five-star customer service at a budget hotel.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Lee492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8Fernie, Owner at Super 8 Fernie, responded to this review, 12 August 2013
Hello Lee492

Thank-you for your kind words. Fernie Super 8 may not be a five star establishment but we will always try our best to please our guests. From sending forgotten items home to making reservations for diner or just calling a cab, my staff and I do our absolute best to ensure a wonderful experience during your Fernie vacation.

Jeremiah Pauw
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

522 reviews from our community

Traveller rating
    188
    228
    84
    16
    6
See reviews for
198
155
32
42
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Swedish first
  • Any
English first
Saskatoon, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 August 2013

The staff at check in were very helpful and friendly. The room was very clean and comfortable. The breakfast selection is somewhat small (compared to other hotels) but still good. It is a little bit out of town so a bit of a walk to restaurants which we don't mind - otherwise you would have to drive. Would stay there again.

Room Tip: Rooms on the back are quieter as they don't face the highway.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ruth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8Fernie, Owner at Super 8 Fernie, responded to this review, 12 August 2013
Thank-you Ruth
It great to hear my staff was helpful and your stay with us was a good one.
We are located on the highway on the west end of town. There are two restaurants on the same lot as ours. "Dairy Queen and Smitty's" there is also a Husky gas station and convenience store. The walk to main street takes about 15 minutes if your walk along the highway 20 min if you walk along the river.

Thank-you again for the review

Jeremiah Pauw
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 August 2013

We have been going to the Fernie Super 8 for at least the last 5 or 6 years, they have always been very accommodating. I really was surprised they were able to squeeze us in especially on a Long-weekend, even for one night just to get away. We noted that the owners are continuiously renovating, it is looking better each time we go. Keep up the good work.The breakfast nook now is wonderful and a very good choice of items.

Room Tip: Very happy no pets are allowed on the above floors. I do have severe allergies and so far have not...
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ingrid W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8Fernie, Owner at Super 8 Fernie, responded to this review, 10 August 2013
Hello Ingrid W

Thank-you for your kind review.

I'm glad we were able to accommodate you on such short notice. It is also nice to hear that you notice the continuing upgrades to my property. We have recently finished revamping our breakfast, replacing carpets, new deck, new bike wash station and sealing the parking lot this summer. Your next project is replacing all the TVs with new flat screens, hopefully this will be done by October.
Thank you again for the kind words and continued patronage.
Jeremiah Pauw
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
4 reviews
Reviewed 1 August 2013

We have stayed at the Super 8 in Fernie several times. The room, the breakfast, and the service are all very good. Front desk staff were friendly.The room has a fridge, microwave, coffee maker and table.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank peachykeen2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8Fernie, Owner at Super 8 Fernie, responded to this review, 10 August 2013
Thank-you Peachykeen 2013

I happy to hear you are a happy returning customer. We do try our best to make sure everyone's stay is a comfortable one. On your next visit make sure to ask us about our VIP program. If you have more than three stays with us you are entitled to a 15% discount on your room rate.

Jeremiah Pauw
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Fernie hotels
1.5 mi away
Best Western Plus Fernie Mountain Lodge
2.3 mi away
Lizard Creek Lodge
Lizard Creek Lodge
#1 of 22 in Fernie
4.0 of 5 bubbles 564 reviews
1.2 mi away
Red Tree Lodge
Red Tree Lodge
#4 of 22 in Fernie
4.5 of 5 bubbles 280 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Powder Mountain Lodge
Powder Mountain Lodge
#5 of 22 in Fernie
4.0 of 5 bubbles 125 reviews
1.0 mi away
Park Place Lodge
Park Place Lodge
#7 of 22 in Fernie
4.0 of 5 bubbles 158 reviews
2.5 mi away
Fernie Slopeside Lodge
Fernie Slopeside Lodge
#12 of 22 in Fernie
3.5 of 5 bubbles 95 reviews
Show Prices
Show Prices
Show Prices

Been to Super 8 Fernie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Super 8 Fernie

Property: Super 8 Fernie
Address: 2021 3 Hwy S, Fernie, British Columbia V0B 1M1, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Fernie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Green Hotel in Fernie
#2 Romantic Hotel in Fernie
#4 Family Hotel in Fernie
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Super 8 Fernie 2.5*
Number of rooms: 43
Official Description (provided by the hotel):
Complimentary Super Start Breakfast, awesome hot tub and encloser. A must try!!!Exercise room and meeting room Strong reliable WI-FI though out hotel. Free Guest laundry Machines, Kids under 16 stay free Wyndham Rewards loyalty programSun deck and barbeque area All rooms are 100% NON-SMOKINGSki shuttle Business Center (word processing, printing, faxing, internet)Ski and bike storage Smitty's restaurant, Husky Gas and Dairy Queen on same property Minutes away from Fernie Alpine Resort.10 % Discount for all Super 8 Guests at Dairy Queen.With all these amenities included in all Super 8 Fernie's rates, you'll start your day full and save money at the same time! That's value and convenience, exclusively offered only by Super 8 Fernie. Our business is conveniently situated on the bank of the Elk River on Hwy #3. Guests at our hotel can expect to enjoy a Super start breakfast(R), complimentary high-speed internet in all rooms as well as an awesome large outdoor hot tub, meeting and exercise room. There's even a sun deck with barbeque and a ski locker room... ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Hotels.com, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your Super 8 Fernie reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Super 8 Fernie Hotel Fernie
Super Eight Fernie
Fernie Super Eight
Fernie Super 8

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing