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“Awesome Value & Great Customer Service” 5 of 5 bubbles
Review of Super 8 Fernie

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Super 8 Fernie
Ranked #3 of 22 Hotels in Fernie
Certificate of Excellence
GreenLeadersPlatinum level
Calgary, Canada
1 review
“Awesome Value & Great Customer Service”
5 of 5 bubbles Reviewed 10 March 2014

I stayed here last year and was impressed with hotel. The rooms are comfortable and clean. The staff are helpful and the outdoor hot tub is awesome! I made a recent reservation and arrived only to find out that I had booked (and paid) for the wrong night. The hotel was full, but the Manager went out of his way to find another place in town and then refunded my booking, which was pre-paid through a 3rd party site.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AussieTraveller267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8Fernie, Owner at Super 8 Fernie, responded to this review, 15 March 2014
Thank-you for your kind review. We pride ourselves on providing good customer service. It was unfortunate there was a mix up in your booking but I'm glad we were able to fix it to your satisfaction. We hope to see you back next time

Thank-you again

Jeremiah Pauw
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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518 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Swedish first
  • Any
English first
Montreal, Canada
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 7 March 2014

We spent 5 nights at this place and would go back again and recommend it if what you are looking for is a quiet, clean and affordable place to stay . What we really enjoyed is that they have hot and cold breakfast included in the lobby area every morning (Boiled eggs, yogourt, fresh oranges and bananas, white and wheat bread, muffins, croissant, pancakes, waffles, 2 kinds of cereal, milk, orange juice, two kinds of coffee, tea butter) . The spa is great after a day of ski outside, free parking and free private storage area for skis and snowboards. No complaints about washroom . We had a small microwave in the room and a mini fridge which i find very useful. Staff is available 24 hours and did not need them. Mattress was fine. Go ahead,, book :)

Room Tip: Ask for a room away from the road if u want the most privacy. We had room 215.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank helene o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8Fernie, Owner at Super 8 Fernie, responded to this review, 8 March 2014
Hello Helene

Thank you so much for your kind words. I brings me joy to read reviews like yours and I'm super happy you enjoyed your stay. Our breakfast is one of our most important amenities and its nice to hear that it met your expectations. Thanks again and we will see you back next time you visit our beautiful little town.

Jeremiah Pauw
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
1 review
4 of 5 bubbles Reviewed 4 March 2014

Good clean room! Quiet even when it was full and I was on the second floor facing the highway. Of course the fan for the heater on drowns out most of the noise. Hot tub was great and the breakfast was just ok but I got what I paid for! There was enough variety for my 5 days stay! Muffins were stale and only 2 cereals instead of the typical Super 8 of 4.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
Thank AussieCan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8Fernie, Owner at Super 8 Fernie, responded to this review, 8 March 2014
Hello AussieCan2

Thank-you for your review and I'm happy you enjoyed your time in Fernie. I'm sorry you experienced stale food at breakfast and I promise this is not the norm for us. I will review our breakfast procedures with the staff so this will not happen again. Thanks again and we hope you choose us again next time you are in Fernie

Jeremiah Pauw
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Fernie

Property: Super 8 Fernie
Address: 2021 3 Hwy S, Fernie, British Columbia V0B 1M1, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Fernie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Green Hotel in Fernie
#2 Best Value Hotel in Fernie
#2 Romantic Hotel in Fernie
#4 Family Hotel in Fernie
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Super 8 Fernie 2.5*
Number of rooms: 43
Official Description (provided by the hotel):
Complimentary Super Start Breakfast, awesome hot tub and encloser. A must try!!!Exercise room and meeting room Strong reliable WI-FI though out hotel. Free Guest laundry Machines, Kids under 16 stay free Wyndham Rewards loyalty programSun deck and barbeque area All rooms are 100% NON-SMOKINGSki shuttle Business Center (word processing, printing, faxing, internet)Ski and bike storage Smitty's restaurant, Husky Gas and Dairy Queen on same property Minutes away from Fernie Alpine Resort.10 % Discount for all Super 8 Guests at Dairy Queen.With all these amenities included in all Super 8 Fernie's rates, you'll start your day full and save money at the same time! That's value and convenience, exclusively offered only by Super 8 Fernie. Our business is conveniently situated on the bank of the Elk River on Hwy #3. Guests at our hotel can expect to enjoy a Super start breakfast(R), complimentary high-speed internet in all rooms as well as an awesome large outdoor hot tub, meeting and exercise room. There's even a sun deck with barbeque and a ski locker room... ... more   less 
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Also Known As:
Super 8 Fernie Hotel Fernie
Super Eight Fernie
Fernie Super Eight
Fernie Super 8

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