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“Dirty”
Review of Lizard Creek Lodge

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Lizard Creek Lodge
Ranked #1 of 22 Hotels in Fernie
Certificate of Excellence
1 review
“Dirty”
Reviewed 29 September 2013 via mobile

The suites come with a kitchenette, every dish was dirty! Bathtub had hair everywhere. Front desk never answered the phone, were rude and didn't seem to care one bit about our comfort. The only ice machine is in the main lodge. The rooms are great sizes (condo style), that is the only benefit. Wouldn't stay here again.

Stayed September 2013, travelled as a couple
Helpful?
Thank Lindsay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk at Lizard Creek Lodge, responded to this review, 27 February 2015
Thank you for your review. Your feed back is greatly appreciated.

Warm Regards,

Lizard Creek Lodge
Report response as inappropriate
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615 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Calgary, Alberta, Canada
1 review
Reviewed 22 September 2013

We arrived Friday evening and booked the date nite special.
The shrimp appetizer was disappointing, small (maybe two altogether) cut up with a sauce.
One hour and 15 minutes later we got our steaks. (main course) They were tough and the potatoes were extremely salty.. The server kept informing us it was busy in the kitchen. There were two other couples in the restaurant. The desert was still frozen (three bite size pieces of cheesecake)
The next morning at the Continental breakfast there was no food! The server would come out, take the basket of jam and be gone 5 minutes to fill it. Then she would take the basket of butter and fill it. Mean time the line was growing and there was no coffee, milk, no plates, no utensils, and we asked for some bagels. She went into the kitchen came out and threw(!!) a bag of frozen bagels in the basket. Would not recommend this restaurant to anyone.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean1912013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk at Lizard Creek Lodge, responded to this review, 27 February 2015
Thank you for your review. Your feed back is greatly appreciated.

Warm Regards,

Lizard Creek Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vernon, Canada
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 September 2013

This was the second stop in a road trip for short exploration of British Columbia. The Lodge is a great place to stay while exploring. We were there in September which is obviously a slow time in Fernie. There was almost no one staying at the Lodge. An ownership/rental condo operation, the Lodge is really nicely appointed and equipped and is very comfortable. Not high end, but it is a rental unit. Staff was friendly and helpful. We enjoyed walking around in downtown Fernie as well. Great location if you are there for the skiing.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dianeroy1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk at Lizard Creek Lodge, responded to this review, 27 February 2015
Thank you for your review. Your feed back is greatly appreciated.

Warm Regards,

Lizard Creek Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 September 2013

I stayed in a studio at Lizard Creek earlier this month. I was really impressed by the size of the unit and the fantastic kitchen in the unit. I'm accustomed to having the bare minimum of cutlery and plates, but I could have cooked Thanksgiving dinner in there. Great restaurant on site too with fun servers. Outdoor pools and a bunch of hot tubs throughout the property. I can't wait to go back in the winter and hang out around the stone fireplace in the lodge for some apres.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nechrispeters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk at Lizard Creek Lodge, responded to this review, 27 February 2015
Thank you for your review. Your feed back is greatly appreciated.

Warm Regards,

Lizard Creek Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 September 2013 via mobile

I stayed there for two nights. The studio had full kitchen, washer and dryer. Very clean. Person was Good and helpful. If I go to fernie one more time I don't need to think about the accommodation. Highly recommend.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maranax77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk at Lizard Creek Lodge, responded to this review, 27 February 2015
Thank you for your review. Your feed back is greatly appreciated.

Warm Regards,

Lizard Creek Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 September 2013

We had a really great time at Lizard Creek Lodge, the unit was very nice and spacious with a loft and two bathrooms, the kitchen very well equipped. We loved the restaurant / Lounge area with the huge stone fire place, super cute! We were disappointed with a couple of small things this is why I only give it 4 stars... The breakfast wasn't very good, there was a very limited selection of items and they didn't seem to clean the tables or replenish items as they were finished... they always seemed to be understaffed and there was a sense of chaos among the staff, however they were very friendly. In their website they said that the pool was heated... it was not! the pool was cold making it difficult for the kids to stay there for long even in the summer. They had a wedding happening on one of the days in an area close to the pool and the staff were running around trying to make sure that the people from the lodge did not interfere with the wedding, it was kind of comical... they should have a private area for an event like this... it was too close for my comfort and i think most of the guests....
It was still a great place and we had a great time! i would not hesitate to go there again.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coty01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk at Lizard Creek Lodge, responded to this review, 27 February 2015
Thank you for your review. Your feed back is greatly appreciated.

Warm Regards,

Lizard Creek Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 September 2013

This is the perfect Ski Accommodation - right on the slopes, great restaurant, large condos with everything you could need. Fernie is a small resort but great fun and unspoilt. People may not get the glitz and glamour that you would get in Whistler, but this is a great place to ski and chill out - what more could you want?

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PerthSkibunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk at Lizard Creek Lodge, responded to this review, 27 February 2015
Thank you for your review. Your feed back is greatly appreciated.

Warm Regards,

Lizard Creek Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lizard Creek Lodge

Property: Lizard Creek Lodge
Address: 5346 Highline Dr | Fernie Alpine Resort, Fernie, British Columbia V0B 1M6, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Fernie
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Fernie
#3 Family Hotel in Fernie
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Lizard Creek Lodge 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Lizard Creek Lodge is in the perfect ski-in/ski-out position at Fernie Alpine Resort. The outdoor pool and hot tubs overlook the mountains. There are 14 units in the main lodge and 85 residential style condos in two other buildings. Each of our luxurious suites has differing configurations from tudios, one, two and three bedroom suites. They all feature fully equipped kitchen, gas fireplace and private balcony. You'll enjoy coming home and putting your feet up after a great day on the hill. We offer the only full service property on the mountain, with on-site restaurant and day spa. If you are looking for more than just accommodation, we can provide you and your family with the ultimate resort experience. Open year-round. ... more   less 
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Also Known As:
Lizard Creek Hotel Fernie

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