I am booked to stay at this hotel in November. I called last week to ask whether I can change my stay from a three to a four night. The front desk staff member snapped at me right away and said no, you can't make and changes...and then she hung up on me! I didn't even get a chance to tell them the dates when I was staying there. This is the worst service that I have ever received from hotel staff...it makes me scared to actually stay at this place!!!
- Official Description (provided by the hotel):
- Lizard Creek Lodge is in the perfect ski-in/ski-out position at Fernie Alpine Resort. The outdoor pool and hot tubs overlook the mountains. There are 14 units in the main lodge and 85 residential style condos in two other buildings. Each of our luxurious suites has differing configurations from tudios, one, two and three bedroom suites. They all feature fully equipped kitchen, gas fireplace and private balcony. You'll enjoy coming home and putting your feet up after a great day on the hill. We offer the only full service property on the mountain, with on-site restaurant and day spa. If you are looking for more than just accommodation, we can provide you and your family with the ultimate resort experience. Open year-round. ... more less
- Reservation Options:
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- Also Known As:
- Lizard Creek Hotel Fernie