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“Great location”
Review of Lizard Creek Lodge

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Lizard Creek Lodge
Ranked #3 of 22 Hotels in Fernie
Certificate of Excellence
Reviewed 10 April 2014

My husband and I stayed here for 3 nights for his birthday in April. This place has it all, hot tub, underground parking, walking distance to everything, full kitchen, washer/dryer, balcony etc..!
It was great to have a fridge and stove during the stay, it was home away from home. The "light on the go breakfast" at the Lizard Creek restaurant is wonderful. We really enjoyed the Chia almond bowl. The only thing i would complain about was the housekeeping, everything seemed to be somewhat clean, but it could have been done a bit better, we only received housekeeping on our last day of our stay, which was fine, but some fresh towels in the meantime would have been nice. Overall a good stay and we would definitely stay again!

  • Stayed: April 2014, travelled as a couple
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Thank MD306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this reviewResponded 12 April 2014

Dear MD306,

Thank you for your kind words, we really appreciate you taking the time to review Lizard Creek Lodge after your recent stay.

Great to hear you made use of and enjoyed some of the facilities we offer. I will be sure to pass your breakfast compliments onto the Restaurant.

Thank you for your housekeeping feedback. Our apologies for the inconvenience.

Hopefully we see you again soon. Don't forget about the 15% discount on your next stay with us just for writing this review.

Kind Regards,

Nikki Ferris
Front Desk Supervisor

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593 - 599 of 689 reviews

Reviewed 8 April 2014

Spent 4 nights at Lizard Creek Lodge in April. We had a one bedroom suite which had a kitchen, eating area, living area, master bedroom with onsuite and second bathroom. The room also had washer/ dryer, fireplace, balcony and underground parking.
The facility and rooms are a bitnworn and dated but all and all a great stay.

Stayed: April 2014, travelled with family
Thank Stan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this reviewResponded 8 April 2014

Dear Stan C,

Thank you for your review of Lizard Creek Lodge. We are glad to hear that your overall stay was a great experience and your room was ideal.

We hope to see you again soon, don't forget about the 15% discount on your next booking just for this review.

Kind Regards,

Nikki Ferris
Front Desk Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2014

Four of us spent 2 weeks at Lizard Creek in February and I certainly would not hesitate to book again. We had a loft room in the main lodge which was ideal for 2 couples, it had a kitchen, sitting area with TV and fire, balcony and 1 bed and a bathroom downstairs and a shower room and 2 queen beds on the loft level and we loved it. Our room over looked the Bar and was next to the lift but was very quiet, probably because the Bar closed at 10pm. The carpet was worn in one area but other than that it was clean and serviced every day. Location is fantastic, pool and hot tub great, lunchtime food was better than evening. The underground car park is small and so if you go into Fernie on an evening you won't necessarily get a parking place when you return, but you just have to park outside. I found the staff on the reception desk uninterested and not helpful when I had questions, they were always busy but not with the guests, a little more customer focus would be good. The bar staff/waitresses were lovely and very helpful but our main complaint was that the bar shuts at 10pm which is no good in a supposed 5 star hotel. All in all we had a great holiday, we really loved our room, the position of the Lizard Creek as ski in ski out and the Fernie ski area was fantastic with wonderful uncrowded slopes and super fresh snow most days. I much preferred it to Whistler and would be happy to go and do the whole thing again next year.

  • Stayed: February 2014, travelled with friends
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Thank JayJayYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this reviewResponded 4 April 2014

Dear Jayjay York,

Thank you for taking the time to review your recent stay with us here at Lizard Creek. We are glad to hear that your stay with us was overall a good experience.

Our apologies for the inconveniences mentioned, your concerns have passed onto the appropriate departments. Unfortunately we face liquor license restrictions therefore the bar closes at 10pm although I have passed your suggestion on to the Food and Beverage Manger.

We appreciate all feedback and hopefully are able to better accommodate our guests.

Thank you again for your review and hopefully we will see you again soon.

Don't forget your 15% discount on your next stay just for writing this review.

Kind Regards,

Nikki Ferris
Front Desk Supervisor

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Reviewed 29 March 2014

This property was very beautiful, the staff was very helpful, polite, and talkative. They were always ready to go out of their way to help in any way. The housekeeping was not great - we found items on the floor and under the couch which did not belong to us, which included nail clipping, and sunglasses. Other than this I would highly recommend this property

Room Tip: The 2 bedroom unit is amazing, met a gentleman in the hot tub who lives there year around was great...
See more room tips
  • Stayed: March 2014, travelled as a couple
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Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this reviewResponded 30 March 2014

Dear Steve D,

Thank you for your review. We are so glad to hear that your stay with us here was a "Great' one. Our Apologies for the findings in your room.

Hopefully we will see you again soon. Please let us know when you booking next for a 15% discount just for writing this review.

Kind Regards,

Nikki Ferris
Front Desk Supervisor

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Reviewed 17 March 2014

My son and I stayed here for our annual trip to Fernie this year. Last year we stayed at another ski in out accommodation but this year I was looking for something that had a kitchen to reduce the cost of staying in a resort area. This hotel did not disappoint.

We were very luck and had our studio room upgraded to a 1 bedroom plus loft. The fireplace was amazingly helpful after a day of rain skiing we were able to dry out all of our wet clothing in a matter of hours and we were able to head out again for our last day. and the soaker tub was very useful for easing my sons sore muscles.

The front desk staff was extremely friendly and helpful. My only complaint would be that there was a section of carpet that was threadbare and right over a tack strip, I never stepped on it but i'm sure it would hurt if someone did.

  • Stayed: March 2014, travelled with family
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Thank Alexandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this reviewResponded 19 March 2014

Dear Alexandra L,

Thank you for your review of Lizard Creek, we very much appreciate it. We are very happy to hear that you and your son enjoyed your stay with us and took advantage of the facilities.

Hopefully we see you again, please let us know when your panning your next visit for a 15% discount off your next stay.

Kind Regards,

Nikki Ferris
Front Desk Supervisor

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Reviewed 16 March 2014

This is our second stay at Lizard Creek, and we really enjoyed the experience. The facilities, location and staff are second to none. We were well looked after by Karan and his staff. The restaurant was excellent. We would book again next year without hesitation.

  • Stayed: February 2014, travelled with family
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Thank martinoski2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this reviewResponded 19 March 2014

Dear martinoski2014,

We are so glad to hear that your second stay with us was as enjoyable as the first . We are always happy to hear from our return guests.Thank you for your review, we really appreciate it.

Please let us know when you will be visiting us again for your 15% discount just for this review.
Take care.

Kind Regards,
Nikki Ferris
Front Desk Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2014

The location comes at a cost, but service, food, staff, skiing, and related amenities were all first rate. My son and I took full advantage of the hot tub, weight room, and steam room. The kitchen in our suite was well-appointed and very serviceable. The lodge could use a few more luggage carts to get from underground parking to the rooms, but that's about the only thing I can fault. And that's what sons are for...

Room Tip: Ask for a room away from the automatic garage doors.
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  • Stayed: January 2014, travelled with family
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Thank jockc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LizardCreek, Front Desk Supervisor at Lizard Creek Lodge, responded to this reviewResponded 9 March 2014

Dear Jockc1,

Thank you so much for your review. We are so glad to hear that you and your son enjoyed your stay and made full use of the amenities available.

We appreciate the suggestion of more luggage carts, we will defiantly look into this.

On your next visit back to Lizard Creek Lodge please let us know about your great review to receive 15% off your next stay.

Thank you again!

Kind Regards
Nikki Ferris
Front Desk Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lizard Creek Lodge

Address: 5346 Highline Dr | Fernie Alpine Resort, Fernie, British Columbia V0B 1M6, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Fernie
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Fernie
#3 Family Hotel in Fernie
Price Range: £61 - £297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lizard Creek Lodge 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Lizard Creek Lodge is in the perfect ski-in/ski-out position at Fernie Alpine Resort. The outdoor pool and hot tubs overlook the mountains. There are 14 units in the main lodge and 85 residential style condos in two other buildings. Each of our luxurious suites has differing configurations from tudios, one, two and three bedroom suites. They all feature fully equipped kitchen, gas fireplace and private balcony. You'll enjoy coming home and putting your feet up after a great day on the hill. We offer the only full service property on the mountain, with on-site restaurant and day spa. If you are looking for more than just accommodation, we can provide you and your family with the ultimate resort experience. Open year-round. ... more   less 
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Also Known As:
Lizard Creek Hotel Fernie

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