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“Great place for breakfast - good food, good for family, good roadside food.”

Smitty's Family Restaurant
Ranked #46 of 57 Restaurants in Fernie
Price range: US$8 - US$12
Restaurant details
Reviewed 15 August 2014

I am surprised to read the other reviews that are not positive. We stopped here for breakfast on our way from Calgary to Crawford Bay BC. Our party was three adults and four teens - we had a variety of items - oatmeal, burgers, eggs and bacon. The food was good overall and the service was good - very friendly. It is a good "road side" restaurant - you don't expect a culinary delight at a place like this; but as long as the food is fresh it is fine by me for this type of meal.

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Thank pate63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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53 - 57 of 63 reviews

Reviewed 8 August 2014 via mobile

Hi I am Nav from Toronto . We came to BC for holiday. So on the way to going Vancouver we all friend visited smittys and really this guys have awesome food. Good and healthy. So I prefer every body please visit once.

Thank Navjot Singh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manu N, Manager at Smitty's Family Restaurant, responded to this reviewResponded 17 September 2014

Dear Guest,

Thank you for choosing to dining with us and taking out your valuable time to conduct this review. We are glad that you were happy with our staff members, quality and variety of food at restaurant. Your feedback is very encouraging and motivating for us, we sincere thank you for recommending us.

We look forward to seeing you at the restaurant again.

Kind regards,
Manu N

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

After eating here I was sick. Spent at least an hour on the toilet after my meal. The place was dirty food took 45 minutes and service was horrible. Save yourself don't even think of eating here.

2  Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manu N, Manager at Smitty's Family Restaurant, responded to this reviewResponded 9 August 2014

Dear Guest,
Greetings from Smitty's Fernie!!!

Please accept my sincere apologies for your recent experience at the restaurant, we have noted your complaint and have shared it to the concerned teams to address and to ensure it is not repeated. Your feedback gives us an insight towards the area of improvement from our side and we will focus more on training all of staff to ensure that the service standards and quality of food consistently meet during every single service.
i again assure you that we would be taking adequate steps to make sure we come up the curve on the opportunity areas.
Hope to welcome you soon to our property.
Thanks & Regards,
Manu N.
ARM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

From the moment we sat down, it went downhill from there. The waitress asked what we wanted to drink we said water she took our order for soup and sandwich and never came back. We asked again for water, the it came with the soup, no sandwich, It finally came after asking it was cold, then we had to ask for napkins. Never came back again, to ask if everything was okay, of course not. This place needs help for food quality and especially the service. In a hurry, avoid this place.

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3  Thank corky4043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2014

We visit this Smitty's quite often for breakfast and it has always been very good. The staff in this restaurant are well trained and really excellent at their jobs there's a couple who have been there along time and you can tell by the efficiency.
Unfortunately as to the other meals we have not tried but am sure it would be as satisfying but don't know.
If you're looking for early breakfast in and out this is it.

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Thank CARA D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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