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All reviews hot tub best westerns beautiful hotel off the highway the breakfast area nova scotia sausage clean rooms the ground floor eggs front desk staff indoor pool sliding door the east coast great place to stay great breakfast beans
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Reviewed 10 November 2018 via mobile

This is my usual stay on my Yarmouth to Ottawa trip. Beautiful room with King bed and in immaculate condition. Staff was excellent at checkin and checkout. Breakfast was good with a variety of items. I will be back.

Date of stay: November 2018
Trip type: Travelled solo
1  Thank Larrylr123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sylcyr, Owner at Best Western Plus Edmundston Hotel, responded to this reviewResponded 12 November 2018

Thank you for your comments and we hope to see you back with us.Its always a pleasure to have you stay with us.

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Reviewed 6 November 2018

My wife and I stopped here as a half way point from Ontario to Nova Scotia to Ontario. It is a very nice looking hotel close to the Trans Canada. Reception staff were OK friendly but not the friendliest. Rooms were large and clean but average to just above average otherwise (ie beds hard mattress lumpy pillows) The worst part of overnight stay was the breakfast. One of the worst breakfast's we have ever experienced and we are frequent hotel travellers (25 times + annually) Scrambled eggs bounced sausages were mystery meat and foul tasting and home fries soggy and just bad despie all teh ketchup and salt one could use. The coffee however was very good

Room tip: Don't eat breakfast here
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Glenn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sylcyr, General Manager at Best Western Plus Edmundston Hotel, responded to this reviewResponded 7 November 2018

Thank you for your comments and we are sorry for all the issue that you mentioned and we gone work on that. Hope to see you back with us in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2018

Very good, planned to stay at this hotel en-route to Ottawa. Very clean, staff efficient and personable. I would highly recommend this location. It is conveniently located off the highway I would also recommend being on the first level in order to have an outside entrance to your room.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank DayTrip66219121586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sylcyr, Owner at Best Western Plus Edmundston Hotel, responded to this reviewResponded 1 November 2018

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (888)735-0001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Marc Raymond
Front Desk Manager
Best Western Plus Edmundston Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2018 via mobile

Great place to stay was so clean and bed was very comfortable. Will definitely stay again. Very easy to get to from the highway. Staff was great. Didn’t get to go in pool but plan to the next time I’m passing thru

Date of stay: October 2018
Trip type: Travelled solo
1  Thank giselea46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sylcyr, Owner at Best Western Plus Edmundston Hotel, responded to this reviewResponded 1 November 2018

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (888)735-0001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Marc Raymond
Front Desk Manager
Best Western Plus Edmundston Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2018

Very pleasant clean hotel. Pet friendly rooms. Staff helpful and friendly. Breakfast was well set out but we found that the cooked food in buffet overly salted and the meat quality less than we would like. But the other options like cereal, yogurt etc. were fine. The serving staff were trying hard to please and were very helpful.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Mary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sylcyr, Owner at Best Western Plus Edmundston Hotel, responded to this reviewResponded 29 October 2018

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (888)735-0001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Marc Raymond
Front Desk Manager
Best Western Plus Edmundston Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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