We loved our 2nd stay at Chateau Mont-Sainte-Anne in Beaupré Quebec, Canada. And Cesar the Manager was brilliant at resolving our small problem. The ski slopes were amazing - the best around and so beautiful. The restaurant has a gourmet selection of food which was a real treat - so great to have an interesting food selection with new things to treat the pallet, and all artistically presented.
When we discovered that the 3rd floor rooms were all "dog friendly" (and we have dog allergies), even though reception said we would have to rent a more expensive room, Cesar the manager took the situation in hand. He listened with great understanding and quickly moved us to an allergy free room at no extra cost, despite the inconvenience to the hotel as it was quite full.
We hope to go back with friends. The ski-in, ski-out is fantastic. And the music and hot chocolate and cookies in the lobby after skiing is wonderful. And Thanks Cesar for all your help.More
- Free Wifi
- Free Parking