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“Nice hotel, good location”

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Best Western Plus Woodstock Hotel & Conference Centre
Ranked #1 of 4 Hotels in Woodstock
Certificate of Excellence
Halifax, Canada
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Nice hotel, good location”
Reviewed 18 March 2014 via mobile

This hotel is wonderful, it would have got my excellent vote but for a few things. The rooms are clean, the front desk staff are efficient and friendly. The location right off the highway is ideal and you are close to many options for lunch/dinner

I booked online and got a better rate than calling the front desk. Book directly with their website and use their online rate. You will save some $$

We booked a larger room and it had a fridge, which we really enjoy. It also had a couple of chairs and was larger than a standard room. It was about $10 extra per night

My one complaint, and it was a big one for me, is the pool. It is a smaller pool, but adequate. The big problem is the amount of chlorine in the pool, it burned the kids eyes while they were swimming and burned our eyes while supervising. Someone should look into this, it just was way too much and it effected everyone there, so I know I wasn't just being sensitive. Also, there was a bunch of rowdy boys there (not the hotels fault but) there was screaming and unnecessarily rough. There was NO supervision. The screaming was deafening and could be heard at the front desk although no one came in to check. There should be some sound proofing or something done because even a few people there, if they are a bit loud is unbearable. With a group, it was awful!

Please enforce the supervision on the pool and find a way to lessen the noise with sound proofing of some sort

Really enjoyed our stay apart from the pool. When we are in need of a hotel again in the area, this is where we will stay

Stayed March 2014, travelled with family
Helpful?
Thank Disco2102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodstock, Front Office Manager at Best Western Plus Woodstock Hotel & Conference Centre, responded to this review, 25 March 2014
I apologize that the chlorine burned your family's eyes. I will make sure to have someone look into this issue. In regards to the supervision in the pool room, the hotel does not provide supervision in there. It is up to the parents to supervise their children. we do go in throughout the day to make sure things are going well and that there are no issues, but we don't remain in there to supervise at all times. I apologize. I will make sure to pass all your comments onto the General Manager as well.

Looking forward to having you come and stay with us again in the future.

Sincerely,

Gina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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379 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 March 2014

I stay at this property on a regular basis since it is right across the street from my office. The staff are some of the best I've seen in the Best Western system. They really care about making sure you have a wonderful experience. The hotel is modern, well maintained and very clean. Make sure you try some of the local beers at the bar. They are a lot of fun.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodstock, Front Office Manager at Best Western Plus Woodstock Hotel & Conference Centre, responded to this review, 28 April 2014
I am glad to hear that you come and stay with us often. Its always nice to have repeat customers. You get to know them this way, and they begin to feel like family.

Looking forward to the next time you come and stay.

Sincerely,

Gina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodbridge, Canada
1 review
Reviewed 11 March 2014

I have stayed at the Best Western for my business trips to Woodstock, N.B. for the past 4 years and the experience is always the same, very satisfying. It feels like home although my family is not with me during these trips. Very comfortable and familiar.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodstock, Front Office Manager at Best Western Plus Woodstock Hotel & Conference Centre, responded to this review, 25 March 2014
How wonderful it is to hear that you have been staying with us for the past 4 years. We love having repeat customers, and getting to build a friendship with them. We definitely have the staff here to make sure every guest gets that "home away from home" feeling while staying here.

Sincerely,

Gina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pancake Hill, New Brunswick
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 March 2014 via mobile

This hotel plus its recent convention centre expansion has provided Woodstock with a much needed high quality facility.The owner has made an outstanding contribution to this area of mid western New Brunswick.This is a topbebd Best Western

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnbarony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodstock, Front Office Manager at Best Western Plus Woodstock Hotel & Conference Centre, responded to this review, 25 March 2014
Thank you for your comments. We are very lucky to have such great owners here. The convention centre was definitely a fabulous idea to add onto our already growing hotel. We have expanded twice sine the hotel was initially opened in 2005. So things are going well. here.

Hope you come and stay again.

Sincerely,

Gina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moncton, Canada
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 February 2014

Stayed two nights. Very large room, clean and reasonably quiet. Staff were fine. No complaints really. A perfectly fine, cookie cutter type hotel. Did not try the spa/pool but others seemed to like it.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodstock, Front Office Manager at Best Western Plus Woodstock Hotel & Conference Centre, responded to this review, 25 March 2014
Thank you for all your wonderful words! I will make sure to pass them along to the rest of the staff.

Sincerely,

Gina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Tetagouche
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 February 2014 via mobile

We stayed at this hotel on our way back home from a Caribbean cruise. We had flown from Ft Lauderdale that morning and we're caught in a storm, a mix of rain, freezing rain and snow, on our drive back from Bangor. What a welcome back... Once we made it to the hotel, safe and sound, we were just exhausted. The lady at reception could not have been nicer. The check in was really fast and we were off to our rooms in no time. She even told us to leave the luggage buggy in front of our room and she would come get it. The hotel was really clean, the rooms was huge and beds were so comfortable. There is also a really nice breakfast in the morning. We will definitely be back if we are ever in the area.

Stayed January 2014, travelled with family
Helpful?
Thank royleb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodstock, Front Office Manager at Best Western Plus Woodstock Hotel & Conference Centre, responded to this review, 19 February 2014
Wow... a cruise. I hope you had a fantastic trip... and what makes a trip great all the way to the end is a fantastic stay at a hotel before going home. Our staff do whatever they can to make sure that all of our guests have that outstanding experience while staying here. I am glad to hear that you got to experience that while you were here.

Sincerely,

Gina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 February 2014

Clean, new rooms and an excellent staff. The bar is a very friendly gathering place and a nice respite on a business trip. The staff are great and I always sleep well. There aren't too many places to eat in the area but there are 2 healthy options right across the street. Pita Pit is fast food but they have healthier options. Simply For Life is a small store that any picky eater will be grateful for. They are both right across the street from the BW.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodstock, Front Office Manager at Best Western Plus Woodstock Hotel & Conference Centre, responded to this review, 19 February 2014
We enjoy having you stay with us. I am so happy to hear that my staff is taking such good care of you every time you stay. I am lucky to have such a great team working here.

Look forward to having you come and stay again.

Sincerely,

Gina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Woodstock Hotel & Conference Centre

Property: Best Western Plus Woodstock Hotel & Conference Centre
Address: 123 Gallop Court, Woodstock, New Brunswick E7M 3P7, Canada
Phone Number:
Region: Canada > New Brunswick > Woodstock
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Woodstock
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Woodstock Hotel & Conference Centre 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Award-winning hotel in customer service, quality assurance, and cleanliness in the heart of the beautiful St. John River Valley. Hotel renovated in 2011 - with expansion of guest rooms, breakfast room, cocktail lounge, and conference centre. Hotel is located just off the Trans Canada Highway, at exit 185, in the service centre of Woodstock - close to restaurants, Civic Centre, shopping, movie theatre, and spa. ... more   less 
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Also Known As:
Woodstock Best Western
Best Western Woodstock Hotel
Best Western Plus Woodstock Hotel & Conference Centre Canada - New Brunswick

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