Manoir Hovey is in a stunning location. Alas, on our recent visit it was quite icy so we couldn't walk out to the lake and enjoy the setting. We arrived about 2 PM. Our room was ready and quite appealing on first glance. The furniture was a mixture that one could find either charmingly ecclectic or odd. I thought the textiles made it work. The view from our doors to a lovely patio and on to the lake was lovely. We were impressed that the gas fireplace had been lit and the room was cozy. We unpacked and settled in--planning our afternoon. Then we noticed it was rather warm. Remembering that we had been shown how to turn off the fireplace and lower the thermostat on the heat, we set about doing so. Ah! The fireplace would not turn off and the heat could not be lowered to a comfortable temperature. I went out to the desk. They sent maintenance. It could not be fixed. They offered to change our room (let's remember, we had already unpacked and settled in). I looked at two other rooms--neither had the charm of the first and one required a long walk down an unappealing (and scuffed) hallway. We chose to stay in the original room and spent two days with the window open to keep from roasting. We went to dinner--absolutely fabulous. Chantal, our server, and Patrick, our ?, were wonderful. Chantal made the description of each dish sound fabulous--and each dish was fabulous. Great choices, presentation and ingredients. Nice setting. Incredibly expensive wine list. Great evening. Morning came--time for a shower. The shower went from absolutely freezing to scalding at less than 1 minute intervals. No kidding. After leaping out 3-4 times and trying to adjust the handle, I realized it was hopeless and just stepped back in-- hurrying and repeatedly darting to the back of the tub. No relaxation. My husband chose a bath--looking forward to the jacuzzi. The cold water pulses were so vigorous that it wasn't possible to get a nice warm bath and, guess what, the jacuzzi didn't work. I told the desk. Again they offered to change our room (a bit late once your shower and bath have been ruined). We stayed two nights. We ate dinner again, with another bottle of over-priced wine. Don't you think they could have apologized just a bit--acknowledged the continuing problems with the room with some idea other than having us pack up and move to a less appealing location (the place was almost empty)? Breakfast, by the way, was very average--although they do have a stunning selection of teas and the croissants were outstanding.
- Official Description (provided by the hotel):
- Located only 75 minutes from Montreal, Manoir Hovey is a 5 star Relais & Chateaux property on the shores of Lake Massawippi just outside of North Hatley, one of Quebec's most picturesque villages. Manoir Hovey is truly one of Canada’s most charming and romantic inns. We offer thirty-seven beautifully appointed bedrooms and suites, year-round activities, and host conferences, weddings and special events. Our award-winning four diamond restaurant, Le Hatley, showcases fine regional cuisine complemented by an extensive wine list. Overlooking the lake and surrounded by English gardens, the dining room has a tranquil setting with breathtaking views. An unforgettable experience to enjoy with your partner or your family! ... more less
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- Also Known As:
- Manoir Hovey North Hatley, Canada - Quebec
- Manoir Hovey Hotel North Hatley