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“Ski in convenience is worth the price!”
Review of Fairmont Tremblant

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Fairmont Tremblant
Ranked #1 of 30 Hotels in Mont Tremblant
Certificate of Excellence
GreenLeadersSilver level
Orlando, Florida
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Ski in convenience is worth the price!”
Reviewed 2 January 2014

We stayed here for 2 nights December 21-23, 2013 for a little anniversary ski getaway. The hotel is nice but I didn't find the service or rooms terribly luxurious. Its kind of average, however the ski in ski out convenience was worth the price. We arrived and rented very nice ski gear from the hotel, purchased our lift tickets. They gave us everything except the skis to take up to our room. The next morning we got our skis and were able to walk the 3 min walk to the gondola and get on the mountain. The hot pools were nice for apres ski but when we were there all pools were completely overrun by kids. We have small kids too, but this was our couples get away. I feel like the hotel should keep some areas fro adults only.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Orlandolawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fairmont Tremblant, responded to this review, 20 January 2014
Dear Guest,

Thank you for sharing your comments. I'm very happy to know that you enjoyed the convenience of our location. Indeed, we are right on the slopes and with the ski valet right at the door, it makes for a seamless ski stay. It is concerning to know however that you were disappointed with the service extended to you. We hope you will visit us again and give us another opportunity to show you the kind of service we strive to offer.

Best regards,

Louise Champagne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (244)
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English first
Montreal, Canada
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 January 2014

Really really enjoyed the condo suite. Confortable beding. Fully equiped kitchen. Great amenities. Beautiful outside pool and spa. Super easy acces to the village. Gym is a little run down. Breakfast is pricey, but worth it.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MissForv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fairmont Tremblant, responded to this review, 20 January 2014
Dear Guest,

We thank you for sharing your review on Trip Advisor. Your review sums up the kind of service and offering we strive to deliver. We are delighted that you enjoyed your stay with us.

Looking forward to welcoming you again soon.

Louise Champagne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Placid, New York
Level Contributor
143 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 30 December 2013

What a fantastic slope side location! We enjoyed skiing and also dined at Windigo which featured a fabulous buffet. Our room was large and clean with a view of the mountain and I appreciated being able to bring my dogs and walk around the pretty village. Plenty of room to relax and enjoy family activities.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Skimaster1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fairmont Tremblant, responded to this review, 20 January 2014
Dear Guest,

Thank you for taking the time to share your comments wih us. We are delighted to know that you enjoyed your stay with us. It is a pleasure to offer a pet friendly environment to our distinguished guests.

We look forward to welcoming you again soon.

Louise Champagne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorset
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 December 2013 via mobile

Excellent location for ski in ski out, we had an issue with the room booked for my children and I had to complain, however It was sorted out after clearly pointed out the mistake made, breakfast was good, rooms clean and serviced every day, bar staff very helpful and attentive.
Gym was good although did not have a rower, the outdoor pool was nice but seemed to have a lot of maintenance work going on which should not have been scheduled when the hotel was so busy at Christmas.

Stayed December 2013, travelled with family
Helpful?
Thank Griffinb B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fairmont Tremblant, responded to this review, 6 January 2014
Dear Guest,

Thank you for your comments.

I'm very happy to know that you enjoyed your stay and that any issue was resolved successfully. With regard to the maintenance on the pool and tubs, the weather conditions can sometimes be hazardous if the winds are too strong or there is any danger caused by the cold. There are times when it is important for the safety of our guests, that the outdoor tubs be closed temporarily. I'm sorry for the inconvenience this has caused.

We hope to welcome you again soon.

Louise Champagne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hingham, Massachusetts
Level Contributor
75 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 30 December 2013

Top notch, friendly bell service at arrival. Handled luggage and ski equipment as you would hope. Ski valet friendly, organized and efficient. We payed a little more for the Gold floor and after checking in a day earlier on-line, were allowed to skip the front desk and head straight to our floor to get room. Nice spread of complimentary food (like a Ritz club) included as was free parking. All personelle were very accomodating even to English-speaking Boston Bruins fans:). The location could not be better for skiing out to the first lift. No need for a car as many restaurants and shops a short walk away in charming, Vail-like village. Facility/bedrooms will need a refresh soon. Could be a little cleaner and outdoor benches should be swept of snow but overall great service affords forgiveness. Would love to come back again.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HinghamPonch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fairmont Tremblant, responded to this review, 6 January 2014
Dear Guest,

Thank you for your comments.

It is great to know that you enjoyed your Gold floor stay with us. It will be my pleasure to share your comments with the entire team.

Hope to welcome you again soon.

Regards,

Louise Champagne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 December 2013

Not all Fairmonts are equal. We spent Christmas at the Fairmont in Montebello, which was a superior experience, and then went on to the Fairmont at Mont Tremblant (on the strength of the Fairmont reputation), which was mediocre at best. The Montebello hotel is architecturally stunning and the rooms are quaint and attractive, with rustic furnishings that are perfect for the building. The Mont Tremblant Fairmont is uninteresting architecturally and the rooms are reminiscent of a Holiday Inn.
The value for money at Montebello is good; Tremblant is outrageously over-priced.
Both hotels had attentive and helpful staff, but the dining room staff at Tremblant was just not in the same league as at Montebello. Also, we were forced to wait close to an hour for a snack in the bar at Tremblant. To be fair, the restaurant manager did not charge us for the food.

Good points about Tremblant:
Comfortable beds
Indoor-Outdoor swimming pools are fun
Polite and helpful staff

Bad points:
WiFi was pathetic.
TV remote control did not work.
Floors were DIRTY (to my mind this was the worst point). I called housekeeping to tell them that there were specks of black dirt on the bathroom floor and to ask them to vacuum in the corners of the bathroom, particularly behind the door where grunge had accumulated. The next morning, when putting on my shoes which I had partly tucked away under the bed, out came a piece of candy cane (not mine). I left it there thinking the maid would vacuum it up. While we were out the maid came to make up the room. On our return, the black specks were still on the floor in the bathroom and the candy remained on the rug in the bedroom. The grunge behind the bathroom door, however, was gone. The maid must have wiped it up by hand, since obviously the maids do not vacuum the floors regularly. I never saw a maid using a vacuum cleaner--for that matter I never saw a vacuum cleaner at all.

There are lots of good hotels at Tremblant and I intend to explore them in future. I would not return to the Fairmont and cannot recommend it.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Glebeite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fairmont Tremblant, responded to this review, 6 January 2014
Dear Guest,

Thank you for your feedback. Guest comments are very important to us, both positive and constructive, as they allow us to see our offerings and service through the eyes of our clientele. I'm sorry to see that we did not offer the kind of service we strive to achieve.

I hope we will have another chance in the future to regain your loyalty.

Best regards,

Louise Champagne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, North Carolina
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 December 2013 via mobile

This hotel is designed around skiers and their families. The ski valet and ski-in/ski-out saves much time and trouble. Service was pleasant and sincere and all the basics were readily available, such as free internet (club members), decent and prompt meals, warm fireplace and cozy nooks for apre ski, ski rental/valet/direct slope access, fitness center/indoor and outdoor pools and hot tubs. The great ski conditions (end of December) and the Village were bonuses. There are some nice shops and restaurants in the village. Overpriced? Sure, but family ski resorts are generally not known for their value.

Stayed December 2013, travelled as a couple
Helpful?
Thank GilG294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fairmont Tremblant, responded to this review, 6 January 2014
Dear Guest,

Thank you for sharing your comments on Trip Advisor. We are delighted to know that you enjoyed your stay with us.

We hope you will have another chance to come and enjoy some Tremblant family skiing soon.

Regards,

Louise Champagne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Tremblant

Property: Fairmont Tremblant
Address: 3045 Chemin de la Chapelle, Mont Tremblant, Quebec J8E 1E1, Canada
Phone Number:
Region: Canada > Quebec > Mont Tremblant
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Mont Tremblant
#1 Ski-In / Ski-Out Hotel in Mont Tremblant
#1 Luxury Hotel in Mont Tremblant
#2 Green Hotel in Mont Tremblant
#3 Romantic Hotel in Mont Tremblant
#4 Family Hotel in Mont Tremblant
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Fairmont Tremblant 4*
Number of rooms: 314
Official Description (provided by the hotel):
The Fairmont Tremblant resort in Quebec's Laurentian Mountains is nestled in the heart of a European-style village at the foot of the legendary Mont Tremblant. Featuring a dazzling array of lakes and trails, gourmet restaurants, charming bistros, exclusive boutiques, nightclubs and the Casino de Mont-Tremblant, Fairmont Tremblant is an unforgettable retreat in the heart of Quebec. This breathtaking year round Mont Tremblant resort destination offers an abundance of activities, including alpine skiing, five championship golf courses, mountain biking, river rafting, snowmobiling, ice climbing and much more! Fairmont Tremblant hotel puts you in the middle of all the fun... From the lively street life of the pedestrian village to a Laurentian playground that's as big as all outdoors. ... more   less 
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Also Known As:
Fairmont Tremblant Hotel Mont Tremblant
Fairmont Mont Tremblant
Chateau Mont Tremblant
Fairmont Hotel Mont Tremblant
Mont Tremblant Fairmont
Fairmont Hotel Tremblant

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