We recently stayed for 2 nights in an 'executive room' number 103. The room had beautiful views over Lake Mercier and the garden. One or two problems with our room. A pillowcase on the bed was stained and had a hair on. Also there was beer spilled on the coffee tray on which clean cups had been placed. The TV cabinet had pieces gouged out of it (it looked as if an animal had chewed along the edge. It is for this lack of attention to detail that we have slightly marked down the hotel. On the positive side the room well equipped and comfortable. We had the 2 day getaway package which included dinner. On the website at the time we booked it stated 'gourmet dinner'. There was also an example of a typical 4 course dinner, However, though the food was good, it was more Belgian cafe than Gourmet (we know we lived in Brussels for 5 years). The menu had an extensive choice of moules/frites! An allowance of 67 Canadian dollars per couple per meal was given in the restaurant, so not what we were led to believe at the time of booking. This was not apparent on the website. The tables were not set correctly (a knife and fork rolled up in a serviette), no side plate and no separate knife to butter bread. The tablecloth was covered, with not very elegant paper which had a slight grey hue, more what one would expect in a cafe than a hotel restaurant. Again lack of attention to detail. The food was beautifully cooked and tasted good, but not the experience we expected from the website. Also the restaurant catered for my gluten allergy and tasted delicious. The waiting staff were very friendly and gave good service. Would we stay again? Would we recommend it? MOST DEFINITELY , but would advise the owners to give more attention to detail, check out the bedrooms and up date the website!
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- Also Known As:
- Auberge La Porte Rouge Hotel Mont Tremblant