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“Fantastic vacation and amazing service!”
Review of Sommet des Neiges

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Sommet des Neiges
Ranked #1 of 29 Hotels in Mont Tremblant
Certificate of Excellence
Reviewed 18 September 2013

We stayed at Le Sommet des Neiges from July 5 to July 12, located right in the heart of the pedestrian village. It's a two minute walk to the bottom of the hill, and seconds away from all the shops, restaurants and bars.

From the time we got there until the time we left the staff was excellent, very friendly and made every effort to be helpful. Special thanks to Patricia who welcomed us when we arrived at the hotel and Nathalie Juster for explaining everything to us in great detail and making our stay unforgettable.
 
The suite was top notch. There are no restaurants in the hotel, but you have a full kitchen with a coffee machine and included coffee, microwave, fridge, stove, electric kettle, toaster, and a dishwasher. So bring your food! There's a washer and a dryer supplied with laundry detergent, along with regular and dishwasher soap for hand washing the dishes that are provided. There's an outside pool in the summer with an extra spot for kids, and an outdoor spa that is available year-round. On top of all that there is a playroom for kids and teens with a pool table and an air hockey table. You also have access to the gym, a beautiful lobby with a fireplace, a library with a TV, and indoor parking. You can even use the provided BBQ outside to grill your own meats and have an enjoyable meal on the terrace.
 
In the summer there are many activities for the kids including the indoor pool La Source, beach, biking, tennis, rock climbing, mini golf, and luge to name a few. For adults, there is a gondola right in front of the hotel that will take you to the casino.
 
We've been coming to this place repeatedly, and every time the service provided by the Hotel staff has been simply world class. We couldn't have asked for more! I would recommend this hotel to anyone looking for an affordable and enjoyable trip to Mont Tremblant.

  • Stayed: July 2013, travelled with family
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Thank lena2468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie J, Responsable relations publiques at Sommet des Neiges, responded to this reviewResponded 29 September 2013

Dear LENA 2468

I am very excited to read how much you enjoyed Le Sommet des Neiges. Thank you for having taken a moment to share your feedback online.It was a pleasure to meet you and we hope to see you soon.
Sincerely
Nathalie

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300 - 306 of 569 reviews

Reviewed 18 September 2013

- Reservation was for one night this summer July 23, 2013.
- Beds: Were great. They had recently been upgraded. Really comfortable.
- Pool: Pool was small but a nice option; hot tub was appreciated since weather was a little cool that day.
- Proximity: Being at the top of the hill near the village made going out easy.
- Service: Very friendly.
- We had 10 people in the "3 bedroom" condo and there was no problem. Spacious.
- Strongly recommend.

  • Stayed: July 2013, travelled with family
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Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

We visited the area because a friend of ours was participating the the Ironman event being held in the area. The ENTIRE community is so supportive of this event, there are permanent signs up and down the highway acknowledging it. Now, our condo was at the top of the residential area with great views of the valley and lake below. Our unit was on the first floor ( which I normally balk at) but very quite, roomy and the two person tubs in both bathrooms were huge- they are really appealing to romantics in your group. We had a great sitting area in the main living room space separating the two bedrooms with a working gas log fireplace, a small balcony with a seating area overlooking the pool, and studio kitchen fully equipped. Lots of restaurants in the area that are all walking distance and down hill but not to worry- they have a chair lift in the center of the village to take you back up! no need to get back in to the car until time to go to the airport ( 2 hours away)

  • Stayed: August 2013, travelled with friends
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Thank Anita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie J, Responsable relations clients at Sommet des Neiges, responded to this reviewResponded 4 September 2013

Dear Anita S
Thank you so much for this great review! Its so nice to see that you appreciate Tremblant and our hotel and hope to see you next year for a other great Iroman.
Sincerely
Nathalie Juster

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Reviewed 3 September 2013

We stayed for 3 nights. Enjoyed everything about our unit. A one bedroom condo unit with king bed.
Check-in with Suzanne & front desk staff was easy & courteous. Room unit very clean & comfortable furniture.
The king bed also very comfy! The separate bedroom had it's own flat screen TV.
Large bathroom as well.
Living rm had a gas fireplace which we took advantage of since even though it was late June it was rainy on one day & cool.
Large kitchenette with all dishes & pots,etc. (Should have brought breakfast food..)
We had a view of the mountain..had a small patio with 2 outdoor chairs ...watching the activities
outside on the pedestrian village. Although very close to activities..it was not noisy.
There are 2 outdoor stages with performances during the afternoon ...this was on a wkd.
Very good housekeeping service as well.

Great location! no need for your vehicle...many restaurants to choose from within walking distance.(No chain restaurants...i.e. McDonalds..etc in the village).
We also took advantage of the gondola ride up to the casino just behind the hotel.
Close to great golf courses as well.
We chose to drive to St Jovite for one evening & had dinner @ "les Copains d'Abord"...a bit pricey but very nice evening! The best part of the meal was the Ceasar salad...awesome!
We would consider another visit in the future...& Le Sommet Des Neiges is definitely the place we will consider returning to.

  • Stayed: June 2013, travelled as a couple
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2  Thank jazzrubylou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2013

This would have been 4 stars if not for the service we encountered. The hotel was perfect for us with 2 little kids and 3 adults. it is very hard to find 2 bedroom suites and especially this size. there was a large kitchenette, dishwasher , washer and dryer etc- comfortable beds and really large washrooms also on the main level so didn't have to wait for elevators . the location was great - just steps away from the all the summer activities and were the gondola and cabriolet start and all the restaurants and shops.. My only complaint was the overall service and housekeeping. There was no one to assist us with baggage when we checked in. We were there for 3 nights and had to ask reception to have someone come and clean the rooms after we saw the first night they didn't come. - then when they did it wasn't very good- they just emptied the garbage and replenished supplies. Then the passes for the gondala and cabriolet there was a mix up so make sure you check your dates! we waited in line got to the front and they told us they weren't valid - went back to hotel they gave us another one - went back down to use - wasn't valid AGAIN -went back up to get new ones... very frustrating with strollers and kids. I would stay again as the service wasn't rude in anyway and we liked the location but I think they were perhaps lacking many staff due to summer season in august or something. Suzanne at the front desk was delightful.

Room Tip: main floor with view of mountain great for families
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  • Stayed: August 2013, travelled with family
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1  Thank celina_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie J, Responsable relations clients at Sommet des Neiges, responded to this reviewResponded 4 September 2013

Dear Celina
Thank you for sharing some feedback on your recent stay at le Sommet des Neiges.We are sorry to
hear that we did not meet your expectations.We do apologize and I will certainly review the overall performance of service with the management.I would welcome the opportunity to speak to you in more detail to learn how we feel we could improve our services.You can reach me at the hotel and it will be my pleasure to dicuss this matter .
Sincerely
Nathalie Juster.

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Reviewed 28 August 2013

My family of 5 stayed at Le Sommet des Neiges -- one of the main hotels at the very base of Mont Tremblant -- in August. This was truly an excellent experience for the ENTIRE family. The location was perfect -- both the pedestrian village and the mountain were just outside our back door. This allowed our 3 teens to travel independently throughout the resort village. We requested a 2 bedroom unit with a sofa bed. It came with a kitchen (which we used for breakfast and a few lunches) and a washing machine and dryer (which was put to good use as well). The staff was helpful, friendly and full of good recommendations. The close proximity to the mountain allowed our family to walk to a number of high-adventure experiences, including hiking up and down the mountain, and zip lining through the forest (very exciting). We also loved the miniature golf course -- playing two family games while we were there. We ate at a Mexican restaurant in the village (excellent, friendly service and good food), and traveled into Centreville to eat at Le Grill one evening (I would highly recommend this restaurant -- the steak was terrific) Overall, this hotel allowed our teens to feel very independent when they wanted to, and yet offered adventuresome activities that appealed to the whole family. Vacationing with 3 teenagers is sometimes tricky, but Mont Tremblant and Le Sommet des Neiges made the experience enjoyable for everyone.

Room Tip: I would recommend choosing a room with a balcony -- we ended up spending quite a bit of time out on...
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  • Stayed: August 2013, travelled with family
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1  Thank MLisa7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2013

We just returned from a family trip (2 adults, 2 teenagers 13 & 15) from Mont Tremblant via a stop for a few days in Montreal. I selected Le Sommet for two reasons: it was in the Pedestrian Village (in which I would highly recommend staying - no need to use your car) and it had the room we needed. We stayed in a 2 bedroom/2 bath unit. It was beautiful and perfect. Everyone at Le Sommet was as nice as can be, especially Suzanne, at the front desk. This was our first trip to Tremblant and my only mistake was not taking advantage of the kitchen in the unit. After a few days, the restaurants in the Village can get tiresome. I would have preferred to have brought some provisions to have breakfast and lunch in the room and then eaten out for dinner. By the time I figured this out, we only had a day left and it wasn't worth the 15 minute drive to the nearest supermarket. I would highly recommend this as a summer vacation. There was so much to do - so many choices - something to please everyone.

Room Tip: We loved our room, #209, which overlooked the mountain. Don't really think there are any bad ro...
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  • Stayed: August 2013, travelled with family
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1  Thank JEK1204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sommet des Neiges

Address: 150 Chemin au Pied de la Montagne | Montagne, Mont Tremblant, Quebec J8E 3M2, Canada
Region: Canada > Quebec > Mont Tremblant
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Mont Tremblant
#1 On the Beach Hotel in Mont Tremblant
#1 Spa Hotel in Mont Tremblant
#2 Family Hotel in Mont Tremblant
#2 Romantic Hotel in Mont Tremblant
Price Range: £102 - £444 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sommet des Neiges 3*
Number of rooms: 113
Official Description (provided by the hotel):
The Sommet is an elegant hotel for worry-free family getaways. It’s so easy to lose sight of each other in our busy lives that it should be even more special when we take the time to get together. Treat everyone to sumptuous, sophisticated surroundings, where nothing is left to chance when it comes to your family’s well-being. A full range of personalized services lets you truly sit back, relax, and just enjoy each other’s company. At the Sommet des Neiges, uninterrupted time to be together is the nicest luxury of all. ... more   less 
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Also Known As:
Le Sommet Des Neiges Hotel Mont Tremblant

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