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“Excellent Assistance”

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Le Sommet des Neiges
Ranked #2 of 30 Hotels in Mont Tremblant
Certificate of Excellence
Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Assistance”
Reviewed 9 July 2014

I was very impressed with the woman who assisted me at the from desk. There was no more parking available and she called the hotel next door and found me a spot there. The door man however was useless and told me initially to go park at the bottom of the hill and take a 30 minute walk back with my luggage. If it wasn't for the woman at the desk to go the extra mile this review would have been very different.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank 514Olivier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie J, Guest Relations Manager at Le Sommet des Neiges, responded to this review, 12 July 2014
Dear 514Oliver

It s was a pleasure to help you , thank you for your comment. I do apologize for the respond that
you had .I just hope yopu did enjoyed your weekend and hope to see you next year.
Sincerely
Nathalie Juster
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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544 reviews from our community

Traveller rating
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    29
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    5
See reviews for
301
107
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
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English first
Thornhill, Canada
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 6 July 2014

We had the pleasure of staying at Le Sommet des Neiges at the end of June. We booked a last minute deal through tremblant.ca and hoped wouldn’t be disappointed.... We weren’t. We were given a suite on a higher floor, which we had called and requested. The suite was clean and pleasant. There was a small balcony where we could sit and enjoy the view, a living area with gas fireplace, a kitchen, bedroom and a bathroom that could be entered from the main area or the bedroom.
The staff, we encountered, were wonderful and Robert was more than happy to help us with our many questions. There was an employee, who we believe worked in maintenance, who was by the front desk in the evening when we went to ask if there was somewhere to purchase bottled water. This employee immediately told us where a vending machine was and even took us to it.
The only changes we would like to see is a restaurant on the premises to have breakfast and a safe in the suite.
Would we go back? Most definitely. Would we recommend it to others? YES.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travel4randr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 July 2014

We were only here for one night but it was very enjoyable. The room was very clean, kitchen well supplied and the area very peaceful and quiet. The beds are beyond comfortable!!! The staff was very attentive including Suzanne at the front desk!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sunloverflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Candiac, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2014

Quiet retreat / location on foothills and close enough to the action, high quality of units, staff and amenities.

3 nights getway with the family during the 70.3 ironman event. All felt so close yet not too much. It was relaxing. Hotel amenities and quality of the room is perfect for a family vacation. Staff is very friendly and efficient.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Isa703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie J, Guest Relations Manager at Le Sommet des Neiges, responded to this review, 28 June 2014
Dear Isa703

Thank you for your great feedback . its always a pleasure to see you with your famely.
See you in september for the big race!!!
Sincerely
Nathalie Juster
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 June 2014

My wife and I stayed in a one bedroom suite for the first time at Mt. Tremblant. We chose Sommet des Neiges over other hotels because of reviews on Tripadvisor and we weren't disappointed. The fully equipped kitchen was adequate for us to cook our romantic 'Valentine's Day' meal (only 3 1/2 months late) using provided pots and pans. The addition of the dishwasher was quite helpful in washing up our dishes from dinner and breakfast.
The layout was very utilitarian: kitchen with table, blending into the living room (gas fireplace with flat screen TV on settee next to the fireplace), and a balcony overlooking the town. The bedroom branched off the living room, with access to the washroom from the entry way and bedroom. The king size bed was comfortable but, like everything in the room, showed a bit of age.
The best feature of the room on a beautiful warm spring afternoon and evening was the balcony where we spent a good bit of time talking over a couple of drinks.
Overall, we didn't make full use of the amenities provided by the hotel - the hot tub, the pool, the gym, games room, etc. so I can't speak to their condition. We also elected to keep our privacy sign on the door, and housekeeping respected that privacy in not making up our room.
The only drawbacks that I could see were the lack of housecoat(s) in the room (usually available in a hotel at a certain price range) and the cramped space in the washroom, which makes sharing a sink to do makeup or shave, etc. a bit difficult. And the fact that we could only find one remote for the two TVs :-) Overall, a very pleasant stay.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nordi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie J, Guest Relations Manager at Le Sommet des Neiges, responded to this review, 15 June 2014
Dear Nordi

Thank you very much for your feedback. Im happy to read that you have enjoyed our location and layout of our units. Hope you have the chance to welcome you very soon.
Sincerely
Nathalie Juster
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 May 2014

We couldn't go south this year for the school break in March so decided to just do a long weekend at Tremblant. After looking at the option we selected Sommet de Neiges because it was right at the gondola and had a great price on suites. The kitchen was fully appointed so I was able to bring a lot of our own food (already prepared) to enable us to just relax after a day of skiing. We choose the two queen beds since we brought our daughter with us and there was plenty of room.

Great choice for families looking to have amenities!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tanya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 May 2014 via mobile

We have been visiting Tremblant for 10 years and always stayed at Le Sommet des Neiges. Either with friends/family, winter, summer or fall this is a home away from home. Rooms are clean well equipped from kitchen to bathrooms.... they even have a washer and dryer!

In the winter the view of the slopes is breathtaking as you watch the skiers come down the hill and après ski in the hot tub outside a must! In the summer the pool is refreshing and there is also a small gym area to keep in shape.

There are lots of activities for all ages around the resort and the summer entertainment is amazing.

The staff is always helpful and the manager Nathalie goes out of her way to make your stay as pleasant as possible.

Thank you Nathalie, we'll see you again in September!!!

Stayed May 2014, travelled with friends
Helpful?
1 Thank Vette P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie J, Guest Relations Manager at Le Sommet des Neiges, responded to this review, 15 June 2014
Dear Vette P

Thank you kindly for your feedback.It s always a pleasure to see you.
Sincerely
Nathalie Juster
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Sommet des Neiges

Property: Le Sommet des Neiges
Address: 150 Chemin Au Pied Dela | Montagne, Mont Tremblant, Quebec, Canada
Region: Canada > Quebec > Mont Tremblant
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Mont Tremblant
#2 Spa Hotel in Mont Tremblant
#2 Family Hotel in Mont Tremblant
#2 Romantic Hotel in Mont Tremblant
#2 Ski-In / Ski-Out Hotel in Mont Tremblant
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Le Sommet des Neiges 3*
Number of rooms: 113
Official Description (provided by the hotel):
Le Sommet des Neiges offre, à l'intention de toute la famille, de luxueuses suites pour le ski et l'après-ski, à seulement 100 pieds de la télécabine panoramique, en plus d'un accès direct aux sentiers de randonnée en montagne ! De la scène grandiose extérieure, faites le pas dans le magnifique hall décoré d'une bibliothèque et d'un grand foyer de pierre.Après avoir été enivrés par la beauté du paysage environnant, faites monter l'adrénaline à la salle d'exercice ou prélassez-vous dans la piscine. ... more   less 
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Also Known As:
Le Sommet Des Neiges Hotel Mont Tremblant

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