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“Oasis in Ft Nelson” 4 of 5 bubbles
Review of Super 8 Fort Nelson BC

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Super 8 Fort Nelson BC
Ranked #3 of 10 Hotels in Fort Nelson
Certificate of Excellence
Preston, United Kingdom
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Oasis in Ft Nelson”
4 of 5 bubbles Reviewed 2 September 2013

The Super 8 is a first class motel / hotel. We had an unscheduled layover on our down the Alaska Canada Highway. We had a ground floor room that had a door onto the car park. Our car was right outside the room, which was great from a security point of view. The rooms were very well equipped to North American standards and included a 2 queens and a first class kitchenette with full size fridge. Breakfast was excellent as was the front desk team and the small pool and slide. I would highly recommend this hotel. The position of the hotel could not be better as it can bee seen from the highway.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RangerNeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsuper8FortNelson, Operation Manager at Super 8 Fort Nelson BC, responded to this review, 6 September 2013
Hi Neil,

Your comment is very important to us, and I am glad that we made your stay at our Brand Standard Super 8 a very pleasant experience. Thank you very much and hope to see you soon.

Sincerely,
Lilia Agu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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196 reviews from our community

Traveller rating
    69
    74
    37
    8
    8
See reviews for
61
38
14
54
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 August 2013 via mobile

Passing through on our way to Alaska this hotel had everything we were looking for. We got the family suite because it was just a bigger room and was set up like an apartment. And for only $20 more it was well worth it. This hotel is updated and has everything you need. There is even a 20 foot waterside in the pool and there is also a hot tub. The breakfast was okay not the best but it was food! I would recommend this place to anyone that is passing through that needs a place to stay.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Silvabullet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsuper8FortNelson, Operation Manager at Super 8 Fort Nelson BC, responded to this review, 6 September 2013
Hi Silva,

Thank you very much for your good comment, and we are very happy that we made your stay in our Brand Standard Super 8 a very pleasant experience. Hope to see you soon.

Sincerely,
Lilia Agu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 24 August 2013

We stayed in many accommodations during our first trip along the Alaska Hwy and the Super 8 in Nelson proved to be the worst thus far. Our first room reeked of cigarette smoke and we demanded a change - to their credit we did receive a prompt change and apology. The next room still had a significant odor but we figured that was going to he expected. The bathroom seed clean but the overpowering smell of bleach made it unusable for the first several hours until the exhaust fan had run while were at dinner. The AC did not work and the wall unit made a loud noise
Without actually providing any cooling - we were awakened several times throughout the night due to this. Overall - I'd search or another hotel if you're forced to stay in Ft. Nelson; I DO NOT recommend staying at the Super 8.

  • Stayed August 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Z5776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsuper8FortNelson, Operation Manager at Super 8 Fort Nelson BC, responded to this review, 28 August 2013
Dear Sir/ Madam,

I am truly sorry for your recent stay at the Brand of Super 8, We did our best to make you happy by giving you the free night when you stayed that night. We have reviewed our procedures and made appropriate changes to prevent this from occurring in the future.
I am so sorry for the inconvenience.

With Appriciation,

Lilia Agu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage, Alaska
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 13 August 2013 via mobile

Super 8 is not a very good choice in the US but we still decided to try this because of the pool! We're glad we did! Everything is updated. Very clean, comfy beds, wifi worked, AC worked fine, easy check in/check out, laundry facilities, well-maintained pool/pool area, friendly staff. Only wish is to have a bigger to go coffeecup. Lol.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mrs_Cab0113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Alberta
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 6 August 2013

After 12 hours of driving, we arrived at the Super 8 in Ft. Nelson. Our room was clean and everything worked. The breakfast was a combination of hot food and cold items, but was mediocre at best. The scrambled eggs were not good. The orange juice had run out, and was not replenished. The killer was the high price. $160/night for a very basic hotel in the barely-there town of Ft. Nelson? Sorry, poor value. Next trip to the Yukon/Alaska we'll splurge on the ferry and skip the lousy accommodations and worse food all along the Alaska Highway. I've driven the route many times, and in 2013, the entire highway sucked.

  • Stayed July 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Johngenx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palmer, Alaska
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 30 June 2013

I stayed here in September and found the place clean, the staff friendly and had a good stay. It appears that the management or ownership has changed. The cleanliness has suffered as has staff attitude. Coming off the road we had garbage in our car. The cans outside were full and I told the desk clerk about it. The next morning they were still full. People were sitting outside smoking and drinking beer where you pull up to register. Not the best impression for arriving guests. The bright spot is the pool and water slide, but the drywall is cracking and looks unkept.

  • Stayed June 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Hugh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lacey, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 16 June 2013

We booked this specific hotel because it had a pool and it was a nice break in our long trip to Alaska. However when we arrived the pool was closed for maintenance and had been for over a week. Had we been made aware of this prior to our arrival we would have saved the extra money we spent to have a pool and gone down the road to the Ramada!

  • Stayed June 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mndyj33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsuper8FortNelson, Operation Manager at Super 8 Fort Nelson BC, responded to this review, 20 June 2013
Dear Sir/Madam,

I would like to take this opportunity to apologize for your unpleasant experience as a guest of the Brand of Super 8. I appreciate the time that you took to bring this matter to our attention. I assure you that the matter will be looked into. For your inconvenience I am offering you a free night stay on your next visit to our Brand.

Please accept my sincerest apologies for your unpleasant stay and any inconvenience we may have caused you.

Sincerely,

Lilia Agu

Operation manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Fort Nelson BC

Property: Super 8 Fort Nelson BC
Address: 4503 50th Avenue South, Fort Nelson, British Columbia VOC 1R0 , Canada
Phone Number:
Region: Canada > British Columbia > Fort Nelson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 10 Hotels in Fort Nelson
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Fort Nelson BC 2*
Number of rooms: 142
Reservation Options:
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Also Known As:
Super Eight Fort Nelson
Super 8 Fort Nelson
Fort Nelson Super 8
Fort Nelson Super Eight

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