I booked this hotel because I'd heard advertising and had built a picture in my mind of what to expect. Firstly the location is excellent, the view from our room was over the western parts of the North shore, and on the balcony you catch a glimpse of the harbour. The room was spacious our 1 bedroom apartment room with cooking facilities provided flexibility and comfort. There was however very little in the way of utensils to cook with, no coffee plunger provided but plunger coffee sachets, apparently you've got to pay $5 for the pleasure of a plunger. On arrival the windows were so dirty, we called to tell reception who said they get inspected daily but would send someone up to clean them which they did what a difference. The whole place feels a bit unloved, dirty carpets, paint chips etc, and for the price I would expect a cleaner more crisp environment. The front desk staff were pleasant but I suspect under empowered to make decisions that could satisfy a dissatisfied customer. I booked the hotel trough the website and found the descriptions and photos misleading. There was a$20 a day charge foe WiFi which for the price paid per night is high. I'm used to free wifi in most hotels of this price. Would I stay again? For the price charged NO. Overcharged and under delivered is how I'd describe my stay. The room rate doesn't match the delivered and expected result.
- Official Description (provided by the hotel):
- The Spencer on Byron Hotel is located just 500m from Takapuna Beach with fantastic views of the city, Hauraki Gulf, Lake Pupuke and Takapuna. This Auckland hotel is the first business class accommodation provider on Auckland's North Shore and spectacular panorama of Auckland CBD to the south, Rangitoto Island to the east, and Lake Pupuke to the north. With Studio or One Bedroom Suites available including disabled access rooms, plus a swimming pool, spa pool, tennis courts, gym, restaurant and bar, The Spencer on Byron Hotel has something for everyone. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Agoda, TripOnline SA, Hotels.com, Ebookers, Evoline ltd, HotelsClick, 5viajes2012 S.L., HotelQuickly, getaroom.com and Cancelon so you can book your The Spencer on Byron Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Spencer On Byron Hotel
- Spencer On Byron Auckland
- The Spencer On Byron Hotel Takapuna, Auckland, North Island