We reserved and paid for a full week at the Sunchaser Vacation Villas Family Day 2013. We checked out after one night and lost all our money, with no satisfaction offered. Inside the unit (2016 A and B) the paint was peeling and there was black mould around the windows. The unit has not been updated since the 1980s. The front desk offered us another unit which we declined because, it doesn't make sense to think they put us in a slum if they had a better unit reserved in case of a complaint. But apparently that's how they operate.
When I contacted Northwynds, the property rental management company they said the units are being taken out of the market for renovations at the end of February. Northwynds said because we turned down the alternative they don't owe us anything.
Northwynds / Sunchaser is highly deceptive and misleading, almost fraudulent. DO NOT GO THERE.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Traveltool, S.L.U. and Evoline ltd so you can book your Sunchaser Vacation Villas at Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sunchaser Vacation Villas At Riverside Hotel Fairmont Hot Springs
- Fairmont Vacation Hotel