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Sunchaser Vacation Villas at Riverside
Reviewed 16 September 2013

We went here on an exchange through Interval International. What a mistake. We were placed in a small unit, ground floor with a deck adjacent to the parking lot - not a nice view and nothing like what was represented on the Interval website. We had to pay extra for an upgrade even though the place was barely occupied. The subsequent unit was dated - things didn't work and the response was that upgrades were in the works. A fire in the main building eliminated a number of activities - gym, swimming pool, meet and greet etc.- for our entire stay. The unit was large and obviously well equipped when first built. We definitely would not return and would not recommend.

  • Stayed: June 2013, travelled as a couple
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6  Thank anchoman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (196)
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121 - 127 of 196 reviews

Reviewed 15 September 2013

Yes the location is very nice but the B units in the hillside villas are depressing. Old,unkept, feels dirty and it smells. The B unit is spacious but has no privacy since the balcony/outdoors area is shared withe other units and people walk by your BR windows/door. The view is of the parking lot. The linen are so old and ill fitted on the bed and the pillows lost their-shapes and are lumpy. I'm very disappointed and will not come back. At the moment we have no shower head.
The staff was courteous and tried to do their best.

Room Tip: Try to stay in an A unit avoid B units, go somewhere else that's all I can say. Not a nice ,re...
  • Stayed: September 2013, travelled as a couple
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5  Thank GinaMarie22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

We are presently staying in a lane bedroom condo.
Last evening we called the front desk as our A/C stopped working and also the ceiling fan. Quick response from staff to flip the breaker. Also called to get a foam topper for the hide-a-bed, again a quick response.
Blinds on all the windows are poor fitting, bent in places, cut outs to accommodate door and window handles. In two area we use face cloths to cover the open spaces.
The bedroom has a very bright light outside which you cannot turn off causing light to filter through the poor fitting room creating disturbing sleep.
Water pressure poor in shower.
And the coffee table, the ugliest thing that I have ever seen. It is massive and weighs a ton. It took two of us to move it so that we cold pill out the sofa bed.
The large pool was not open despite temperature being 29C. The small indoor pool was filled with lots of children who were very noisy.
The window A/C very noisy
Good points....well equipped kitchen, great having a stove with a oven, unit is large, ground level
but no view, comfortable king size bed, staff excellent, parking in front of unit.
The question "will I return"? Answer....No, based on the blind and light problem in the bedroom. I cold overlook. Some things, but, not this one.

Room Tip: Ask for a room with a view and with drapes over the windows
  • Stayed: September 2013, travelled as a couple
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4  Thank emmahayley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013

Clean unit,helpful staff. Location is great,plenty to do for the whole family young and elderly alike.
Some amazing lakes just a short drive away. A really good base for a vacation in this beautiful part of the world.

  • Stayed: August 2013, travelled with family
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1  Thank Priscilla P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

We have been coming here for 9 years and it was good... This year was AWFUL! We will not be coming back! Ever! We had Four units. We were harassed when we had a shower at 9:00pm at night?? It was noisy? The maintenance guy entered one of our rooms during the day without letting us know or getting permission, we didn't need any maintenance so we don't know why he even entered? He also just walked into one of our rooms without knocking...glad we were all dressed. He again entered another one of our rooms with my 14 year old daughter in it when we were in one of the other units visiting. Didn't wait for a parent to be present and really scared her. Again not once had we asked for any maintenance in any of the rooms. We called the front desk after every incident and they couldn't careless,and did nothing. We ended up calling the police and filing break and enter and breach of trust charges. Doubt we will waste any more time or more money on this place but Beware! You never know who will be entering your room! Everything is Really rundown and broken on top of the horrible staff and service!

  • Stayed: August 2013, travelled with family
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12  Thank blacky71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2013

Unit was clean & well equipped (except the missing toaster which was quickly replaced). Staff was more than accommodating & very helpful. Pretty surroundings & the Riverside golf course was a gem! No complaints here...met friendly quests to have a few laughs with. An all around great stay!

  • Stayed: September 2013, travelled with friends
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Thank ddr551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

Got this resort through an exchange with Interval World. We have a 2 br unit on the ground floor, overlooking the 18th hole of the golf course and the Purcell mountains, amazing views. Our unit was recently refurbished, Great place.

Room Tip: If you are older and have mobility issues, ask for a ground floor.
  • Stayed: August 2013, travelled as a couple
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Thank Toni_Bill_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunchaser Vacation Villas at Riverside

Address: 5129 Riverview Gate Rd | Highways 93 & 95, Fairmont Hot Springs, British Columbia V0B 1L0, Canada (Formerly Fairmont Vacation Villas)
Region: Canada > British Columbia > Kootenay Rockies > Fairmont Hot Springs
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool
Hotel Style:
Ranked #4 of 4 Hotels in Fairmont Hot Springs
Price Range: £51 - £147 (Based on Average Rates for a Standard Room)
Number of rooms: 116
Also Known As:
Sunchaser Vacation Villas At Riverside Hotel Fairmont Hot Springs
Fairmont Vacation Hotel

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