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“Relaxing stay”

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Sunchaser Vacation Villas at Riverside
Calgary, Canada
Level 5 Contributor
68 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Relaxing stay”
Reviewed 7 January 2014

We got the week from RCI time share exchange. The suite was nice and clean exept that one of the TVs was very outdated. The pillows were too big, so couldn't have a good rest, but maybe others like them like that.
The personnel from the front desk was always very helpful, friendly and professional. Perfect site to stay if you plan to enjoy the Hot Springs and to Ski.

Room Tip: Rooms from the A tower seem to have a nice view to the mountains and are the closest to the pool, sa...
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  • Stayed December 2013, travelled with family
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Helpful?
3 Thank luzincanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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191 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (68)
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English first
Spokane Valley, Washington
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 October 2013

Stayed at the Sunchaser in October, 2013. 3 days. RCI trade. Nice place, clean, well equipped. Went to the Fairmont hot springs and to the other hot springs up north. Both very relaxing. Not much of town at Fairmont, and prices a little higher than the states. The only negative would be the size of the TV;s. Very small for the large living room and bedroom. But would return.

Room Tip: We were in the 3000 part, very nice. Probably would be the same in all the units.
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  • Stayed October 2013, travelled as a couple
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Helpful?
4 Thank GordonandVal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 October 2013

When we arrived to our unit in the 3000 building we were very happy with the accommodation. We had a private balcony with nice views. There did seem to be a bit of an odor but we thought opening the windows would take care of that. The blinds on the windows were in awful shape and there was an outside yellow light that could not be eliminated when trying to sleep at night. But I guess it was dark enough for the bedbugs! When I pulled the covers back in the morning there was a bug in the bed which I promptly got rid of. Then I noticed the little blood streaks on the sheets! After researching on the internet I concluded we must have bedbugs! We reported it to the front desk and they promptly sent housekeeping in and they confirmed it. She said this should have been picked up by the person preparing the unit before we came! We felt sick! Our clothes were bagged and whisked off to be treated. To make a long story short, we went to another unit to finish our week. It was difficult to relax but tried our best. The unit was probably more upgraded than the first--nice wooden blinds, newer kitchen cabinets, better layout, but the armchair in the living room was filthy. Should have complained but just did not have the energy! Banging noise from shower plumbing was very annoying! To sum it up--would NEVER stay here again!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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Helpful?
17 Thank 2Alain101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fairmont Hot Springs hotels

Cleveland, Australia
Level 6 Contributor
208 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 18 September 2013

We were at Hillside 8000 units overlooking very colourful pool. We exchanged utilising Interval and really pleased with the apartments we received, clean, spacious, well kitted out so easy self catering and only small maintenance issues, that would not spoil enjoyment of location. Fortunate that the pool was closed for renovations as it would have been very noisy. We really enjoyed our time there and staff were very friendly.

Room Tip: We were in the 8000 apartment area and close to huge play pool, best to have kids if you utilise thi...
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  • Stayed September 2013, travelled as a couple
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Helpful?
3 Thank Carie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langley City, Canada
Level 6 Contributor
140 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 16 September 2013

We went here on an exchange through Interval International. What a mistake. We were placed in a small unit, ground floor with a deck adjacent to the parking lot - not a nice view and nothing like what was represented on the Interval website. We had to pay extra for an upgrade even though the place was barely occupied. The subsequent unit was dated - things didn't work and the response was that upgrades were in the works. A fire in the main building eliminated a number of activities - gym, swimming pool, meet and greet etc.- for our entire stay. The unit was large and obviously well equipped when first built. We definitely would not return and would not recommend.

  • Stayed June 2013, travelled as a couple
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Helpful?
6 Thank anchoman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Salt Lake, Utah
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2013

Yes the location is very nice but the B units in the hillside villas are depressing. Old,unkept, feels dirty and it smells. The B unit is spacious but has no privacy since the balcony/outdoors area is shared withe other units and people walk by your BR windows/door. The view is of the parking lot. The linen are so old and ill fitted on the bed and the pillows lost their-shapes and are lumpy. I'm very disappointed and will not come back. At the moment we have no shower head.
The staff was courteous and tried to do their best.

Room Tip: Try to stay in an A unit avoid B units, go somewhere else that's all I can say. Not a nice ,re...
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  • Stayed September 2013, travelled as a couple
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    • Cleanliness
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Helpful?
5 Thank GinaMarie22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
canada
Level 4 Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 September 2013

We are presently staying in a lane bedroom condo.
Last evening we called the front desk as our A/C stopped working and also the ceiling fan. Quick response from staff to flip the breaker. Also called to get a foam topper for the hide-a-bed, again a quick response.
Blinds on all the windows are poor fitting, bent in places, cut outs to accommodate door and window handles. In two area we use face cloths to cover the open spaces.
The bedroom has a very bright light outside which you cannot turn off causing light to filter through the poor fitting room creating disturbing sleep.
Water pressure poor in shower.
And the coffee table, the ugliest thing that I have ever seen. It is massive and weighs a ton. It took two of us to move it so that we cold pill out the sofa bed.
The large pool was not open despite temperature being 29C. The small indoor pool was filled with lots of children who were very noisy.
The window A/C very noisy
Good points....well equipped kitchen, great having a stove with a oven, unit is large, ground level
but no view, comfortable king size bed, staff excellent, parking in front of unit.
The question "will I return"? Answer....No, based on the blind and light problem in the bedroom. I cold overlook. Some things, but, not this one.

Room Tip: Ask for a room with a view and with drapes over the windows
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  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
4 Thank emmahayley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunchaser Vacation Villas at Riverside

Property: Sunchaser Vacation Villas at Riverside
Address: 5129 Riverview Gate Rd | Highways 93 & 95, Fairmont Hot Springs, British Columbia V0B 1L0, Canada (Formerly Fairmont Vacation Villas)
Region: Canada > British Columbia > Kootenay Rockies > Fairmont Hot Springs
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool
Hotel Style:
Ranked #4 of 4 Hotels in Fairmont Hot Springs
Price Range (Based on Average Rates): £
Number of rooms: 116
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Also Known As:
Sunchaser Vacation Villas At Riverside Hotel Fairmont Hot Springs
Fairmont Vacation Hotel

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