We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A great time!” 5 of 5 bubbles
Review of Fairmont Hot Springs Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Fairmont Hot Springs Resort
Prince George, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“A great time!”
5 of 5 bubbles Reviewed 30 April 2014

We stayed here on the way to a convention in nearby Cranbrook. My husband had recently broken his hip and we thought the mineral pools would be a nice treat. The hotel is not far off the highway. We booked the only handicapped room for $99. It was well located (no stairs!) and we easily accessed the private hot mineral pool exclusively for hotel guests. We were delighted to learn that the hot pool was open until 11pm, unlike the public pools which closed at 9pm. They provide confy cozy robes for pool use to and from the rooms. They had a pub and a fancy restaurant, but because the pub was full (they only had high seats left and my husband could sit on them) we ate in the fancy restaurant and they served us the pub food there. Beautiful views from the restaurant! It was a lovely place to go and we will certainly consider going there again.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lizardlegs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

504 reviews from our community

Traveller rating
    134
    208
    85
    50
    27
See reviews for
196
186
5
18
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Victoria, Canada
1 review
5 of 5 bubbles Reviewed 29 April 2014

I stayed for two nights during a work trip to the area. The room at the lodge was wonderful, with a great view of the valley and hot pools! The staff were all helpful, cheerful, and accommodating.

I LOVE coming to the valley as the pace of life is so much more relaxed than it can be in the city. This was my first time staying at FHSR; it is the perfect place to unwind while soaking in one of the many hot pools. During my trip I also snuck down to the Riverside course to play golf. The course is fun, and challenging without being too demanding. A great mix of holes and some really interesting shots over and around the river. Again, the staff were great and helped me navigate my way around very well!

Big thank you to the FHSR team, I had a blast! See you again some time.

PS - Walk down to the waterfall in the canyon below the resort, it's a pretty neat little hot pool in its own right.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mattdiederichs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cranbrook, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 25 April 2014

I've stayed numerous times but the last visit was very disappointing. Accommodations were fine but the food was terrible. I ordered a turkey bacon club in the lounge and it has absolutely no taste. The bacon must have been from breakfast because it was rock hard. Even lunch in the clubhouse at mountain side golf course. It's gotten more expensive to stay with less quality. Definitely gone down hill since new owner

  • Stayed February 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank m2caron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
montana
Level Contributor
195 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 25 April 2014

This was our 6th visit since 1995. Unfortunately since that time the premises and food services have gone downhill. It is under new ownership and I believe one of the owners periodically visits but the facility needs work, both physical plant and on staffing levels. We stayed the Monday and Tuesday after Easter. It was clear that the front desk, kitchen, and wait staff were understaffed and that is unfortunate as they should know better after all these years. Of course there are a few standout employees. But the situation puts a lot of pressure on the employees, who were trying their best, but with the workload mistakes were made frequently. I believe it was actually embarrassing to the employees who constantly apologized profusely for the delays, errors and poor performance. Our room was okay, television and Wifi perfect, but in the bathroom a few maintenance items await attention. The pools themselves are great, but they alone can not justify the expense of a visit. Here is a tip: if you think you may want a massage or another service from the SPA, book it early, even a month early as they are frequently booked up and do not have depth of staff or space.

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank flyboy1320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 16 April 2014

We recently visited Fairmont Hot Springs Pool on our way home from a family vacation skiing in Kimberly, and were super disappointed!!! First it cost us $60.00 (2 adults, 3 small kids) for a one hour swim/soak in the pool, the premises were filthy dirty, and it looks like their has been no up keep of the premises since I was there 10 years ago! The shower doors were either not on the hinges, or were not there at all, there was a sign on one shower that said "OUT OF ORDER", and someone probably a local wrote on it, "since 2013, please fix". Overall we were really disappointed in the price, and it was a Monday morning and it was filthy dirty with hair all over the change room, so that told me it had not been cleaned the night prior. We will never go back, drive an extra few minutes to Radium Hot Springs, it is cleaner, nicer and less expensive!!!

Room Tip: We did not stay at the hotel, we only used the pool.
See more room tips
  • Stayed April 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank 472DJ2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fairmont Hot Springs hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 12 April 2014

We have been coming for some four years together with our son and his family. Sadly the premises and services have atrophied over this time. What was once a great destination is now wanting for some serious management attention before this lovely resort becomes a has been. Next time we will be looking for alternatives.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank GrampGump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 10 April 2014

Fairmont Hot Springs Resort has become a favorite for our little family. Free parking and wifi, and the kids love the pools. We stayed 3 nights at the end of March 2014 in the 400-section of the main lodge in a Queen room with kitchenette. The room was clean and the beds very comfortable. Kitchenette was well utilized as we prepared simple but leisurely breakfasts for ourselves each morning (housekeeping had no issues with our request to service our room after 10am). Best part about the room is the location: situated just across the lawn from the entrance to the public pools -- very convenient! We enjoyed hiking the trails around the resort after breakfast and soaking, swimming in the pools in the afternoons and evenings. We ate dinner at Mountain Flowers Dining room one evening (food was fabulous) and at Bears Paw Bar & Grill the other 2 nights. Service was a tad slow on all 3 occasions, but staff members were friendly and helpful nonetheless.

Room Tip: Ground-floor rooms in the main lodge facing the pools are most convenient -- exit your room via the...
See more room tips
  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Ch00syTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Fairmont Hot Springs
0.6 mi away
Fairmont Mountainside Vacation Villas
Fairmont Mountainside Vacation V...
#1 of 4 in Fairmont Hot Springs
4.5 of 5 bubbles 121 reviews
22.7 mi away
BEST WESTERN PLUS Prestige Inn Radium Hot Springs
BEST WESTERN PLUS Prestige Inn R...
#6 of 22 in Radium Hot Springs
4.0 of 5 bubbles 326 reviews
14.6 mi away
BEST WESTERN Invermere Inn
Show Prices
Show Prices
Show Prices
22.6 mi away
Piccadilly Motel
Piccadilly Motel
#2 of 22 in Radium Hot Springs
4.5 of 5 bubbles 161 reviews
22.5 mi away
Radium Park Lodge
Radium Park Lodge
#20 of 22 in Radium Hot Springs
3.5 of 5 bubbles 94 reviews
14.5 mi away
Copper Point Resort
Copper Point Resort
#1 of 3 in Invermere
4.0 of 5 bubbles 1,342 reviews
Show Prices
Show Prices
Show Prices

Been to Fairmont Hot Springs Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairmont Hot Springs Resort

Property: Fairmont Hot Springs Resort
Address: 5225 Fairmont Resort Rd, Fairmont Hot Springs, British Columbia V0B 1L0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Fairmont Hot Springs
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Spa Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Fairmont Hot Springs
Price Range (Based on Average Rates): £
Hotel Class:3 star — Fairmont Hot Springs Resort 3*
Number of rooms: 140
Also Known As:
Fairmont Hot Springs Hotel Fairmont Hot Springs

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing